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Hanoi Panda Hotel

3.5 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Panda Hotel

Minibar, in-room safe, desk, soundproofing
Food court
Porch
Food court
Minibar, in-room safe, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room (1 double bed + 1 single bed)

Minibar, in-room safe, desk, soundproofing

Triple Room (1 double bed + 1 single bed)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room (1 double bed + 2 single beds)

Minibar, in-room safe, desk, soundproofing

Family Room (1 double bed + 2 single beds)

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Balcony
Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Minibar
Satellite channels
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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The price is S$73
includes taxes & fees
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About the area

Map
9A Hang Mam Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.5 km
  • Hoan Kiem Lake - 6 min walk - 0.6 km
  • Quan Chuong Gate - 7 min walk - 0.7 km
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 1.2 km

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • ‪Phở Cường - Hàng Muối - ‬1 min walk
  • ‪Hidden Gem Coffee - ‬1 min walk
  • ‪Xôi Yến - ‬1 min walk
  • ‪Always Cafe - ‬1 min walk
  • ‪O Bun Cha - ‬1 min walk

About this property

Hanoi Panda Hotel

Hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Panda Hotel provides free self-service breakfast, a terrace and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also find perks such as:
  • Limo/town car service, bike hire and self-parking (surcharge)
  • Express check-out, express check-in and a front desk safe
  • A 24-hour front desk, concierge services and a computer station
Room features
All guest rooms at Hanoi Panda Hotel include comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with satellite channels
  • Fridges, daily housekeeping and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 2 per night)

Food and drink

  • Free self-serve breakfast available daily 7:30 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 8 years can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)
  • Self-parking fee: USD 2 per night
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Silverland Hotel Travel
Hanoi Silverland Travel
Silverland Travel
Hanoi Panda Hotel Hotel
Hanoi Panda Hotel Hanoi
Hanoi Panda Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Panda Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Panda Hotel?

Self-parking is available for USD 2 per night.

What time is check-in at Hanoi Panda Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Panda Hotel?

Checkout is at noon. Late checkout is available for USD 15 (subject to availability).

Does Hanoi Panda Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 17 per vehicle applies.

Where is Hanoi Panda Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ta Hien Street, Hoan Kiem Lake and Thang Long Water Puppet Theatre. Hanoi Old Town Night Market and Quan Chuong Gate are also within 10 minutes. Hanoi Railway Station is 25 minutes by foot.

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Hanoi Panda Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 784 reviews
Rating 8 - Good. 122 out of 784 reviews
Rating 6 - Okay. 73 out of 784 reviews
Rating 4 - Poor. 40 out of 784 reviews
Rating 2 - Terrible. 46 out of 784 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

6.0/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Awesome place!
Stayed 3 nights in Aug 2023

8/10 Good

Sandra

Very affordable hotel with a great location. The staff were awesome and even allowed us some flexibility with our booking. They also gave us a great deal on a Halong Bay cruise.
Stayed 7 nights in Nov 2023

10/10 Excellent

Bryan

Host was friendly and helpful
Stayed 1 night in Jul 2022

10/10 Excellent

Andreas

Great value, great service
Great value! Just as expected.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ariana

The staff are really lovely here. Although the hotel is a little far away from shopping there are loads of cafes and yummy restaurants around. We only stayed for one night but I would really recommend this place as it is clean, tidy and super affordable. They were also generous with water which is a plus!
Stayed 1 night in May 2023

6/10 Okay

Rebecca

Basic accommodation. Room type we had booked not available when we arrived, but after a bit of time, managed to swap around to provide it
Stayed 1 night in Nov 2023

10/10 Excellent

Barbara

This is a great value accommodation for the old quarter - close to all the attractions. The owner is really friendly and we had the best breakfasts in Vietnam while we were there. Lots of tasty fresh fruits and delicious baguette with tea/coffee. Very filling! If you’re vegetarian make sure you tell him in advance. He is happy to arrange this and tries hard to keep his guests happy.
Stayed 2 nights in Apr 2023

2/10 Terrible

Binh

Disliked: Cleanliness, amenities, property conditions & facilities
This is a guesthouse, not a hotel as indicated on the name. It is old and quite dirty with a lot of mosquitoes.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Location!
The location was great! I stayed another hotel first 2 nights. Panda Hotel is lots better. Only problem is no lift. I stayed at 6th floor. There were free fruit on the reception desk. That was very nice.
Stayed 1 night in Apr 2023

6/10 Okay

Emilie

Ok stay for 1 night
Thé staff is nice and helpful but room was not perfectly clean, and also very noisy. Some curtains were missing on the windows
Stayed 1 night in Apr 2023

2/10 Terrible

daniele

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The photos on the web do not reflect the real status of the hotel, that seems almost abandoned. We also had to ask for soap and towels (because the one in the room was wet...) and they gave us one old wirh a big hole.
Stayed 1 night in Nov 2023

4/10 Poor

Tiana

Disliked: Amenities, property conditions & facilities
Very noisy building and surroundings. Construction noise was very loud during the day, and the door did not stop sound from inside the building as it did not cover the frame. Staff were friendly. Works for a place to (sort of) sleep but that's it. Couldn't stay in the room during the day due to the noise. Could feel the springs in the bed, uncomfortable.
Stayed 1 night in Nov 2023

8/10 Good

CJ

Budget hotel. Very welcoming, bit too dated.
It’s a budget hotel. The location is excellent, the guy Ming who runs the hotel is so helpful and friendly. He gave us bottled water and free fruit each day. The rooms are run down, basic and the bathroom was not the cleanest however it worked for us. I was in the 6th floor with no elevator so not suitable for everyone but i saw it as a daily challenge.
Stayed 5 nights in Mar 2023

4/10 Poor

Vileth

Liked: Cleanliness, property conditions & facilities
The hotel needs to fix and upgrade many things No water moor light looks scary smell I have to stay in another hotel
Stayed 1 night in May 2023

2/10 Terrible

bernard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Sent us to the top floor. Hard to climb the stairs but changed to 2nd floor after my complaint Towels were rags Bathroom faucet not working due to calcium buildup No shower curtain or such to keep water contained No breakfast as promised Noisy construction next door at 645 am Bed was already exhausted no foam just wire spring feeling Ratings said very good but this was completely wrong Rating should be poor Seems they might have had better rooms there but maybe only for the locals ! 😡 Was cheap but considering where it is ( Vietnam) I’ve seen much better for less !
Stayed 3 nights in Dec 2023

10/10 Excellent

Ellee

Based on the (very cheap) price, I knew this was not going to be a 5 star hotel but the facilities were good enough for the super cheap price. But most of all the owner (?) was sooooo helpful and so friendly. I had booked several trips online but he ended up helping me rebook for WAY cheaper. I really appreciated him :) If you want a super boojie stay, this isn’t your place. But if you’re looking for a budget place with kind and super helpful worker - then this place is for you :)
Stayed 2 nights in Jul 2022

2/10 Terrible

Mohammad

It was a terrible and unfortunate experience. We couldn't enter Vietnam due to some issue in visa. But the hotel did not refund us, rather took all 3 nights payments. It was simply unfair. We communicated with Expedia team and they said they're working on the matter with the hotel. Let's see what comes up. What the hotel did was so unprofessional and unfair. Hopefully they'll understand this. Hopefully Expedia will also be able to help us get the refund. We may post update again here. For now, our experience is terrible with this hotel.
Stayed 3 nights in Feb 2023

2/10 Terrible

Cindy

Disliked: Amenities, property conditions & facilities
Avoid this hotel. The pictures on the website DO NOT represent what the condition of the hotel is currently. It is very run down and the only reason we stayed a second night was because I was sick all day the 1st day. The bathroom water pressure is none existent, we weren’t given a wifi password, no toilet paper, you need to turn on a switch for hot water which we also weren’t told about. This is a terrible rundown place and not worth the price they charge. We went to a different hotel in Hanoi for the same price -don’t settle for this. There are many nicer places to stay in Hanoi for the same price. Don’t go here. Seriously . The fellow at the desk is very pleasant. The hotel is difficult to find and the Grab drivers search for it because the hotel is really a travel agency with a set of back stairs (no elevator to go up 3 or more flights of very narrow stairs) to some very dumpy rooms. Marks on the walls. The ceiling light had been removed and wires Left dangling as well as the light on the wall removed with wires dangling. Worst place we stayed in our 5 week Southeast Asia trip.
Stayed 2 nights in Dec 2023

6/10 Okay

Tam

Liked: Cleanliness, amenities, property conditions & facilities
At a prime location in the old quarters area of Hanoi! On the weekends, the area is blocked to cars (lake Hoan Kiem Beer St are w/in walking distance). It’s difficult for taxis to pick up at the hotel entrance (ask the employee at the front to call a taxi if you don’t have a VN #/sim). Taxis often pick up at the corner on the left when you exit. A lot of great restaurants/cafes nearby, I didn’t get a chance to visit many, but they seem to be open during normal business hours unlike Saigon. Facilities of the hotel itself disappointing. This hotel is perfect if you only need a place to rest. It’s an old building so no elevator staircase is narrow/steep. The doors are opened w/ keys, and so AC/laptops being charged can technically be left on. Though clean, towels/bedding need updating as there are stains and holes. Electric kettle, toothbrushes, a bureau/closet and an old mini fridge available. AC works well, Hanoi is still humid though the weather is nice/cool. No windows in small rooms. Mixed feelings on customer service. The driver that picked us up from the airport was very patient, my international flight had been delayed but I think the hotel only told him about the people in my group that were arriving domestic. They messaged me on the expedia app and responded fast. When we arrived late at night, our room for 3 was booked so I slept on the floor of a room for 2, not sure if it was Expedia’s fault or the hotel’s. We didn’t end up booking any tours with them.
Stayed 6 nights in Feb 2023

2/10 Terrible

NK

Stayed 5 nights in Dec 2023

2/10 Terrible

Kris

Stayed 1 night in Dec 2023

10/10 Excellent

Jorgen

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Ingela

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible stay!
Hemsk upplevelse! Använde handfatet och vattnet kom rakt ner på golvet. Skrik i korridoren på natten, mycket lyhört! Inget fönster, 3: e vån ingen hiss. Enda som var bra var madrassen.
Stayed 1 night in Oct 2023

8/10 Good

Daniel

Stayed 2 nights in Sep 2023

10/10 Excellent

Ben

Stayed 1 night in Jun 2023