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Hotel Louis C. Jacob

5.0 star property
Luxury Hamburg hotel in Altona with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Louis C. Jacob

Sauna
Terrace/patio
Sauna
Property entrance
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Gym
The price is S$277
includes taxes & fees
2 Jan - 3 Jan,2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Single Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Single Room

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 27 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, 1 Bedroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 33.0 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elbroom

Premium bedding, pillow-top beds, minibar, in-room safe

Elbroom

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Bedroom, Garden View

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 1 Bedroom, Garden View

Highlights

Deck
Separate sitting area
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
Separate bedroom
  • 39.9 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Interior

Fraser Suites Hamburg

Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (741)
The price is S$267
includes taxes & fees
2 Jan - 3 Jan,2025
Fraser Suites Hamburg
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About the area

Map
Elbchaussee 401-403, Hamburg, HH, 22609

What's nearby

  • Jenischpark - 19 min walk - 1.6 km
  • Volksparkstadion - 10 min drive - 7.6 km
  • Barclays Arena - 10 min drive - 7.6 km
  • Trabrennbahn Hamburg Bahrenfeld - 12 min drive - 7.3 km
  • Reeperbahn - 12 min drive - 8.7 km

Getting around

  • Hamburg-Sülldorf Station - 7 min drive
  • Hochkamp S-Bahn - 15 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Strandkind Hamburg - ‬4 min drive
  • ‪Café Palme - ‬5 min drive
  • ‪Rio Grande Blankenese - ‬3 min drive
  • ‪Knips Bar Restaurant - ‬19 min walk
  • ‪HYGGE - the farm - ‬14 min walk

About this property

Hotel Louis C. Jacob

Luxury boutique hotel located in Altona
Consider a stay at Hotel Louis C. Jacob and take advantage of a terrace, a garden and a library. Indulge in a massage at Louis C. Jacobs Spa, the on-site spa. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare and a Michelin star rated meal. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
  • Luggage storage, multilingual staff and a reception hall
Room features
All 84 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Decks, separate sitting areas and childcare services

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30 per night)
  • Valet parking on site (EUR 30 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 35 for adults and EUR 16 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jacobs Bar
  • Jacobs Restaurant
  • Kleines Jacob

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna

Family friendly

  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 70.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 35 for adults and from EUR 16 for children
  • Airport shuttle fee: EUR 120 per vehicle (one-way)
  • Self-parking fee: EUR 30 per night
  • Valet parking fee: EUR 30 per night
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Hotel C. Jacob
Hotel Jacob
Hotel Louis C. Jacob
Hotel Louis C. Jacob Hamburg
Hotel Louis Jacob
Jacob C. Louis
Louis C. Jacob
Louis C. Jacob Hamburg
Louis C. Jacob Hotel
Louis Jacob Hotel
Hotel Louis c Jacob
Louis c Jacob Hotel
Hotel Louis C. Jacob Hotel
Hotel Louis C. Jacob Hamburg
Hotel Louis C. Jacob Hotel Hamburg

Frequently asked questions

Is Hotel Louis C. Jacob pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 35 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Louis C. Jacob?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Louis C. Jacob on 2 Jan,2025 start from S$277.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Louis C. Jacob?

Self-parking is available for EUR 30 per night. Valet parking is available for EUR 30 per night.

What time is check-in at Hotel Louis C. Jacob?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Louis C. Jacob?

Checkout is at noon.

Does Hotel Louis C. Jacob provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 120 per vehicle applies.

Where is Hotel Louis C. Jacob located?

This family-friendly Hamburg hotel is located on the boardwalk, within 1 mi (2 km) of Jenischpark and Loki Schmidt Garden. Elbe Shopping Mall and Elbe are also within 3 miles (5 km). Hochkamp S-Bahn is 15 minutes by foot and Klein Flottbek S-Bahn is 20 minutes.

Hotel Louis C. Jacob Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 358 reviews" "
Rating 8 - Good. 51 out of 358 reviews" "
Rating 6 - Okay. 34 out of 358 reviews" "
Rating 4 - Poor. 7 out of 358 reviews" "
Rating 2 - Terrible. 4 out of 358 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Uri

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Panayiotis

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent and comfortable stay in a good location with pleasant views of the Elbe. Service was 5 star. Would have prefered firmer pillows.
Stayed 2 nights in Aug 2024

6/10 Okay

Elisabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great hotel
We had the best time at the hotel. Everyone was super friendly and the breakfast buffet was excellent
Stayed 2 nights in Jul 2024

4/10 Poor

Bo

Travelled with group
Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Asta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beatiful hotel
Stayed 1 night in May 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just one thing missing
This Hotel needs air conditioning in order to stay in business otherwise excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Lania

Excellent patio and stay
Stayed 3 nights in Sep 2023

8/10 Good

Lesther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and property
I've enjoyed this property once more. The terrace is wonderful, and the rooms are comfortable and spacious. With the change in temperature, it was a shame that the room had no A/C. My main complaint was the amount of mosquitoes that came into my room in one afternoon. It was unbearable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very special. It is located in a leafy, quiet and beautiful area outside the hustle and bustle of Hamburg. The room was huge, and beautifully decorated, on a lovely courtyard. The highlight is the Linden Terrace which looks out on the river. Stunning. Excellent food. Book the restaurant before you arrive as it gets full.
Stayed 2 nights in Jul 2022

8/10 Good

Siaw

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The view by the river Elba was fantastic. The breakfast was excellent. The property’s furniture was dated. We requested a twin bedded room in one of our 2 rooms at least a couple of months before arrival. The hotel responded by saying they would do their best to accommodate our request. On checking in, we were told our booking did not ask for twin bedded room. We would expect for a 5* hotel, this sort of request was not out of the ordinary. If there was nothing available , then they should have informed us when it was requested at the time or before arrival. The response at the check in desk was disappointing. After waiting for well over 45 minutes, we were eventually given a twin bedded room but in our opinion, we should not have to argue with the check in staff with our request. After all, a 5* hotel should be welcoming whatever it takes and not to cause unease with their guests particularly on the day of arrival. We did not expect this from Hotel Jacob!
Stayed 5 nights in Apr 2022

10/10 Excellent

Michael, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful, classic hotel stay. And the hotel Team are wunderbar!
Stayed 2 nights in Oct 2021

10/10 Excellent

Dan

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are top notch! We felt like guests in a home! Thank you!
Stayed 2 nights in Jan 2020

6/10 Okay

Tom

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Hillary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Beautiful hotel and wonderful stay! The room was a little stuffy at night but apparently I didn’t realize I could open the windows. Lovely staff, will definitely be back!
Stayed 1 night in Sep 2019

6/10 Okay

Rene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A dramatic decline in service.
We have been staying at LCJ for 7 years and unfortunately seen a dramatic decline in the last few years. Most of the staff inc reception look like they don’t like working there giving a uneasy atmosphere. Lack of service staff available also meant you had to wait so long to order drinks in the outside area. On checking out there was no one available to help with the bags to the car resulting in us grabbing the porter trolley ourselves and wheeling it with our luggage past reception through the hotel with the staff just ignoring the situation. This would never of happened a few years ago...such a shame because it was an institution in Hamburg in when you stayed there you were made so welcome and it felt special.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019

10/10 Excellent

Georg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great service. Located away from the city but if you are looking for a quiet place - this is it! The Airbus factory is across the river if you like aviation.
Stayed 3 nights in May 2019

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area, nice walking paths, bit remote from rest of city...
Stayed 1 night in May 2019