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Metropole Urban Hotel

4.0 star property
Hotel with a 24-hour front desk, a quick walk to Morosini Fountain

Choose dates to view prices

Photo gallery for Metropole Urban Hotel

View from room
Lobby sitting area
Minibar, in-room safe, individually decorated, individually furnished
Exterior
Exterior
In the heart of Heraklion, Metropole Urban Hotel offers a warm welcome with its coffee shop and bar. Unwind in your room with WiFi or take advantage of luggage storage, then enjoy local flavors at the restaurant.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
The current price is S$92
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Balcony and City View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room with Balcony and City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room with City View

View from room

Standard Room with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite with Outdoor Jetted Tub and Side Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Triple Room, City View

Minibar, in-room safe, individually decorated, individually furnished

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Sofa bed
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Economy Room

Minibar, in-room safe, individually decorated, individually furnished

Economy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Map
Agia Aikaterini Square, Heraklion, 71201

What's nearby

  • Morosini Fountain - 3 min walk
  • Heraklion Loggia - 5 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Coffee Island - ‬2 min walk

About this property

Metropole Urban Hotel

Upscale hotel near Morosini Fountain
Located close to Venetian Walls and Heraklion Loggia, Metropole Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
You'll also enjoy the following perks during your stay:
  • Luggage storage, smoke-free property and free newspapers
  • 1 meeting room, a 24-hour front desk and coffee/tea in reception
  • A lift, a front desk safe and tour/ticket information
  • Guest reviews give top marks for the helpful staff and location
Room features
All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift
  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 1101454

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Is Metropole Urban Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Metropole Urban Hotel?

As of 9 Feb,2025, prices found for a 1-night stay for 2 adults at Metropole Urban Hotel on 17 Feb,2025 start from S$92.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Metropole Urban Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Metropole Urban Hotel?

Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).

Where is Metropole Urban Hotel located?

Located in the heart of Heraklion, this hotel is within a 5-minute walk of Morosini Fountain and Heraklion Loggia. Historical Museum of Crete and Heraklion Archaeological Museum are also within 10 minutes.

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 214 reviews
Rating 8 - Good. 44 out of 214 reviews
Rating 6 - Okay. 12 out of 214 reviews
Rating 4 - Poor. 3 out of 214 reviews
Rating 2 - Terrible. 1 out of 214 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ingrid, Newtown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean, comfortable, the staff were helpful and friendly, great location, near restaurants and shopping areas.
Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Metropole Urban. The hotel is extremely clean and comfortable and the staff always friendly and helpful. The location is excellent – from right outside to at most a 10-minute walk, you can find countless great restaurants and plentiful shopping in the old town, not to mention the beautiful church adjacent the hotel on the square. It’s only a 10 to 12-minute walk to the Heraklion Archeology Museum and just a bit father to stroll to the port. The generous breakfast was a delight and a great way to kick off the day. We would certainly book the Metropole again for a return stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Yanina, Newton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tucked away yet easily walkable to main town center. Felt very peaceful and calm.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace.
Stayed 5 nights in Oct 2024

8/10 Good

Jojit

Stayed 5 nights in Oct 2024

8/10 Good

Marie Josée

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked for one night to have easy access to port next morning. All was fine. Simply note that economy room has frosted windows only so you cannot see outside. Small rooms. Perhaps upgrade if you plan on staying there for a few days
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Stayed 4 nights in Sep 2024

10/10 Excellent

Naeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and lots of food options around the square
Stayed 2 nights in Oct 2024

6/10 Okay

Laurel

Travelled with partner
Good center city location to enjoy walking and outdoors culture of cafes, restaurants, pedestrian streets. My issue with this hotel was particular to me. I am 5ft 6 inches and weigh 128 lbs. the pillows offered at this hotel are hard and extra plump. I could not sleep until I got rid of the pillows and stuffed a pillowcase with towels creating something lower that suited my neck.
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel – located close to many restaurants in town. Our room had a shower leak which was not fixed during our 3 night stay. The hotel did provide extra towels to keep the floor dry There is always someone at the front desk in the hotel. Breakfast was provided in the adjacent café which was very good. Our hotel contact Costas was exceptinal and provided us with excellent suggestions on places to visit by car while in Heraklion. The parking garage Iraklio Center Parking is a 5 minute walk but the closest to the hotel.
Stayed 3 nights in Sep 2024

6/10 Okay

Ramon

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maria at the front desk was SPECTACULAR!! We enjoyed our stay and her recommendations. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Despina

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a great hotel. Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Ulises

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Stayed 1 night in Sep 2024

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 4 nights in Sep 2024

8/10 Good

Ghazaleh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great. The only strange thing was that the sink was outside the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban gem in Heraklion.
Centrally located on the most beautiful square in Heraklion, all rooms have nice view of the cathedral and square. The room was spacious with a private balcony. Very well appointed and in mint condition. The staff were very accommodating and gave me great places to eat and sites to see as well as how to get to them efficiently and cheaply. Highly recommend this gem. Will definitely stay here again.
View from my balcony
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Amazing view Very good breakfast Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Elefteria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were an absolute pleasure! Service above & beyond. Close to all shops, cafes, tavernas. An absolute delight. Would definitely recommend to all. Service was amazing.
Stayed 3 nights in Jul 2024