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Hotel Villa Maya

3.0 star property
Lakefront hotel with full-service spa and 24-hour fitness centre

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Photo gallery for Hotel Villa Maya

Outdoor pool, pool umbrellas, pool loungers
1 bedroom, in-room safe, individually decorated, desk
Reception
Interior entrance
1 bedroom, in-room safe, individually decorated, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

1 bedroom, in-room safe, individually decorated, desk

Triple Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

1 bedroom, in-room safe, individually decorated, desk

Standard Single Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

1 bedroom, in-room safe, individually decorated, desk

Superior (doble)

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Separate bedroom
Ceiling fan
Private bathroom
Desk
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, individually decorated, desk

Standard Double Room

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
  • Lagoon view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed
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About the area

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001

What's nearby

  • Lake Petén Itzá - 12 min drive - 4.6 km
  • San Miguel & Tayazal - 14 min drive - 7.0 km
  • Cuevas de Ak'tun Kan - 14 min drive - 7.0 km
  • Maya Mall - 19 min drive - 10.9 km
  • Flores Dock - 21 min drive - 12.0 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

Family-friendly hotel near Lake Petén Itzá
Located close to San Miguel & Tayazal and Cuevas de Ak'tun Kan, Hotel Villa Maya provides a terrace, a garden and dry cleaning/laundry services. Treat yourself to a massage at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), free newspapers and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 56 individually decorated rooms include comforts such as air conditioning, as well as amenities such as safes and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Balconies, ceiling fans and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Dock
  • Garden
  • In a national park
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 20 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 150.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Frequently asked questions

Does Hotel Villa Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Villa Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Villa Maya?

Self-parking is free at this property.

What time is check-in at Hotel Villa Maya?

Check-in start time: 3:00 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Villa Maya?

Checkout is at noon.

Does Hotel Villa Maya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Villa Maya located?

Located near the airport, this family-friendly hotel is within 6 mi (10 km) of Lake Petén Itzá, San Miguel & Tayazal and Cuevas de Ak'tun Kan. Flores Dock and Las Guacamayas Biological Station are also within 9 mi (15 km).

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Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 111 out of 151 reviews
Rating 8 - Good. 33 out of 151 reviews
Rating 6 - Okay. 5 out of 151 reviews
Rating 4 - Poor. 1 out of 151 reviews
Rating 2 - Terrible. 1 out of 151 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Friendly staff, and absolute gorgeous location with superb cabin placement
Stayed 1 night in Jun 2025

10/10

It’s so beautiful and peaceful.
Stayed 2 nights in Jun 2025

10/10

Loved the place, the wild life in the area.
Stayed 2 nights in Mar 2025

10/10

Staff was very attentive. The hotel was beautiful, serene jungle experience.
Stayed 2 nights in Mar 2025

10/10

The nature that surrounds the hotel is impressive.
Stayed 1 night in Feb 2025

10/10

We love how friendly everyone is and very clean!
Stayed 1 night in Jan 2025

10/10

Bonito hotel
Stayed 4 nights in Dec 2024

10/10

Nice hotel at the lake in the jungle. All was very well arranged and very nice staff. The restaurant is also a big plus.
Stayed 2 nights in Jan 2025

10/10

Well recommend hotel for sure
Stayed 2 nights in Sep 2024

10/10

Overall the experience is amazing. 1) The hotel is very responsive in messaging on hotels.com. 2) They are flexible about the pickup place for airport shuttle. We paid $20 for 3 people. 3) We had breakfast and dinner at the hotel, both were great! 4) We didn't know before hand but there are a few hiking trails and also a bike trail in the hotel area.
Stayed 1 night in Mar 2025

10/10

Great hotel to carry about all the relevant sightseeing planned. Nice and ample rooms. Great nature viewa
Stayed 1 night in Oct 2024

10/10

Beautiful resort. Super friendly staff.
Stayed 2 nights in Jul 2024

10/10

This eco-friendly hotel is located on Lagoon Petenchel and surrounded by beautiful rain forest. It’s about one hour away from Tikal Mayan ruins and about 20 minutes away from Flores island. The staff was very friendly and accommodating. We recommend staying at the Hotel Villa Maya.
Stayed 2 nights in Dec 2024

10/10

Very friendly staff, excellent rooms and service. Options available for vegans for dining at their restaurant. A broader selection of options would be nice
Stayed 1 night in Dec 2024

10/10

Great place to rest and safe, 5 star property.
Stayed 1 night in Dec 2023

10/10

Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Stayed 2 nights in Dec 2023

10/10

Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Stayed 2 nights in Aug 2024

10/10

This is an amazing place to stay with plenty of wildlife all around! Also check out tikal ruins very special place! Would definitely stay here again.
Stayed 1 night in Nov 2023

10/10

Nice property overlooking a lagoon. The rooms were basic, but clean.
Stayed 1 night in Aug 2024

10/10

Excelent secluded hotel with a beautiful lagoon

10/10

Friendly staff. Clean, spacious rooms. Ours had a shower open to the outdoors, which I wasn’t sure I would like, but it was awesome. No bugs! Beds were pretty hard though. Nice restaurant with friendly waitstaff and good food. Nice breakfast buffet! They had hotel umbrellas for is to use when it was raining one day. Will stay again.
Stayed 2 nights in Dec 2024

10/10

The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Stayed 3 nights in Aug 2024

10/10

Everything was amazing
Stayed 2 nights in Mar 2024

10/10

Perfect place to stay in Flores. Just outside the main island yet secluded and remote feel.
Stayed 1 night in Aug 2022

8/10

We totally love this place! Staff is super friendly, check in was super quick and the food was amazing. This area is very secluded and quiet. No TVs in room which helped us connect with each other. The only issue we had is that the blankets smelled like mold but they changed them immediately once we asked. We recommend it!
Stayed 2 nights in Nov 2024