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Mitsis Royal Mare

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mitsis Royal Mare

6 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Bar (on property)
Property map
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Bar
  • Spa
  • All-inclusive

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Ambassador Suite Private Pool

Minibar, in-room safe, desk, free WiFi

Ambassador Suite Private Pool

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
  • 98 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Suite, Pool Access, Sea Facing

Minibar, in-room safe, desk, free WiFi

Suite, Pool Access, Sea Facing

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for VIP Suite Sharing Pool

Minibar, in-room safe, desk, free WiFi

VIP Suite Sharing Pool

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
Hairdryer
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Bungalow Sea View

Minibar, in-room safe, desk, free WiFi

Double Bungalow Sea View

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Shower/bath combination
Bathrobes
Hairdryer
Designer toiletries
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Bungalow Garden View

Minibar, in-room safe, desk, free WiFi

Double Bungalow Garden View

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Shower/bath combination
Bathrobes
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Executive Suite, Private Pool

Minibar, in-room safe, desk, free WiFi

Executive Suite, Private Pool

Highlights

Furnished balcony
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Bungalow Superior

Minibar, in-room safe, desk, free WiFi

Double Bungalow Superior

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Designer toiletries
Hairdryer
Bathrobes
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Bungalow VIP Premium Sharing Pool

Minibar, in-room safe, desk, free WiFi

Double Bungalow VIP Premium Sharing Pool

Highlights

Furnished balcony
Air conditioning
Fridge
Plasma TV
Designer toiletries
Hairdryer
Bathrobes
Minibar
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Presidential Suite, Private Pool, Sea Facing

Minibar, in-room safe, desk, free WiFi

Presidential Suite, Private Pool, Sea Facing

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
  • 146 sq m
  • Sea view
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

View all photos for Deluxe Suite, Private Pool, Sea Facing

Minibar, in-room safe, desk, free WiFi

Deluxe Suite, Private Pool, Sea Facing

Highlights

Furnished balcony
Private pool
Air conditioning
Fridge
Plasma TV
Separate bedroom
2 bathrooms
Bathrobes
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About the area

Map
Limenas Hersonissou, Hersonissos, Crete, 700 14

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 26 min drive

Restaurants

  • Nexus Coffee & Shop
  • Enomy Restaurant
  • Palazzo di mare
  • Saradari
  • SIMA Beach Bar

About this property

Mitsis Royal Mare

Luxury all-inclusive hotel near Port of Hersonissos
Located close to Sarandaris Beach and Star Beach Water Park, Mitsis Royal Mare provides a free breakfast buffet, 2 poolside bars and a beach bar. With a beachfront location, sunloungers and beach volleyball, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a manicure/pedicure and a facial at the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Enjoy the health club, as well as activities, such as parasailing, waterskiing and windsurfing. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and an indoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-in
  • Babysitting (surcharge), a TV in reception and a billiards/pool table
  • Guest reviews speak highly of the helpful staff
Room features
All 391 rooms offer comforts, such as 24-hour room service and furnished balconies, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Designer toiletries and hairdryers
  • Plasma TVs with digital channels
  • Fridges, coffee/tea makers and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included
In-room minibar (all beverages included)
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 6 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Allegro
  • Candia
  • El Greco
  • Royal Palm
  • Symposio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Games
  • Golf driving range
  • Health club
  • Indoor pool
  • Mini golf
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Aldemar Royal Mare Chersonissos
Aldemar Royal Mare Hotel Heraklion
Aldemar Royal Mare Heraklion
Aldemar Royal Mare Hotel Hersonissos
Aldemar Royal Mare Hotel
Aldemar Royal Mare Hersonissos
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Aldemar Royal Mare

Frequently asked questions

Does Mitsis Royal Mare have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

Is Mitsis Royal Mare pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mitsis Royal Mare?

Self-parking is free at this property.

What time is check-in at Mitsis Royal Mare?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mitsis Royal Mare?

Checkout is at noon.

Does Mitsis Royal Mare provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Mitsis Royal Mare?

Yes, the property is all-inclusive.

Where is Mitsis Royal Mare located?

Nestled on the beach, this Hersonissos hotel is within 3 mi (5 km) of Sarandaris Beach, Port of Hersonissos and Star Beach Water Park. Lychnostatis and Labyrinth Park are also within 6 mi (10 km).

Mitsis Royal Mare Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 169 reviews" "
Rating 8 - Good. 59 out of 169 reviews" "
Rating 6 - Okay. 19 out of 169 reviews" "
Rating 4 - Poor. 5 out of 169 reviews" "
Rating 2 - Terrible. 1 out of 169 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained and clean, pools are beautiful, staff friendly and welcoming. Guest Services show a real desire to ensure you have a great stay. A la Carte restaurants served very well presented food but I found all restaurants to be a little bland for my taste, Pan Asian was the best restaurant we went to. In addition there are a wide range of drinks on offer but wine, beer didn't taste of high quality. A Prosecco I ordered was flat and tasted like it had been open too long which was disappointing. In all in all a great place for ultra relaxing holiday in a clean and friendly environment.
Stayed 7 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well worth a visit. There are 6 a la carte restaurants and we thoroughly enjoyed 5 out of the 6. However, due to this we were given another visit to one we enjoyed. The concierge was fantastic as was customer relations. Restaurant staff in the 5 we enjoyed were amazing. They just couldn’t cope with the numbers in the one we didn’t enjoy. Some of the bar staff are incredible. A couple seemed to work in slow motion. We found the staff to be very polite and always served with a smile. Disappointed you have to pay extra for tennis. The reason for the 4 stars is purely due to end of season. We are sure the place would be different during high season.
Stayed 7 nights in Oct 2024

10/10 Excellent

Amilcar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dream come true location! Great for couples who enjoy sun, beaches, excellent food and spacious rooms.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Almira

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful and accomodating.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb hotel, facilities and location. We will be visiting again! The staff are amazing here, so attentive and polite, nothing is too much trouble for them.
Stayed 5 nights in Jul 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grounds immaculate and well looked after. Buffet restaurant and rooms bit tired, in need of uodating
Stayed 7 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation, great staff. Lots to do on and off the resort property. Make reservations early on in your stay for a la carte & try to get the shared swimming pool as the beach flags were almost always Red for the strong currents.
Stayed 9 nights in Jun 2024

10/10 Excellent

Eoin David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel was well laid out and good facilities. Staff were hit and miss in terms of service, the main buffet staff were good but the staff at the 2 of the themed restaurants were slow to take orders, deliver each course, and remove plates. When the staff were paying attention they were excellent.
Stayed 4 nights in May 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel made even better by the wonderful staff.
Stayed 14 nights in May 2024

10/10 Excellent

JOSE, pacoima

Stayed 3 nights in May 2024

10/10 Excellent

Jonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2024

10/10 Excellent

Animesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all inclusive resort
Wonderful stay at the Mitsis Royal Mare, the room and facilities were elegant and perfectly maintained and all staff were lovely and welcoming. We found the food in the themed restaurants great, maybe they could improve the food options for the main restaurant, especially for vegetarian guests. As in many resorts in Crete there were few stray cats and it was nice to notice one of the staff leaving some food and water available for them. They clearly look very hungry and the hotel could certainly leave some more food for them. We have been to other Mitsis Hotels and this is by far our favourite, particularly the rooms with sharing pool and themed restaurants.
Stayed 5 nights in Mar 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Location is a little out of the way, so definitely rent a car OR see about renting the car they have on the property. We went March 25-31 and most of the restaurants and stuff around the resort were closed. Food at resort is good, but some restaurants 30 mins. away are amazing. Tons of cats around the property so don't go it allergic. Would go back.
Stayed 6 nights in Mar 2024

10/10 Excellent

Shai

Liked: Cleanliness

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 week stay in September 2023 - excellent
We stayed for 2 weeks & we had a fantastic time. The Hotel is very clean. The staff were excellent - very attentive & professional. The restaurants were all lovely, with the main restaurant having a wonderful daily choice & again very helpful staff. I would recommend this Hotel!
Stayed 15 nights in Sep 2023

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Service was really good and the grounds were immaculate.
Stayed 7 nights in Aug 2023

6/10 Okay

Olamide

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was NOT 5 stars, more like 3.5. Worn carpets, tiny rooms, stained carpets etc, the hotel is in desperate need of renovation. The food was also terrible. No variety or taste. For the price being paid, I expected a lot more. The staff was lovely and really helpfully. The hotel itself was pretty, but it needs a serious makeover and new chefs.
Stayed 10 nights in Aug 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Property slightly tired. Staff are fantastic and the property is spotlessly clean. Power cuts were an issue.
Stayed 9 nights in Jul 2023

10/10 Excellent

Rachel Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at this resort, highly recommend!
Stayed 8 nights in Jun 2023

8/10 Good

lindsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2023

8/10 Good

Eugene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , although they were trying to give me downgraded room. In the end all good.
Stayed 7 nights in Jun 2023

8/10 Good

Andrzej Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Beautiful grounds and gardens, very clean, specious rooms, great food, nice speciality restaurants, friendly stuff, nothing was too much trouble Negatives: - letting people reserving their sun beds with towels early in the morning so others can’t find any free. Some people wouldn’t turn in for hours! This shouldn’t be allowed… - no electric sockets by bed - beach a bit stoney, not even, not good for kids - outside the hotel is pretty shabby - nearest town Hersonissos quite tacky - excursions sold by the hotel overpriced for what it was
Stayed 7 nights in Jun 2023

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Overpromised. Not 5*
Stayed 7 nights in May 2023