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Box Hotel

3.0 star property
Hotel with 20 restaurants, steps from Quan Chuong Gate

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Photo gallery for Box Hotel

Cozy room with bunk beds, a shelf, and a ladder.
Stylish hallway with carpeted floors and numbered doors featuring small windows and modern handles.
Guests can dine or wait in this stylish space, surrounded by artwork and pendant lights.
Staircase leads to an upper floor with a reception area and seating.
Relax in comfort at Box Hotel, where plush massage chairs and a serene atmosphere await.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

View all photos for Comfort Shared Dormitory

1 bedroom, in-room safe, blackout curtains, soundproofing

Comfort Shared Dormitory

Highlights

Soundproofed
Air conditioning
Blackout curtains
Separate bedroom
Free bottled water
Living room
In-room safe
Daily housekeeping
  • City view
  • Sleeps 1
  • 6 Single Bunk Beds

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Stunning lobby area with a large round table, elegant chandelier, and beautiful floral arrangement.

Hilton Garden Inn Hanoi

Hoan Kiem
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 341 reviews
The price is S$93
includes taxes & fees
19 Jul - 20 Jul
Hilton Garden Inn Hanoi
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About the area

Map
16 Hang Buom Street, Hoan Kiem District, Hanoi, 8443

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.2 km
  • Dong Xuan Market - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • Thang Long Water Puppet Theatre - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive

Restaurants

  • ‪Nộm Cổ Gà Hàng Buồm - ‬1 min walk
  • ‪Bánh Mì 14 - Hàng Buồm - ‬1 min walk
  • ‪Lòng Rán Nguyễn Siêu - ‬2 min walk
  • ‪Banh mi 17 - ‬1 min walk
  • ‪Quán Cơm Phố Cổ - ‬2 min walk

About this property

Box Hotel

Hotel near Quan Chuong Gate
Located close to Dong Xuan Market and Thang Long Water Puppet Theatre, Box Hotel provides an airport shuttle, 20 coffee shops/cafes and dry cleaning/laundry services. Treat yourself to a massage, a body scrub or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 20 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 20 bars.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), free newspapers and ATM/banking services
  • A water dispenser, a computer station and tour/ticket information
  • A TV in reception, concierge services and luggage storage
Room features
All guest rooms at Box Hotel include perks, such as 24-hour room service and air conditioning, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Showers and free toiletries

Languages

English, Vietnamese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 20 bars/lounges
  • 20 coffee shops/cafes
  • 20 restaurants
  • Snack bar/deli

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Body scrubs
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Free daily newspapers
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 360000 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Box Hotel Hanoi
Box Hanoi
Box Hotel Hotel
Box Hotel Hanoi
Box Hotel Hotel Hanoi

Frequently asked questions

Is Box Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Box Hotel?

This property doesn't offer parking.

What time is check-in at Box Hotel?

Check-in start time: 1:30 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Box Hotel?

Checkout is at noon.

Does Box Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 360000 per vehicle applies.

Where is Box Hotel located?

Located in Old Quarter, this spa hotel is within a 10-minute walk of Quan Chuong Gate, Dong Xuan Market and Hoan Kiem Lake. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 25 minutes.

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Box Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 76 reviews
Rating 8 - Good. 33 out of 76 reviews
Rating 6 - Okay. 18 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

4.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Located in the action spot. Lots of Western tourists, bars, restaurants. Noise, cars, loud speaker blaring someone doing anoucements, music, bass pounding through the walls of room. No locker key for lockers in room. Air conditioner did not turn on. Sink in bathroom barely drained.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Alize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and lovely staff if you get a room it’s super cool and literally a wooden box!
Stayed 1 night in Jan 2020

8/10 Good

Wen-jheng

Liked: Cleanliness, staff & service

還不錯的背包客棧

房間空間不大，浴室空間很小，沖澡時，如果前面有人剛洗過，會有熱水不足的狀況，廁所進去會卡卡，但環境衛生還可以，床鋪也很好躺，服務人員態度很好，有提供早餐，還不錯，只是咖啡是重複煮，第一壺喝完，直接加水進去煮，沒有更換咖啡粉，所以後面就變咖啡水了，整體而言，還可以接受，另外這裡距離市場很近，吃吃喝喝逛街很方便，而且住宿價格很便宜，隔壁的法國麵包好吃又便宜
Stayed 3 nights in Dec 2019

8/10 Good

KUANG HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

J.

Liked: Cleanliness, property conditions & facilities
Wenn man keine hohen Ansprüche hat ist sie völlig okay.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Conforme aux photos

Bien situé dans le vieux quartier d’Hanoi mais très peu de place dans la chambre. Conforme aux photos
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
外の騒音の大きさ、何より空調が全然効いてないので、そのまま宿を変えました。店員さんの対応は悪くなかったので残念です
Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Kein warmes Wasser, Wifi funktionierte nur teilweise, viele kleine Ungeziefer in den Boxen... ein gutes Backpacker-Erlebnis, aber nicht mehr...
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located center of the Hanoi ,rooms r clean..
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2019

10/10 Excellent

Wei Ting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Magnus, Helsingborg

Liked: Staff & service
Disliked: Cleanliness

Prisvärd lågbudgetupplevelse

Små rum med ok komfort. Dålig städning. Ligger i helt rätt område för backpackers. Billigt. Trevlig personal.
Stayed 2 nights in Dec 2018

8/10 Good

Jared

Liked: Staff & service, property conditions & facilities, room comfort

Cheap stay.mp

For the price it was worth it. I booked the private two bedder for myself. It’s a tiny room which makes for an interesting experience for a hostel first timer. Front desk was really friendly. Good food nearby. Room floor was swept however there was visible accumulation of dust in the corners and along the threshold of the doorway. Otherwise beds were clean, bathroom was clean and dry when I got there in the evening. Oh! Beds are also long so it’s perfect even for those who are 6’2”...
Stayed 1 night in Nov 2018

2/10 Terrible

Ferne, Scotland, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had a good location. Beside this the hotel was very disappointing, leaking roof, broken WiFi, tiny rooms, flooded toilets/shower- overall lack of hygiene.
Stayed 4 nights in Oct 2018

6/10 Okay

Sarah

Disliked: Cleanliness, property conditions & facilities

Cheap and cheerful

The room was basic but functional. The reception staff were lovely but the room was not cleaned while we were there.
Stayed 2 nights in Jul 2018

2/10 Terrible

E, Baltimore, MD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst experience ever

I needed a place where my friend and I could keep the luggages and rest for an hour or two before our midnight flight. We booked a private room for two people and the space was tight but just as described and be seen in the photos. I usually don't write a review but this hostel's condition was the WORST I've ever seen. The AC unit looked like it was never cleaned and was not cool enough at all. I found hair on the bed sheets. Forget about the bathroom locks, the door doesn't even fit to be closed!! It really felt like the showers and toilets weren't cleaned for at least three days(I didn't intend to shower anyway luckily). There were wet towels on the bathroom floors(imagine using these on your skins even if they are cleaned!) and half-used travel-sized bottles everywhere on the shelves. Also, the staff forgot to tell us that we needed to return the room key AND the AC remote control when we check out, so we had to run all the way to the room again. If you want a place to drop your luggage, this might be okay, but seriously, you get what you pay. However, if you are thinking about sleeping here, booking this hostel will guarantee the worst travel experience.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, friendly helpful staff. Rooms are small but it's what you expect and what you pay for!
Stayed 3 nights in Jun 2018

6/10 Okay

Kaitlyn, Utah

Liked: Staff & service

It's literally a bed in a box.

If you're looking for a quick place to rest this is a great solution. If you're wanting a place to hang and relax this is the worst solution. There is hardly any room to even change clothes or turn all the way around. But great if you need to crash.
Stayed 1 night in Mar 2018

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
立地もよく、スタッフもとてもフレンドリーで快適だった。 シャワールームが小さいのが難点だが、値段の価値以上はあるホテル。
Stayed 1 night in Mar 2018

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hostel

While the room is undeniably small, you do get your own twin room with air con, comfortable clean beds and in the middle of the old quarter. We stayed here three separate occasions because of the price and comfort.

8/10 Good

ファーマー, 東京

Liked: Cleanliness, room comfort

ホアムキエム湖近くの便利なホテル

旧市街地にあるホアムキエム湖まで徒歩10分程の便利なホテル。二段ベットの部屋を一人で利用。シャワー・トイレは3部屋の人達と共用、シャワーのお湯も問題なく、不便は感じない。改善点は2点。空港から86番バスで移動したが、降車場所がグーグルで調べたところと違ったこと。ロンビエンバスターミナルが分かりやすい。部屋に鍵つきの引き出しがあるが、鍵をかけたら開かなくなり、結局鍵を壊して開けてもらい、修繕費を負担したこと。女性スタッフの対応が事務的で冷たかった。修理してくれた男性スタッフは、優しかった。
Stayed 2 nights in Jan 2018

6/10 Okay

Briton, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities

A Briton in Asia

Staff were very friendly and welcoming. Beds are small but reasonably comfortable. Area is full of life and a great experience. Hotel "Tour Guide" was unfortunately more interested in her sales/commission rather than actually helping me with travel advice. Overall, a great stay!
Stayed 6 nights in Jan 2018