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"I did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,...

"Excellent location! 3 minutes walk to the Grace Bay beach. Lots of dining options, shopping and groceries. Our room had pool view. It was clean and spacious with in unit laundry and full kitchen. Overall an excellent stay."

"My room had all the things you would need for a week long vacation. It had a washer and dryer, mini fridge, stove, and dishwasher. The customer service isn’t the best and they only supply you with two rolls of toilet paper and tell you you’re on your own for more. The bar at the pool wasn’t open during our stay."