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Beryl Charm Hotel & Spa

4.0 star property
Family-friendly hotel with winery and full-service spa

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Photo gallery for Beryl Charm Hotel & Spa

Lobby sitting area
Exterior
Premium bedding, pillow-top beds, minibar, in-room safe
Balcony
Lobby lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Superior Double or Twin Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Presidential Studio Suite, 1 King Bed, Balcony, City View

Balcony view

Presidential Studio Suite, 1 King Bed, Balcony, City View

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed, Balcony, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Suite, 1 Queen Bed, Balcony, City View

Highlights

Balcony
Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

View from room

Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Junior Suite, Bathtub, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

View all photos for Family Quadruple Room, Bathtub, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Quadruple Room, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 1 King Bed, Bathtub, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Grand Suite, 1 King Bed, Bathtub, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Family Triple Room, City View

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double or Twin Room, 1 Bedroom

Highlights

Separate dining area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

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Lobby sitting area

Hanoi Royal Palace Hotel 2

  • Breakfast included
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9.6 out of 10, Exceptional, 3,834 reviews
The price is S$85
includes taxes & fees
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About the area

Map
173A Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk - 0.8 km
  • Hoan Kiem Lake - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 12 min walk - 1.1 km
  • Dong Xuan Market - 15 min walk - 1.3 km
  • Hanoi Opera House - 2 min drive - 2.1 km

Getting around

  • Hanoi Railway Station - 9 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Phở Bò Đường Tàu - ‬2 min walk
  • ‪Nét Huế - Hàng Bông - ‬1 min walk
  • ‪Nê - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Beryl Charm Hotel & Spa

Upscale family-friendly hotel near Hoa Lo Prison Museum
Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Beryl Charm Hotel & Spa provides an attached winery, a corner/local shop and a free daily manager's reception. Treat yourself to a massage at the on-site spa. The on-site Asian cuisine restaurant, Beryl, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and a 24-hour front desk
  • A lift, luggage storage and a gift shop
  • ATM/banking services, a front desk safe and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas.
Extra amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate dining areas and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (VND 300,000 per night); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of VND 600,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Beryl

Things to do

  • Full-service spa
  • TV in common areas
  • Winery

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per day.

Payment types at the property

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 100000 for children
  • Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: VND 300000 per night (98 ft away)
  • Rollaway bed fee: VND 500000.0 per day
  • Hosted evening meal: VND 600000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Angel Palace
Angel Palace Hanoi
Angel Palace Hotel
Angel Palace Hotel Hanoi

Frequently asked questions

Is Beryl Charm Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Beryl Charm Hotel & Spa?

Motorbike parking only.

What time is check-in at Beryl Charm Hotel & Spa?

Check-in start time: 10:00 AM; check-in end time: anytime.

What time is check-out at Beryl Charm Hotel & Spa?

Checkout is at noon.

Does Beryl Charm Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 430000 per vehicle applies.

Where is Beryl Charm Hotel & Spa located?

This family-friendly Hanoi hotel is located in a shopping district, within a 10-minute walk of Hoa Lo Prison Museum and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 9 minutes by foot.

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Beryl Charm Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 27 reviews
Rating 8 - Good. 6 out of 27 reviews
Rating 6 - Okay. 3 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 2 out of 27 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shiva

the staff is very nice and the property was clean.
Stayed 2 nights in Apr 2024

4/10 Poor

David

Liked: Cleanliness
The room was advertised as a “superior” room. It was very small and cramped with not a lot of space. It was barely big enough for the bed. The elevators also had a very peculiar smell inside them.
Stayed 5 nights in Dec 2024

8/10 Good

Tess

The front desk staffs are very friendly and very helpful especially to first time tourists in Vietnam.
Stayed 4 nights in Mar 2024

8/10 Good

Rodrigo

Good value for the money. Staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey L

It was wonderful that we were able to check in earlier. The friendly staff were wonderful and very kind.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rey Allen

Richie and the rest of the staff were kind and accommodating and very helpful too
Stayed 4 nights in Mar 2024

10/10 Excellent

Minh

Nice staff. Very helpful. The room was clean.
Stayed 2 nights in Feb 2024

10/10 Excellent

louisa

The staff are incredibly helpful, especially Sofia who is one of the tour booking personnel. She went above and beyond when I was having troubles with getting ahold of my cc visa company overseas and helped me arrange my transport and bookings in various parts of Vietnam. Thank you so much for your kindness.
Stayed 4 nights in Apr 2024

10/10 Excellent

David

There was a unforeseen complication around my booking, but the staff was very proactive and upgraded my booking. The room was spacious and clean, and I liked the option of turning on the heather, because it is very cold at this time of year in Hanoi. The highlight of my stay was the staff, everyone is extremely courteous and friendly, including Stacy who helped me with my booking and answered my questions. Sophia is the friendliest hotel worker I have had the chance to meet. She has such a kind heart and she is very knowledgeable about activities to do around Hanoi. Thank you for all your help and for being outsanding at your job.
Stayed 2 nights in Jan 2024

6/10 Okay

Douglas

Liked: Property conditions & facilities
Great staff, not 4* but comfortable
Booked a junior suite and, in fairness, a 4* hotel shouldn‘t have broken glass in the room divider and the fancy jacuzzi bathtub with all the nozzles and levers would have been even better if it worked. The plumbing and aircon noises throughout the hotel werel like a fairground haunted house so there isn’t way it deserved a 4 star rating. But I didn‘t book here to stay in the room and the location in the Old Quarter is perfect. The room was big and the large bed very comfortable. Breakfast was adequate but not as good as many 3* hotels I stayed in. The front desk staff were lovely, always friendly and helpful as was the poor girl running the breakfast room on her own.
Stayed 3 nights in Feb 2024

2/10 Terrible

Pär

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hostel rather then a hotel
My wife and I made a 7 weeks roundtrip to South East Asia and Hanoi was our final stop. First night in Hanoi we stayed at O’Gallery Premier Hotel which was an excellent hotel across the street. Then we went on a cruise and when we came back we had booked Beryl Charm Hotel for 5 nights (due to lack of availability of previous hotel). Beryl Charm Hotel was by far the least pleasant stay on our journey. After the first night we tried to cancel the booking via Expedia/Hotels.com. This was not possible according to the hotel manager. In our room we had a strong smell from the kitchen especially when opening the window. The beds were quite poor and too soft. One evening we had to catch a lizzard in our room. Breakfast was included, with a quality on par with the hotel. Plates were missing, the coffee and fruit were out, etc. They advertise the hotel to be a 4 star hotel, I would classify it as a 1 star hotel or rather a hostel. If you want a decent hotel avoid this place, if you prefer a costly hostel you can go for this.
Stayed 5 nights in Mar 2024

10/10 Excellent

TERENCE

Stayed 2 nights in Nov 2024

10/10 Excellent

Thi thanh hue

Stayed 4 nights in Aug 2024

10/10 Excellent

Mr M I

Stayed 3 nights in Sep 2024

6/10 Okay

Jean Baptiste

Liked: Staff & service
A L'arrivé , on nous dit que l'hotel est plein et qu'on doit aller dans un autre hotel qui appartient au meme groupe , que l'autre hotel se trouve a 10 min de la . Je regarde sur hotels.ca et je vois encore des chambres libres pour le soir meme. Tres bizarre et j'avoue que ca laisse un gout amer de devoir se battre pour obtenir la chambre qu'on a reservé et finalement apres avoir dit qu'on ne bougerait pas d'hotel , la comme par hasard une chambre vient de se liberer ! !
Stayed 3 nights in Jul 2024

10/10 Excellent

sungtaek

Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Utmärkt
Väldigt bra hotel, hjälpsam service inriktat personal, rent fint, bra läget, frukosten var mindre bra. Paula har varit fantastik bra, som en familjemedlem hjälpte oss med mesta.
Stayed 2 nights in Mar 2024

8/10 Good

Ninh

Stayed 5 nights in Mar 2024

10/10 Excellent

Tai

Stayed 2 nights in Mar 2024

8/10 Good

Jenny

Stayed 1 night in Mar 2024

6/10 Okay

Shuqian

Stayed 2 nights in Jan 2024

10/10 Excellent

Meike

Ruhige Perle in der Mitte von Hoan Kiem
Ruhiges Zimmer und super freundlicher Service in der hektischsten Region Hanois, dem alten Viertel Hoan Kiem. Frühstück mit traditioneller Supper, gebratenem Reis und gedämpftem Gemüse, sowie verschiedene Eierspeisen, Toast, Marmelade, Vienoiserie und Obst.
Stayed 1 night in Dec 2023

10/10 Excellent

Masaki

とても良かった。 無料でアップグレードしてもらうことができた。 スタッフも親切で常にフロントにおり英語対応が可能。
Stayed 3 nights in Nov 2023