Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
What's nearby
Lake Petén Itzá - 12 min drive - 4.6 km
San Miguel & Tayazal - 14 min drive - 7.0 km
Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
Maya Mall - 19 min drive - 10.9 km
Flores Dock - 21 min drive - 12.0 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 16 min drive
Restaurants
Cafeteria Aeropuerto - 16 min drive
Raices Bar & Grill - 20 min drive
Raices Del Lago - 17 min drive
Ristoranto Terrazzo - 20 min drive
Pollo Campero - 18 min drive
About this property
Hotel Villa Maya
Family-friendly hotel near Lake Petén Itzá
Located close to San Miguel & Tayazal and Cuevas de Ak'tun Kan, Hotel Villa Maya provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
Babysitting (surcharge), free newspapers and a gift shop
Guest reviews give top marks for the helpful staff
Room features
All 56 individually decorated rooms include comforts such as air conditioning, as well as amenities such as safes and sound-insulated walls.
Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
24-hour gym
Bicycle rentals
Children's pool
Full-service spa
Outdoor pool
TV in common areas
Family friendly
Babysitting (surcharge)
Children's pool
Laundry facilities
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Computer station
Conference space
Meeting rooms
Outdoors
Dock
Garden
In a national park
On a lake
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace
Full-service spa
Couples treatment rooms
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 floors
20 buildings
Banquet hall
Built in 1988
Smoke-free property
Room amenities
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Food and drink
Limited room service
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Individual decor
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults and GTQ 40 to 80 for children
Rollaway bed fee: GTQ 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores
Frequently asked questions
Does Hotel Villa Maya have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Villa Maya pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Villa Maya?
Self-parking is free at this property.
What time is check-in at Hotel Villa Maya?
Check-in start time: 3:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Villa Maya?
Checkout is at noon.
Does Hotel Villa Maya provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Hotel Villa Maya located?
Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Lake Petén Itzá, San Miguel & Tayazal and Cuevas de Ak'tun Kan. Flores Dock and Las Guacamayas Biological Station are also within 9 mi (15 km).
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Hotel Villa Maya Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 111 out of 151 reviews
10 - Excellent
111
Rating 8 - Good. 33 out of 151 reviews
8 - Good
33
Rating 6 - Okay. 5 out of 151 reviews
6 - Okay
5
Rating 4 - Poor. 1 out of 151 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 151 reviews
2 - Terrible
1
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10
Friendly staff, and absolute gorgeous location with superb cabin placement
Norman
Stayed 1 night in Jun 2025
10/10
It’s so beautiful and peaceful.
Dorcas
Stayed 2 nights in Jun 2025
10/10
Loved the place, the wild life in the area.
Elizabeth
Stayed 2 nights in Mar 2025
10/10
Staff was very attentive. The hotel was beautiful, serene jungle experience.
karen
Stayed 2 nights in Mar 2025
10/10
The nature that surrounds the hotel is impressive.
Fernando
Stayed 1 night in Feb 2025
10/10
We love how friendly everyone is and very clean!
Victoria
Stayed 1 night in Jan 2025
10/10
Bonito hotel
Guillermo
Stayed 4 nights in Dec 2024
10/10
Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Arjen
Stayed 2 nights in Jan 2025
10/10
Well recommend hotel for sure
Fredy
Stayed 2 nights in Sep 2024
10/10
Overall the experience is amazing.
1) The hotel is very responsive in messaging on hotels.com.
2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people.
3) We had breakfast and dinner at the hotel, both were great!
4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Ruoyan
Stayed 1 night in Mar 2025
10/10
Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Mario
Stayed 1 night in Oct 2024
10/10
Beautiful resort. Super friendly staff.
Rosa
Stayed 2 nights in Jul 2024
10/10
This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
NORMAN
Stayed 2 nights in Dec 2024
10/10
Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Sunetra
Stayed 1 night in Dec 2024
10/10
Great place to rest and safe, 5 star property.
Edgar
Stayed 1 night in Dec 2023
10/10
Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Gwendolyn
Stayed 2 nights in Dec 2023
10/10
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301).
Best for those looking to unwind and rest after waking the pyramids of Tikal.
Would return
Peter
Stayed 2 nights in Aug 2024
10/10
This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place!
Would definitely stay here again.
Kristin B
Stayed 1 night in Nov 2023
10/10
Nice property overlooking a lagoon. The rooms were basic, but clean.
Silvia Heidi
Stayed 1 night in Aug 2024
10/10
Excelent secluded hotel with a beautiful lagoon
Gerardo
10/10
Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Cheryl
Stayed 2 nights in Dec 2024
10/10
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Margaret
Stayed 3 nights in Aug 2024
10/10
Everything was amazing
VICTOR
Stayed 2 nights in Mar 2024
10/10
Perfect place to stay in Flores. Just outside the main island yet secluded and remote feel.
Byron
Stayed 1 night in Aug 2022
8/10
We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!