Km 18.3 Carretera a San Andres Peten, Punta Piedra, San Andres, Peten, 3001
What's nearby
Lake Petén Itzá - 3 min walk - 0.3 km
Maya Mall - 25 min drive - 23.0 km
Church of Our Lady of the Remedies - 26 min drive - 23.7 km
Las Guacamayas Biological Station - 26 min drive - 23.7 km
Flores Dock - 27 min drive - 24.1 km
Getting around
Flores (FRS-Mundo Maya Intl.) - 40 min drive
Restaurants
Raices Bar & Grill - 22 min drive
Raices Del Lago - 53 min drive
Ristoranto Terrazzo - 23 min drive
Pollo Campero - 21 min drive
Capitan Tortuga - 22 min drive
About this property
Bolontiku Boutique Hotel, Member of the Cayuga Collection
Upscale hotel near Lake Petén Itzá
Consider a stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection and take advantage of free cooked-to-order breakfast, a poolside bar and a free daily manager's reception. Treat yourself to a massage at Bolontiku Spa, the on-site spa. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks such as:
An outdoor pool with pool umbrellas
A round-trip airport shuttle (surcharge), multilingual staff and a banquet hall
Coworking spaces, a front desk safe and smoke-free property
A porter/bellboy, outdoor furniture and luggage storage
Guest reviews say great things about the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
Egyptian cotton sheets and down duvets
Rainfall showers, free toiletries and hairdryers
43-inch LCD TVs with premium channels
Wardrobes/cupboards, ceiling fans and daily housekeeping
Return airport shuttle (surcharge) from 7 AM to 9 PM at scheduled times and on request
Onsite parking includes off-street options
Food and drink
Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A poolside bar
A restaurant
Free daily manager's reception
Things to do
Ecotours
Full-service spa
Outdoor pool
Sauna
Steam room
Family friendly
Laundry facilities
Outdoor pool
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Coworking space
Outdoors
Dock
Firepit
Garden
In a national park
On a lake
Outdoor entertainment area
Outdoor furniture
Pool umbrellas
Terrace
Full-service spa
3 treatment rooms
Couples treatment rooms
Massage
Outdoor treatment areas
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
1 floor
Banquet hall
Built in 2014
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Egyptian cotton sheets
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Towels provided
Entertainment
43-inch LCD TV with premium channels
Food and drink
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Dryer
Individual decor
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 20 per person (one-way)
Airport shuttle fee per child: USD 20 (one-way), (up to 15 years old)
Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Bolontiku Boutique
Bolontiku Boutique Hotel
Bolontiku Boutique Hotel San Benito
Bolontiku Boutique San Benito
Bolontiku Hotel
Bolontiku Hotel Boutique
Bolontiku Boutique Hotel San Andres
Bolontiku Boutique San Andres
Bolontiku Hotel San res
Frequently asked questions
Does Bolontiku Boutique Hotel, Member of the Cayuga Collection have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Bolontiku Boutique Hotel, Member of the Cayuga Collection?
As of 22 Jul, 2025, prices found for a 1-night stay for 2 adults at Bolontiku Boutique Hotel, Member of the Cayuga Collection on 27 Jul, 2025 start from S$387.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Bolontiku Boutique Hotel, Member of the Cayuga Collection pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Bolontiku Boutique Hotel, Member of the Cayuga Collection?
Check-in start time: 3 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Bolontiku Boutique Hotel, Member of the Cayuga Collection?
Checkout is at 11:00 AM.
Does Bolontiku Boutique Hotel, Member of the Cayuga Collection provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 7 AM-9 PM on request. A fee of USD 20 per person applies.
Where is Bolontiku Boutique Hotel, Member of the Cayuga Collection located?
Situated in San Andres, this hotel is steps from Lake Petén Itzá.
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Bolontiku Boutique Hotel, Member of the Cayuga Collection Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 199 out of 239 reviews
10 - Excellent
199
Rating 8 - Good. 25 out of 239 reviews
8 - Good
25
Rating 6 - Okay. 6 out of 239 reviews
6 - Okay
6
Rating 4 - Poor. 5 out of 239 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 239 reviews
2 - Terrible
4
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10
Excellent guest service and care, delicious food, a lovely room with thoughtful details, and very kind staff.
Daniel
Stayed 3 nights in Jun 2025
10/10
The hotel is truly beautiful! The rooms are great and the service is wonderful. My only complaint is that you are limited to the food options from the hotel, which could be better.
Silvia
Stayed 2 nights in Jun 2025
10/10
everything was top notch, room was very clean, comfortable, excellent view. Staff service was great. place in general provided great experience.
Jonatan
Stayed 2 nights in Feb 2025
10/10
This boutique property is a hidden gem tucked into a tropical forest by the lake. We loved the resort ambiance and enjoyed the restaurant where we dined both nights.
Annie
Stayed 2 nights in Jan 2025
10/10
Beautiful, clean, restful, and attentive staff.
Magda
Stayed 6 nights in Aug 2024
10/10
Gorgeous property: the architecture, rooms, patio restaraunt, pool. Superb staff, always friendly and very helpful.
Gary
Stayed 2 nights in Sep 2024
10/10
I love this place
Gladys
Stayed 2 nights in Aug 2024
10/10
So far no issues
Guillermo
Stayed 1 night in Mar 2025
10/10
Wonderful
Rosanna
Stayed 3 nights in Nov 2024
10/10
Awesome property!
Eric F
Stayed 2 nights in Aug 2024
10/10
Excellent
Jose
Stayed 3 nights in Sep 2024
10/10
A very nice and peaceful experience
Katherine
Stayed 1 night in Aug 2024
10/10
Room and bathroom was amazing!
Susan
Stayed 3 nights in Feb 2023
10/10
Great experience, wonderful organization, fantastic service, beautiful room
Roberto
Stayed 3 nights in Feb 2024
10/10
Amazing spa resort! Very friendly staff. Great food. And even better views!
Alyssa
Stayed 4 nights in Apr 2023
10/10
Getting greeted off the boat with a cold glass of Jamaica (Habiscus) was the first experience. Without even setting foot on this beautiful property. We showed up before our check-in to leave our extra luggage and they attend us regardless. We took off to visit Tikal. In the mean time they took our luggage and placed it in the room for us. Even turned on the AC for us. The restaurant has great food. A mixture of some local dishes and other more western favorites. Peten is a little off the beaten path for me when I visit Guate. But I will be coming here anytime I’m in the area.
Norman
Stayed 1 night in Dec 2024
10/10
This was my third stay here at this wonderful oasis. Managers Javier & Israel made sure I had everything I needed and are very professional & solicitous. Staff personnel including Osman, Kendal, Allen & Wilmer are most gracious with their hospitality. The meals here, especially breakfast, are terrific with fruit and sides generally locally sourced. A wonderful place to escape from the a hectic world, or a long day at Tikal. Be sure to try the kayaks and the newly added little paddle boat - great fun ! Then, take a dip in the wonderful pool. I intend on returning again for another relaxing stay. Five stars award from me. - Tio Bob -
Robert
Stayed 7 nights in Nov 2024
10/10
Excelent
Alexis
Stayed 3 nights in Apr 2024
10/10
The quiet and the staff
Eugene
Stayed 2 nights in Apr 2023
10/10
The details of the property were excellent. The food and service was fantastic. I hope to come back for another visit in the future. Thank you
Nathan
Stayed 2 nights in Jul 2022
4/10
Limited dining, the food was not good
Luis
10/10
Very Remote but the environment is beautiful!! The staff was super kind and accommodating. The only thing I didn’t care for was the boat fee to the resort. The hotel will charge if it’s not within their scheduled pick up and drop off time. $25 person one way. Other than that it’s beautiful.
Maira
Stayed 1 night in Mar 2024
10/10
This hotel is located in the middle of the jungle just across the lake from Flores. The view from my room was amazing. I would recommend booking a guided tour through Tikal, I used the agency through the hotel (guide was Mr. Lopez), he speaks English and Spanish..very knowledgeable. I would recommend visiting the local zoo and Arcas (Animal rehabilitation center) I saw a Puma and Jaguars up close. Overall, it was a great trip and a great hotel.
Lindsay
Stayed 4 nights in Jul 2022
10/10
Ok
Jose Dionisio
Stayed 4 nights in Jul 2023
2/10
I never in my life gave a bad review to anyone
I booked 6 nights at this hotel
travel for 1 month in Guatemala < best country in the world >. so this part of my trip was the relax chill part
hotel was under construction so pool area can't be used
they offer me free massage I arrive to the USA and find out that they billed me for it after they sent me WhatsApp that is free because of the noise and constaction
on top of this
when I was on a tour they called me to let me know they need my room and put me in different room without my OK
all my clean stuff mixed with my dirty things
as of this moment they don't correct my bill after I reach out to them few times and seems to not care of this
won't be surprise to hear of other being over charged
to be honest for the price you pay look at other option
also be aware they charge $25 per person if you use the boat to get into Flores
free time is 7am and 1pm going
and return is 5.30pm
so you can end up paying lots of money if you there for few days. so keep in mind
I had no idea about this
enjoy Guatemala