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Splendid Star Grand Hotel & Spa

4.0 star property
Art Deco hotel connected to a shopping centre in Old Quarter with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Splendid Star Grand Hotel & Spa

Body treatments, body wraps, body scrubs, facials
Property entrance
Pillow-top beds, minibar, in-room safe, individually decorated
View from room
Reception
VIP Access

Reviews

8.8 out of 10

Excellent

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Junior Suite, 1 King Bed, Balcony, City View

Pillow-top beds, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Balcony, City View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Day Use (Max 4 hours)

Pillow-top beds, minibar, in-room safe, individually decorated

Day Use (Max 4 hours)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, City View

Pillow-top beds, minibar, in-room safe, individually decorated

Family Suite, Multiple Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Washer/dryer
  • 36.4 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Honeymoon Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, individually decorated

Honeymoon Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Pillow-top beds, minibar, in-room safe, individually decorated

Standard Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Superior Double Room, 1 Queen Bed

Pillow-top beds, minibar, in-room safe, individually decorated

Superior Double Room, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Pillow-top beds, minibar, in-room safe, individually decorated

Suite, 1 Double 1 Single Bed and 1 Sofa, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Family Room, 2 Queen Beds, City View

Pillow-top beds, minibar, in-room safe, individually decorated

Family Room, 2 Queen Beds, City View

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LCD TV
Washer/dryer
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Lobby sitting area

Hanoi Royal Palace Hotel 2

Breakfast included
Spa
Free WiFi
Restaurant
9.8 out of 10, Exceptional, (3009)
The price is S$87
includes taxes & fees
4 Dec - 5 Dec
Hanoi Royal Palace Hotel 2
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About the area

Map
No. 14 Tho Xuong Lane, Au Trieu str, Hoan Kiem District, Hanoi, 8443

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.1 km
  • Hoan Kiem Lake - 7 min walk - 0.7 km
  • Hanoi Old Town Night Market - 9 min walk - 0.8 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 46 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬2 min walk
  • ‪La Place - ‬1 min walk

About this property

Splendid Star Grand Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Splendid Star Grand Hotel & Spa provides dry cleaning/laundry services, a bar and a business centre. Treat yourself to a body wrap, a body treatment or a facial at the on-site spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • Express check-in, babysitting (surcharge) and a 24-hour front desk
  • Concierge services, barbecues and a front desk safe
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All guest rooms are individually furnished, and offer comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and dressing gowns. Guests reviews say good things about the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • LCD TVs with cable channels
  • Separate sitting areas, electric kettles and daily housekeeping

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Secured parking on site (USD 300,000 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 4 for adults and USD 3 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Coworking space

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-width doorways

More

  • 4 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 4 for adults and from USD 3 for children
  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Secured self-parking fee: USD 300000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Hotel Splendid
Splendid Star
Splendid Star Grand
Splendid Star Grand Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel Hanoi
Splendid Star Hotel
Star Grand Hotel
Star Hotel Splendid
Star Splendid Hotel
Splendid Star & Spa Hanoi
Splendid Star Grand Hotel
Splendid Star Grand Hotel & Spa Hotel
Splendid Star Grand Hotel & Spa Hanoi
Splendid Star Grand Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Splendid Star Grand Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Splendid Star Grand Hotel & Spa?

Self-parking is available for USD 300000 per day.

What time is check-in at Splendid Star Grand Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Splendid Star Grand Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Splendid Star Grand Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Splendid Star Grand Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hanoi Opera House and Quan Chuong Gate are also within 1 mile (2 km). Hanoi Railway Station is 16 minutes by foot.

Splendid Star Grand Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 940 reviews" "
Rating 8 - Good. 195 out of 940 reviews" "
Rating 6 - Okay. 74 out of 940 reviews" "
Rating 4 - Poor. 33 out of 940 reviews" "
Rating 2 - Terrible. 34 out of 940 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful from booking through to our departure. They made our stay very comfortable. The hotel was located close to everything and spa services were convenient and easily accessible. Brian was a great help throughout!
Stayed 8 nights in Nov 2024

10/10 Excellent

Aiden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Dong was brilliant when arriving and checking out. Stagg very helpful!

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, nice people (everyone!) great position Brian and kimmie were super ! Will be back again!
Stayed 1 night in Nov 2024

10/10 Excellent

Hai, Yorba Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, and friendly staff. Very good value for the price.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing start to our trip to Vietnam. The hotel was in an excellent location, near to the St. Joseph Cathedral and only a short walk from the old quarter. Really big rooms, clean and wonderful staff. Good selection at breakfast with food cooked to order. Best thing was the staff. They were so nice and super helpful. Mr Dong helped us not only during our stay in Hanoi but helped book our trip to Halong Bay and even our onwards travel from the city!
Stayed 1 night in Oct 2024

10/10 Excellent

Dong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, located near St Joseph's Cathedral in the heart of Hanoi. Vibrant street life all around and just a short walk to the central lake and many markets. The staff are wonderful - Kimmie, Rose and all the rest. They could not be more organised, friendly, helpful. Our room was very comfortable with a great view. The cleaners popped in every day, always spotlessly clean. And the restaurant breakfast was the best in Hanoi. Just delicious, great variety and beautifully presented. It goes without saying that we will be staying here again. Mr Ding were really nice and professional and organized the rip to Ninh Binh and Halong Bay with resonable price and good qualities
Stayed 1 night in Oct 2024

8/10 Good

Laurynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel where the rooms are superb and staff are welcome and helpful
Stayed 3 nights in Aug 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the old quarter
Stayed 4 nights in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff wonderful. Great place to stay in hanoi
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

10/10 Excellent

ANGELA, Melbourne

Travelled with partner
Liked: Amenities, property conditions & facilities
Great location and very friendly staff. Recommend to all
Stayed 1 night in Aug 2024

10/10 Excellent

Manuela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is just steps away from St-Joseph’s Cathedral, close to many sights and great dining options. The hotel is very clean, the satff is incredibly friendly and focused on catering to their customers’ needs. The breakfast buffet was delicious. This place is a hidden gem in Hanoi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from James and Rose and Kevin and the rest of the staff. Always greeted with a smile and helped us with recommendations for food and activities
Stayed 3 nights in Jul 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the small alley, taxi is not able to go in. You will need to walk around 5 minutes. Take note if you have many luggages or in the raining day. It could be an hassle 😅 Otherwise, the location is convenient, we just behind the Church, plenty of food choices 😍
Stayed 2 nights in Jun 2024

10/10 Excellent

Dion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting around Hanoi. Close to a lot of sights to see. Plus Harry was fantastic for helping us book our walking food tour.
Stayed 3 nights in May 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with partner
Liked: Staff & service
Great location, room was dusty so had to wipe it down. But service was great overall.
Stayed 1 night in Apr 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Wuon Yee Ellen

Liked: Staff & service
Convenient street food and restaurant
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Great central location, very helpful and attentive staff, and overall, good value for money
Stayed 2 nights in Apr 2024

10/10 Excellent

nuraldi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr.Harry was helpful and amazing, we had the best experience in the this hotel. Many thanks to Mr. Harry And hope to see you again. This place is highly recommended
Stayed 3 nights in Apr 2024

6/10 Okay

Jahan, Saint Charles

Travelled with group
Liked: Cleanliness, staff & service
I enjoy creature comforts while traveling. Many of which this hotel had: "turbo" air conditioner, comfortable beds, clean towels, hot shower, friendly and helpful staff. The lack of an elevator for a 6 level hotel made things a bit dicey for a BIG American Guy like myself. But, let me be clear this "budget hotel" meets expectations. No more, no less. They do a good job and you'll get a good night's rest.
Stayed 5 nights in Apr 2024

2/10 Terrible

Aref

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS HOTEL The service provided by Dong and Harry were magnificent BUT the rooms we got were not what was advertised, they were run down, across the road and part of another hotel, no lift and the rooms were in the 6th and 3rd floor with very steep and narrow stairs. Also, we had belongings STOLEN from our room by the hotel staff but nothing was done about this other than waiving airport pickup and drop off fees which weren’t even a quarter the price of the stolen goods. Don’t stay here, your belongings are not safe.
Stayed 5 nights in Mar 2024