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St Falls

3.0 star property
Slopeside family fun near Falls Express

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Body treatments, body wraps, body scrubs, facials
Exterior
Interior
Property grounds
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Hot tub
  • Parking available
  • Bar
  • Gym

Room options

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About the area

Map
17 Bogong High Plains Road, Falls Creek, VIC, 3699

What's nearby

  • Falls Creek Country Club - 1 min walk - 0.0 km
  • Falls Express - 1 min walk - 0.0 km
  • Falls Creek Museum - 2 min walk - 0.2 km
  • Falls Creek Alpine Resort - 10 min walk - 0.9 km
  • Rocky Valley Lake - 3 min drive - 2.7 km

Restaurants

  • ‪Cloud 9 - ‬9 min drive
  • ‪Blue Brumby - ‬6 min drive
  • ‪The Frying Pan Hotel - ‬13 min walk
  • ‪The Last Hoot Cafe & Bar - ‬2 min walk
  • ‪Dicky Knees - ‬7 min drive

About this property

St Falls

Family-friendly hotel near Falls Creek Country Club
Located close to Falls Express and Rocky Valley Lake, St Falls provides a corner/local shop, a terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, ski passes and ski equipment hire. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a massage or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
  • Concierge services, luggage storage and a front desk safe
Room features
All guest rooms at St Falls have comforts, such as private outdoor hot tubs and furnished balconies, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with satellite channels and DVD players
  • Wardrobes/cupboards, separate dining areas and kitchens

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (AUD 150 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AUD 28 for adults and AUD 15 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bazaar Marketplace
  • Stingray Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Babysitting
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Separate in-room dining area
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 6 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Refrigerator
  • Room service
  • Separate dining area

More

  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 100.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The host will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
7 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately AUD 28 for adults and from AUD 15 for children
  • Airport shuttle fee: AUD 550.00 per vehicle (return)
  • Valet parking fee: AUD 150 per night
  • Late check-out fee: AUD 100.00 (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property is professionally cleaned

We should mention

Pool access available from 9 AM to 9 AM
Only registered guests are allowed in the guestrooms

Property is also known as

Falls Creek QT
QT Aparthotel
QT Aparthotel Falls Creek
QT Falls Creek
Quay West Resort & Spa Falls Creek Hotel Falls Creek
QT Falls Creek Aparthotel
St Falls Hotel
QT Falls Creek
St Falls Falls Creek
St Falls Hotel Falls Creek

Frequently asked questions

Does St Falls have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 9 AM to 9 AM.

Is St Falls pet-friendly?

No, pets are not allowed at this property.

How much is parking at St Falls?

Self-parking is free at this property.

What time is check-in at St Falls?

Check-in start time: 4 PM; check-in end time: 9 PM.

What time is check-out at St Falls?

Checkout is at 10 AM. Late checkout is available for AUD 100.00 (subject to availability).

Does St Falls provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AUD 550.00 per vehicle applies.

Where is St Falls located?

Located in the mountains, this ski-in/ski-out hotel in Falls Creek is within a 5-minute walk of Falls Creek Country Club and Falls Express, and close to winter sports, such as cross-country skiing and snow tubing. Rocky Valley Lake and Mt Beauty Visitor Information Centre are also within 20 mi (32 km).

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St Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 130 out of 206 reviews
Rating 8 - Good. 52 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 8 out of 206 reviews
Rating 2 - Terrible. 3 out of 206 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10

Property is run down and unclean. We were booked for 4 nights and left after 2. It was booked to celebrate a special moment and was terribly disappointing. Would not stay again. Would not recommend. The only positive part of the resort was the staff. They were more then amazing.
Stayed 4 nights in Jun 2021

10/10

Well located apartment at the ski field. Comfortable and warm. Could hear the music from the bar outside in the next building, but it was turned down by a reasonable hour. Friendly staff.
Stayed 1 night in Jun 2021

8/10

Overall stay was very pleasing.It would be nice if more info about which onsite services which are available seasonally i.e 24 hr reception etc.
Stayed 1 night in Apr 2021

8/10

Stayed 1 night in Apr 2021

6/10

Stayed 4 nights in Feb 2021

10/10

Excellent location and service. Friendly and professional checkin
Stayed 2 nights in Feb 2021

4/10

Not a great place in summer. No restaurant open the night we arrived, only a small grocery store which closes at 5pm. If we had arrived after that time there would be nothing to eat and it’s too far back down the mountain to anywhere else. The whole village pretty much closes down for repairs over summer. Saw lots of tradies. No entertainment, shops or reasonable restaurants open.
Stayed 2 nights in Feb 2021

8/10

Good location with amazing views. Both receptionist and housekeeper are very helpful. We did enjoy our trip. Thanks guys!
Stayed 3 nights in Dec 2020

10/10

Great place for a holiday
Stayed 2 nights in Dec 2020

6/10

Stayed 2 nights in Dec 2020

10/10

Stayed 1 night in Nov 2020

8/10

Stayed 1 night in Oct 2020

10/10

Stayed 1 night in Mar 2020

8/10

Great position and very comfortable. Great communication - they rang me to confirm checkin as I hadn’t yet rung them. My only gripe was the minibar had a half drunk bottle of Diet Coke when I arrived so I hope I don’t get charged for it. Thanks for a very comfortable stay
Stayed 1 night in Feb 2020

8/10

Was upset the pool, gym and sauna was unavailable. Room was clean, very comfortable and has everything you'd need.
Stayed 1 night in Feb 2020

8/10

Lovely spot, great view. Room not as high end for what was paid.
Stayed 1 night in Nov 2019

10/10

Stayed 2 nights in Sep 2019

8/10

Great apartment, friendly efficient reception, spa on the balcony was awesome on a cold foggy night. Unfortunately dining options were limited. The hotel's restaurant was closed and no in house bar available except for a well stocked mini bar. I understand that this is off off season as we live in a resort also however I feel this information should have been included in the booking process which stated 2 restaurants. We did have a very nice dinner at The Frying Pan but had to drive to the restaurant.
Stayed 1 night in May 2019

8/10

Stayed 1 night in May 2019

8/10

The location of this hotel is superb. The view from the room was amazing, and in winter season you are as close as possible to the main lift. Once the hotel is in full swing in winter season I’m sure it will be warmer, but our room was very cold when we arrived, and the floor heating was not working. Despite being 3 degrees outside, the room heating had not been turned on prior to our stay, so it took several hours ( overnight) for the room temperature to come up to a comfortable level. There were a few other maintenance issues that the manager assured us would be resolved before ski season starts. The manager was very pleasant and helpful and did bring us blankets when we requested them. A comfortable room for two, but the sofa bed was old, thin and uncomfortable for our daughter, and not made up properly. (It was unclear if the sheets were clean or previously slept on.). We still had a great stay, but it was not up to the standard we had expected from previous reviews. I hope these issues can be fixed up, because the location is absolutely superb and the manager was lovely.
Stayed 2 nights in May 2019

8/10

The hotel and location were fantastic, the spa on the balcony and its view was spectacular. However the rooms bathroom was slightly run down and needs a little attention. The iron and iron board need to be replaced. Overall it was a pleasant stay.
Stayed 3 nights in Apr 2019

10/10

Stayed 2 nights in Apr 2019

8/10

The apartment was great - spacious with a great view. But with 2 of us there the tea/coffee amenities weren’t very generous. There were only 2 ‘normal’ tea bags (sorry but earl grey and peppermint don’t count as normal to me!) and no milk. We called to ask for milk (just UHT was all we needed) and they were quick to bring it but just one cup of tea in an apartment with a full kitchen seems a little stingy to me.
Stayed 1 night in Apr 2019

10/10

Stayed 1 night in Apr 2019

10/10

Stayed 3 nights in Feb 2019