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Hanoi Elite Hotel

3.5 star property
Family-friendly hotel connected to a shopping centre in Hanoi with a 24-hour front desk

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Photo gallery for Hanoi Elite Hotel

Exterior
Reception
Exterior
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Triple Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Washer/dryer
Fan
Premium bedding
  • 25 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Map
10/50 Dao Duy Tu, Hanoi, HAN, 00000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪Tom's Bar - ‬1 min walk
  • ‪Babylon 2 - ‬1 min walk
  • ‪Rêu Juice - ‬1 min walk
  • ‪Local Bar - Tạ Hiện - ‬1 min walk
  • ‪Tet Bar - ‬1 min walk

About this property

Hanoi Elite Hotel

Family-friendly hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hanoi Elite Hotel provides an airport shuttle, a library and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to babysitting and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, cooked-to-order breakfast (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and concierge services
  • Luggage storage, a porter/bellboy and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hanoi Elite Hotel offer comforts, such as 24-hour room service and premium bedding, in addition to amenities, such as free WiFi and computers.
Other amenities include:
  • Heating and fans
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LCD TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 60,000 for children
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Spa

  • Massage

Accessibility

  • No lift

More

  • 1 building
  • 6 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Computer
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 60000 for children
  • Airport shuttle fee: VND 450000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 450000 (one-way), (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Elite Hanoi
Elite Hanoi Hotel
Elite Hotel Hanoi
Hanoi Elite
Hanoi Elite Hotel
Hanoi Hotel Elite
Hotel Elite Hanoi
Hanoi Elite Hotel Hotel
Hanoi Elite Hotel Hanoi
Hanoi Elite Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Elite Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Elite Hotel?

This property doesn't offer parking.

What time is check-in at Hanoi Elite Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Hanoi Elite Hotel?

Checkout is at noon.

Does Hanoi Elite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Hanoi Elite Hotel located?

This family-friendly Hanoi hotel is located in the historical district, within a 5-minute walk of Ta Hien Street and Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 24 minutes.

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Hanoi Elite Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 328 reviews
Rating 8 - Good. 71 out of 328 reviews
Rating 6 - Okay. 13 out of 328 reviews
Rating 4 - Poor. 10 out of 328 reviews
Rating 2 - Terrible. 4 out of 328 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very helpful hotel staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jollene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful. They gave great recommendations of things to do and see. We were able to store our bags for the day before we checked in and also after we checked out. The room was clean and comfortable. The staff change the towels daily. Old quarter is super walkable and the hotel is situated in a great place. It’s near a very noisy bar street but the hotel room was quiet!
Stayed 4 nights in Apr 2025

2/10 Terrible

Tiffany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was dirty and dungy. Staff was nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite
Stayed 2 nights in Oct 2024

4/10 Poor

Evelyn

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No elevator. Room is small, bathroom need major renovation. Staff was excellent specially Michael.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really in a good convenient location. The staff is very knowledgeable and friendly, they have been very helpful during my stay. The housekeeper is really great in maintaining the room, replenishing the water, tea, and coffee. I would definitely recommend the hotel and return for another visit.
Stayed 11 nights in Oct 2024

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Great experience, would come again. Only downside, no elevator. Super close the beer street
Stayed 2 nights in Sep 2024

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a night
Stayed 1 night in Jan 2024

6/10 Okay

Emma

Liked: Cleanliness, staff & service
Last minute booking. Great location, beds not the comfy, very noisy- as in you could hear every noise next door in the hallway. Ok for a last minute place to stay for the night but would return.
Stayed 2 nights in Jan 2025

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevator
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Greta central hotel with friendly staff- highly recommend
Stayed 1 night in May 2023

4/10 Poor

Mohammad W

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean but poor-quality towels, bedsheets, etc.
Stayed 4 nights in Jan 2025

8/10 Good

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked at this hotel and our room wasn't available (burst pipe???). They took us to a comparable hotel, at no extra charge. Super helpful staff.
Stayed 1 night in Oct 2024

8/10 Good

steve

Liked: Cleanliness, staff & service, room comfort

Great location and friendly staff

Nice hotel rightvin the centre of Hanoi close to Beer Street and within walking distance of lots of attractions. Hotel was clean and the staff very helpful and friendly. Only downside was the room was a bit damp and musty
Stayed 3 nights in Feb 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property does not have an elevator. I was on the highest floor. Overall stay was great as it was near everything. Had a blast in Hanoi. I plan to return again soon.
Stayed 1 night in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Micheal and the staff went above and beyond to make sure our travel plans went as well as possible despite the effects of typhoon yagi. I can express enough how friendly and helpfull everyone was. The hotel is located in the heart of old town. It is close to the infamous beer street but it is far enough from the action and the room was quiet and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel and Staff

Super 5 stars for Michael, very professional and very helpful person. He made my stay very easy giving me all the tips about visiting Hanoi and sorraundings ndings. The hotel is amazing and in an excellent location. I strongly raccomend this hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in the perfect location if you are looking to be right in the action of Old Quarter. The only down side to the hotel was it has no elevator, so you may have to walk up many stairs depending on what room your floor is on. Overall it was a good place to stay. The staff was very friendly and helpful.
Stayed 2 nights in Dec 2023

8/10 Good

Clément

Liked: Staff & service, property conditions & facilities
Is quietness
Stayed 1 night in Jun 2024

8/10 Good

Berry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place in Old Quarter but Old Quarter is chaotic and noisy I would have preferred the neighborhood near the Cathedral
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Liked: Staff & service
the property has 6 floors but no elevator or lift. That makes ít didficult for senior or people who has knee problem to go up or down if they on the top floors. The propert also is located in a small alley wide enough for one motorcylcle to pass. But the service was good. They did their best to make you feel comfortable
Stayed 6 nights in Jan 2025

8/10 Good

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful. Room was clean but a bit damp because it was very rainy during our stay. No elevator. Good hotel.
Stayed 3 nights in Jan 2024

4/10 Poor

Kim Hong

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel is not cleaned

This hotel is very old. Not very clean. We’re not even sure the sheets were washed. Even at a discount, it’s not worth the money. We stayed here for 2 nights. We moved to ANOTHER hotel just around the corner for next 2 nights for exactly the same price. The next hotel is so much better, clean & they even provided good breakfast.
Stayed 2 nights in Oct 2024

6/10 Okay

Mark A

Liked: Staff & service
Disliked: Property conditions & facilities
No elevator, leaky shower
Stayed 7 nights in Oct 2024

8/10 Good

Niranjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet nice hotel. Good location.

Located on a small street next to "beer Street". No food (free or paid) available on the property which is not great. No elevator so people with health/mobility issues should avoid. It is a good place to stay for a couple of nights.
Stayed 2 nights in Sep 2022