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Windsong on the Reef

4.5 star property
Unwind in paradise where turquoise waters meet white sandy shores. Rejuvenate with poolside cocktails or a relaxing massage.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Windsong on the Reef

Beach/ocean view
Property grounds
2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Coffee/tea maker, paper towels
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
The price is S$1,105
includes taxes & fees
12 Jan - 13 Jan

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Penthouse, 4 Bedrooms, Terrace, Beachfront

Room amenity

Penthouse, 4 Bedrooms, Terrace, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 399 sq m
  • Beach view
  • Sleeps 14
  • 4 King Beds and 3 Queen Sofa Beds

View all photos for Junior Suite, 1 Bedroom, Pool Access, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Bedroom, Pool Access, Beachfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 1 Bedroom, Terrace, Beachfront

Room amenity

Penthouse, 1 Bedroom, Terrace, Beachfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 228 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 3 Bedrooms, Terrace, Beachfront

Room amenity

Penthouse, 3 Bedrooms, Terrace, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 325 sq m
  • Beach view
  • Sleeps 10
  • 3 King Beds and 2 Queen Sofa Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 1 Bedroom, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 74.3 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Terrace, Beachfront

Room amenity

Penthouse, 2 Bedrooms, Terrace, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 251 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, Multiple Bedrooms, Terrace, Beachfront

Room amenity

Penthouse, Multiple Bedrooms, Terrace, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 988 sq m
  • Beach view
  • Sleeps 40
  • 11 King Beds and 7 Queen Sofa Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 149 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Living area

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 61 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 172 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Oceanfront

In-room dining

Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 153 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Studio

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
HDTV
Egyptian cotton bed sheets
Blackout curtains
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow, 3 Bedrooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Bungalow, 3 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 172 sq m
  • Resort view
  • Sleeps 9
  • 2 King Beds, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 2 Bedrooms, Balcony, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Penthouse, 2 Bedrooms, Balcony, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
  • 334 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Penthouse, 1 Bedroom, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Penthouse, 1 Bedroom, Terrace, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
  • 316 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Kitchenette
HDTV
Washer/dryer
Egyptian cotton bed sheets
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Bungalow, 2 Bedrooms, Lanai

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Bungalow, 2 Bedrooms, Lanai

Highlights

Lanai
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 86 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bunk Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 3 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 3 Bedrooms, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 223 sq m
  • Beach view
  • Sleeps 12
  • 3 King Beds and 5 Queen Sofa Beds

View all photos for Bungalow, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Bungalow, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
  • 67 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Studio, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
Dishwasher
  • 55 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Pool Access, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Bedrooms, Pool Access, Beachfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 157 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 4 Bedrooms, Terrace, Oceanfront

Terrace/patio

Penthouse, 4 Bedrooms, Terrace, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
  • 416 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Deluxe Penthouse, 3 Bedrooms, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Penthouse, 3 Bedrooms, Terrace, Oceanfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
  • 360 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Junior Suite, 2 Bedrooms, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite, 2 Bedrooms, Beachfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 157 sq m
  • Beach view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Penthouse, 5 Bedrooms, Terrace, Beachfront

Room amenity

Penthouse, 5 Bedrooms, Terrace, Beachfront

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private rooftop hot tub
Air conditioning
Free cots/infant beds
  • 474 sq m
  • Beach view
  • Sleeps 18
  • 5 King Beds and 3 Queen Sofa Beds

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About the area

Map
Stubbs Rd, Providenciales, Providenciales, TKCA 1ZZ

What's nearby

  • Providenciales Beaches - 8 min walk
  • Pelican Beach - 18 min walk
  • Grace Bay Beach - 7 min drive
  • Turtle Cove Marina - 7 min drive
  • The Regent Village Shopping Mall - 9 min drive

Getting around

  • Providenciales (PLS-Providenciales Intl.) - 10 min drive

Restaurants

  • ‪Arizona - ‬18 min walk
  • ‪Schooner's Restaurant - ‬20 min walk
  • ‪Bobby Dee's - ‬17 min walk
  • ‪Barefoot By the Sea at Beaches - ‬5 min drive
  • ‪The Cricketer's Public House - ‬20 min walk

About this property

Windsong on the Reef

Luxury family-friendly resort near Pelican Beach
Located close to Grace Bay Beach and Turtle Cove Marina, Windsong on the Reef provides free continental breakfast, a beach bar and a poolside bar. With a white sand beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a facial, a body treatment and a body wrap at Windsong Drift Spa, the on-site spa. The on-site international cuisine café, Jojos Cafe, offers breakfast, lunch, dinner and a poolside location. Enjoy the 24-hour gym, as well as activities, such as kayaking, sailing and snorkelling. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
Other perks at this resort include:
  • 2 outdoor pools with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, babysitting (surcharge) and a porter/bellboy
  • 1 meeting room, wedding services and multilingual staff
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 76 individually decorated rooms have thoughtful touches such as premium bedding and air conditioning, as well as amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Designer toiletries and hairdryers
  • Wardrobes/cupboards, a personal chef and childcare services

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dune
  • Jojos Cafe

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Sailing
  • Snorkelling
  • Spa tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 steps to reach entrance
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • Chef service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Paper towels

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Optional extras

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Windsong
Windsong Providenciales
Windsong Resort
Windsong Resort Providenciales
Windsong Reef Hotel Providenciales
Windsong Reef Hotel
Windsong Reef Condo Providenciales
Windsong Reef Condo
Windsong Reef Providenciales
Windsong Reef
Windsong Reef Resort Providenciales
Windsong Reef Resort
Windsong on the Reef Resort
Windsong on the Reef Providenciales
Windsong on the Reef Resort Providenciales

Frequently asked questions

Does Windsong on the Reef have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Windsong on the Reef?

As of 11 Jan,2025, prices found for a 1-night stay for 2 adults at Windsong on the Reef on 12 Jan,2025 start from S$1,105.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Windsong on the Reef pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Windsong on the Reef?

Self-parking is free at this property.

What time is check-in at Windsong on the Reef?

Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Early check-in is available for a fee of USD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Windsong on the Reef?

Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).

Where is Windsong on the Reef located?

Located in Providenciales, this beachfront resort is in a national park and within 2 mi (3 km) of Pelican Beach, Grace Bay Beach and Turtle Cove Marina. The Regent Village Shopping Mall and Long Bay Beach are also within 6 mi (10 km).

Windsong on the Reef Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1002 reviews" "
Rating 8 - Good. 202 out of 1002 reviews" "
Rating 6 - Okay. 58 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 23 out of 1002 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kamen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend recycling. We were upgraded only when there were problems with our initially assigned room
Stayed 7 nights in Jan 2025

10/10 Excellent

Sheetal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach is very close to the ocean which is great. It is very fun for the kids
Stayed 2 nights in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was nothing short of amazing. We had a wonderful time celebrating my birthday. Garey, the resort butler was so attentive and really made it easy to schedule things to ensure our stay was fun filled. He went above and beyond to make sure my birthday trip was fun!
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariano De

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family Vacay for new year’s eve. It was exactly what we needed, quite, relaxation and amazing beach. The only negative was the food quality and service was not outstanding. Staff was very nice and courteous at all times, but simple they need to improve that aspect a little bit more. Regarding food quality, we literally had to leave the premises every day to find something decent for lunch and dinner. Will I go back? For the price that I paid I most definitely not.
Stayed 4 nights in Dec 2024

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
limited transportation to other places.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daydria

Stayed 5 nights in Dec 2024

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Bradley Conrad

Stayed 5 nights in Nov 2024

10/10 Excellent

David Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Loved eating beachfront .
Stayed 7 nights in Dec 2024

10/10 Excellent

Karen A, Glastonbury

Stayed 6 nights in Nov 2024

10/10 Excellent

saroj, monroe township

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient property. Beaches are nice would love to go there again. It’s at comfortable distance from every other restaurants and sight seeing places. Water is very clear to see fishes.
Stayed 4 nights in Dec 2024

10/10 Excellent

Juan J Franco, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Amrita, Hollis

Liked: Cleanliness, staff & service
Not enough dining options or food options Menu very limited and expensive If you have a car, do your own grocery shopping, or use the 4PM $10 shuttle to the grocery store for food. Otherwise, great beachside access
Stayed 3 nights in Dec 2024

10/10 Excellent

Kirti, clifton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property not too big or too small. Staff services very good & accommodation with upgrade very nice. Ms. Alicia for morning breakfast very helpful & caring. Also other staff very caring.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tiffany

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 5 nights in Dec 2024

4/10 Poor

Michal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Angelyn Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt well cared for during my stay. All the staff are so friendly, helpful, and approachable. I really loved that they were able to answer some of my questions by text message.
Stayed 3 nights in Dec 2024

4/10 Poor

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a review of two rooms. The bungalow and the main building. The bungalow gets one star, the main building gets three, so it averages to two stars. First, it's important to note that the bungalow rooms are essentially an entirely different property. It's even listed elsewhere as "the bungalows at Windsong". Unlike the main resort, the bungalows are recessed further back. It's about a four minute walk past the parking lot to get to the beach. The bungalows are also the closest properties to some significant construction going on that looks early enough in that it may be going on through summer 2025 or longer. You hear it. The rooms are very old and reminds me of 1990s timeshares. It might be a decent value for being within walking distance of Grace Bay, but don't look at the photos online and think that is what you're going to get. We decided to switch rooms to the main property. The upgrade was an extra $300...per night. That puts the overall price in range of the proper five star properties nearby. Had I known, I would have booked one of those instead. The rooms are certainly an upgrade, but for $900 a night for a one bedroom, I was absolutely shocked that the TVs were 15 years old. How did I know it was 15 years old? When was the last time you saw a TV with an embedded DVD player? When was the last time you even saw a DVD player? Because the TVs were so old, it could only get broadcast television. No cable. No on demand. No apps. Poor value. Don't recommend.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean front. Drinks very good
Stayed 3 nights in Nov 2024

8/10 Good

Leisha, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property several times, like the location, beach and overall clean property.
Stayed 4 nights in Dec 2024

10/10 Excellent

samuel clarkson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, which is my number one priority. We had an ocean front room that had a gorgeous view. Prices are high, but they are everywhere on the island even in the grocery stores. We had one minor incident with a waitress that was quite unpleasant. There are only two restaurants on site and one is closed when it rains or is windy. There are many good dining options in the area if you rent a car or call a taxi. Taxi charge by the person even when it’s only one family. We were told by the hotel that the ride to and from the airport should be $12 a person. When we arrived, the taxi, unrelated to the hotel, scammed us by charging $25 a person. When you check out make sure to review all the charges. We were charged for a bottle of wine that we had not consumed but they quickly removed it from the bill when I pointed it out.
Stayed 7 nights in Dec 2024

10/10 Excellent

Christopher, Ardmore

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens and property. Paradise
Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I recommend this hotel if you don't want to explore downtown, don't care about eating at restaurants, and just want to be at the beach or pool. The hotel is NOT in a prime location. It's either a taxi $8 one way per person to downtown or a 45 minute walk one way along the beach. The best part about this hotel is that the beach is small and feels private, and most importantly -- you are literally at a reef with so many beautiful fish to see. Otherwise, the staff at the hotel were either friendly or unfriendly/rude. I don't think they meant to be rude but they came across as such. Especially the staff in charge of the beach and water activities. I asked for towels and was told "Wait" and later when I asked for a paddleboard, the staff waved his hand in the direction of the sign up book. It was my first time, so I didn't know how renting items worked or how towels worked and the interactions were so awkward, it made me feel like I was a nuisance instead of a guest. I also asked the front desk if they had an ice pack because of a foot injury and the staff responded with "No." They didn't offer any other solution and I was surprised there wasn't any type of first aid kit. Aside from this, some of the staff were beyond kind and nice to speak with. Especially the breakfast waiter in the morning was very kind and fun to talk to. In conclusion, I would not go back to this resort due to the unfriendly manner of the staff and distance from town.
Stayed 3 nights in Nov 2024