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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hanoi Charming House

Lobby
Minibar, desk, free WiFi, bed sheets
Property amenity
Property entrance
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Minibar, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

Highlights

Air conditioning
LCD TV
2 bedrooms
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hairdryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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7.6 out of 10, Good, (13)
The price is S$55
includes taxes & fees
24 Nov - 25 Nov
1989s Apartment
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About the area

Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 6 min walk - 0.6 km
  • Hoan Kiem Lake - 7 min walk - 0.7 km
  • Quan Chuong Gate - 12 min walk - 1.0 km
  • Hanoi Opera House - 18 min walk - 1.6 km

Getting around

  • Hanoi Railway Station - 16 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 44 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk

About this property

Hanoi Charming House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Charming House provides dry cleaning/laundry services, a business centre and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Concierge services, a 24-hour front desk and a lift
  • Luggage storage, tour/ticket information and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Hanoi Charming House include perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and minibars.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is Hanoi Charming House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Charming House?

This hotel doesn't offer parking.

What time is check-in at Hanoi Charming House?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Hanoi Charming House?

Checkout is at noon.

Where is Hanoi Charming House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnamese National Tuong Theatre, Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 147 out of 461 reviews" "
Rating 8 - Good. 179 out of 461 reviews" "
Rating 6 - Okay. 86 out of 461 reviews" "
Rating 4 - Poor. 25 out of 461 reviews" "
Rating 2 - Terrible. 24 out of 461 reviews" "

7.6/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Griffen

Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Christine Joy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

10/10 Excellent

Simran

Liked: Staff & service
Disliked: Cleanliness
Overall it was good and quite cheap but there were some shortcomings too
Stayed 3 nights in Jul 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

daniel

Stayed 3 nights in May 2024

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

6/10 Okay

Francesca

Disliked: Cleanliness, amenities, property conditions & facilities
Room was small and definitely had damp. The bathroom door was a slippery hazard, the air on spat water on me at night. No one at check in so had to call them and then wait another ten minutes. No water in the room on arrival. Bed was comfy and reasonable location. Can book airport connections easily with them also
Stayed 2 nights in Apr 2024

2/10 Terrible

Cathy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Staff very good and knowledgeable
Stayed 1 night in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Great staff!!!!
Stayed 1 night in Mar 2024

2/10 Terrible

Adam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No front staff at all checked in by an 11yr old boy not showen to room no water tea or coffee not what it was advertised as at all
Stayed 11 nights in Feb 2024

6/10 Okay

Sing

Stayed 2 nights in Mar 2024

4/10 Poor

Loi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

2/10 Terrible

Amelia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Emsea

Stayed 3 nights in Jan 2024

6/10 Okay

J

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just not okay
We arrived at the hotel early and the staff were happy to store our luggage until check-in. Unfortunately, our room hadn't been cleaned when this time arrived. The manager said she thought we might be more comfortable in another hotel, a few minutes away as it had a window, whereas the room in the current location did not. We thought that was a kind offer, agreed and hee husband kindly dropped our rucksacks off as well, to save us carrying them. The new room had a sliding door that looked out over the street below, air-conditioning, kettle and toiletries but it was dirty. Soap scum build-up on rapearé in the bathroom, cracked bath, shower that barely worked and produced a dribble of water. The sheets, duvet and cover were stained and we found a condom under the duvet, blood and urine stains on the mattress protector and hair from both ends of a person on the sheets. Not in a position to get another hotel, we cleaned up as best we could and used our sleeping bag liners instead of the linen provided. The bolt on the door didn't work either, which didn't make us feel comfortable. The managers were very friendly but this hotel needs work. Location in The Old Quarter is excellent.
Stayed 3 nights in Dec 2023

8/10 Good

Lloyd

Liked: Cleanliness, staff & service
Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and and affordable.
Stayed 1 night in Nov 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a 43m2 room got a 17m2 room, this place is dilapidated and run down, nothing like the photos on expedia, Always see the room before you pay, which i didn’t 😱
Stayed 13 nights in Nov 2023

8/10 Good

Gary

Liked: Staff & service
Stayed 9 nights in Nov 2023

6/10 Okay

Alexander, Coquitlam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2023 October: Major roadwork on the street. Ok for walking. Totally impossible for motorbikes, taxis or cars. Maybe the roadwork will be finished by end of 2023?
Stayed 3 nights in Oct 2023

4/10 Poor

Leandro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Xyric Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Charming Hotel stay
The staff/owner of the hotel can speak English so there is nothing to worry about. My stay in the hotel is good. Its location is accessible to everything. I see no problem during my stay at all.
Stayed 6 nights in Aug 2023

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff .
Stayed 1 night in Jun 2023