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Hakone Kowakien TEN-YU

4.5 star property
Luxury ryokan with sauna and spa services

Choose dates to view prices

Photo gallery for Hakone Kowakien TEN-YU

Exterior
In-room safe, blackout curtains, cots/infant beds, free WiFi
Lobby lounge
Hot springs
Reception
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking included
The current price is S$819
includes taxes & fees
14 Mar - 15 Mar

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

In-room safe, blackout curtains, cots/infant beds, free WiFi

Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Spring-water bath
Hairdryer
Private bathroom
Bidet
  • 35 sq m
  • Sleeps 4
  • 2 Large Single Beds

Similar properties

Hot springs

Hotel Indigo Hakone Gora by IHG

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, (687)
The price is S$521
includes taxes & fees
10 Mar - 11 Mar
Hotel Indigo Hakone Gora by IHG
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About the area

Map
1297 Ninotaira, Hakone, Kanagawa, 250-0407

What's nearby

  • Okada Museum of Art - 3 min walk - 0.3 km
  • Hakone Kowakien Yunessun - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 16 min walk - 1.4 km
  • Lake Ashi - 9 min drive - 8.4 km
  • Hakone Shrine - 9 min drive - 8.2 km

Getting around

  • Hakone Miyanoshita Station - 3 min drive
  • Kowakidani Station - 15 min walk
  • Tokyo (HND-Haneda) - 84 min drive

Restaurants

  • ‪The Hakone Open-Air Museum Café - ‬2 min drive
  • ‪GORA BREWERY & GRILL - ‬3 min drive
  • ‪手打ちそば金春 - ‬13 min walk
  • ‪ラウンジ花影 - ‬19 min walk
  • ‪箱根飲茶楼 - ‬16 min walk

About this property

Hakone Kowakien TEN-YU

Luxury ryokan near Okada Museum of Art
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a massage or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Hot springs on-site, luggage storage and concierge services
  • A lift, a gift shop and smoke-free property
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 150 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Highchairs, baby baths and children's dinnerware
  • Bathrooms with spring water baths and bidets
  • 50-inch LCD TVs with digital channels
  • Wardrobes/cupboards, fridges and cots/infant beds

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Geihinkan(Steak)
  • Kihinkan(sobakaiseki)

Things to do

  • 2 indoor/outdoor hot springs
  • Sauna

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's games
  • Children's toys
  • Cot (surcharge)
  • Highchair
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 indoor/outdoor hot springs
  • 2 outdoor hot springs
  • Aromatherapy
  • Facials
  • Hot springs open from 5:00 AM - midnight
  • Massage
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Sign language-capable staff
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger.
Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 3300.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger.

Optional extras

  • Crib (infant bed) fee: JPY 3300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

We should mention

Hot springs access available from 5:00 AM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hakone Kowakien TEN-YU Inn
Kowakien TEN-YU Inn
Kowakien TEN-YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN YU
Hakone Kowakien TEN-YU Ryokan
Hakone Kowakien TEN-YU Hakone
Hakone Kowakien TEN-YU Ryokan Hakone

Frequently asked questions

Is Hakone Kowakien TEN-YU pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Kowakien TEN-YU?

As of 9 Mar,2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 14 Mar,2025 start from S$818.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Kowakien TEN-YU?

Self-parking is free at this property.

What time is check-in at Hakone Kowakien TEN-YU?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Kowakien TEN-YU?

Checkout is at 11:00 AM.

Where is Hakone Kowakien TEN-YU located?

Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes.

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Hakone Kowakien TEN-YU Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1069 out of 1321 reviews
Rating 8 - Good. 163 out of 1321 reviews
Rating 6 - Okay. 49 out of 1321 reviews
Rating 4 - Poor. 19 out of 1321 reviews
Rating 2 - Terrible. 21 out of 1321 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julianna

We had a lovely stay at Ten-Yu ! The staff was kind and the area was beautiful!
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Very nice stay. Excellent buffet and open air onsens
Stayed 2 nights in Feb 2025

10/10 Excellent

Francesca Natasha

large rooms and top notch onsens!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mylinda

The onsen and meal were wonderful.
Stayed 1 night in Feb 2025

8/10 Good

Kit Wai

The hotel is quite good in various aspects.
Stayed 1 night in Feb 2025

10/10 Excellent

Lori

Nice Onsen
Stayed 3 nights in Feb 2025

10/10 Excellent

Nicole

What an amazing stay! The most memorable part of our trip :)
Stayed 1 night in Feb 2025

10/10 Excellent

Sau

Great to stay for two nights.
Stayed 2 nights in Jan 2025

10/10 Excellent

Chih-Lung

Fast check in and check out time. Great food and facilities. Bus stop is very close to the hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Amazing ryokan hotel, be sure to check out the 6F onsen’s infinity-style onsen
Stayed 1 night in Feb 2025

10/10 Excellent

JEANNE

Relaxing place to rest
Stayed 2 nights in Feb 2025

10/10 Excellent

Roshan

Amazing stay, great staff who went above and beyond to ensure our stay was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Booked a room with a private onsen bath and it was perfect! As enjoyable and serene as I imagined it would be!
Stayed 2 nights in Feb 2025

10/10 Excellent

Wayne

Great room and facilities. Dinner buffet was a bit disappointing
Stayed 1 night in Mar 2025

10/10 Excellent

Meryl

Beautiful hotel, staff were hospitable, great biews, comfortable onsen experience, free shuttle bus to and from gora station and delicious food! Make sure you book your Kawakien dining experience well beforehand but even so breakfast and dinner buffet was 10/10! Can't wait to come back 😊
Stayed 2 nights in Feb 2025

10/10 Excellent

Christina

Beautiful and peaceful property , staff was so kind as well as attentive to their guest. 10/10 Experience
Stayed 1 night in Feb 2025

10/10 Excellent

SEAN

Excellent staff and service from the beginning to the end. Hope to return again in the future.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Awesome stay with many hot spring options.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Very good onsen hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Ho Chun

Lovely drink upgrade during dinner buffet
Stayed 2 nights in Mar 2025

10/10 Excellent

Stuart

Phenomenal experience!!! Basically an all inclusive resort vibe
Stayed 3 nights in Feb 2025

10/10 Excellent

Joshua

This hotel was great for a relaxing getaway experience. The service was impeccable the facilities and rooms were stupendous and the free snacks and drinks they provide is the cherry on top. Not to mention the views are amazing. The only think I’d wish for was the private onsen waters to be as hot as the ones in for example the footbath
Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Good service and dinner
Stayed 1 night in Feb 2025

10/10 Excellent

Zichang

Nice and Clean
Stayed 1 night in Feb 2025

10/10 Excellent

emily

The diner especially the breakfast were wonderful with tons of selections.
Stayed 1 night in Dec 2024