Hotels in Hacienda Ortega

"We often come to this hotel because the level of service is a step above, it is close to the airport, and it has a full host of amenities to make your trip joyful."

"The staff and accommodations were outstanding. "

"Great nice hotel near Quito airport "

"Excelente opcion"

"This time was second time, my name wasn’t in the system."

" I had an amazing stay at IBIS Quito! From the moment I arrived, the staff was incredibly warm and attentive, making me feel right at home. The room was spotless, modern, and extremely comfortable, with a cozy bed and fast Wi-Fi, ensuring a perfect night’s sleep. The breakfast buffet was delicious, offering a great variety of fresh options, and the on-site restaurant made dining convenient and enjoyable. The hotel’s location is excellent, close to key attractions and business areas. What truly stood out was the exceptional customer service—every staff member was friendly, professional, and eager to help. IBIS Quito is a perfect mix of comfort, affordability, and top-notch hospitality. I can’t wait to return! ⭐️⭐️⭐️⭐️⭐️ – Highly recommended!"

"Muy. Buen hotel la atención excelente como siempre recomendado."

"It’s so beautiful! The trees are amazing. Birds everywhere and Llamas roam the grounds. The food is delicious and the staff are extremely friendly. Carlos is a great waiter and super friendly. They pick you up from the airport and will take you back. Luggage storage too! "

"The staff were attentive, polite and accommodating. When I had a problem with my credit card in Canada, they ensured I could call them without incurring any long distance charges when the collect call was not working. The restaurants were great to eat at and we really enjoyed a massage at the spa after many days of hiking. One suggestion is that you become a Marriott member to get free internet as rooms booked through Expedia often don't include complementary access. Again another example of the great service, when I realised the Internet was not free, they arranged to get me signed up as a member and then reversed out the changes. Many hotels I have stayed at need to spend some time here to understand what great customer service looks like. Needless to say, the rooms were very clean, very comfortable and the overall environment was great. They represented real value for money and I will be sure to stay here when we return again."