Ennerdale Bridge Private Home Rentals

"I received a call 24 hours before our arrival (on New Years Eve),telling me the booking cancelled due to 'gas issues' in the apartment. I was told they would arrange for Expedia to search for alternative accomodation. I was ,however,scepital about this and proceeded to try and find accomodation myself,without success at such short notice. I then received another call after approx 1 hour,telling me now sorted but may be put in one of the hotel rooms rather than the apartment. . On arrival,the...

"We arrived at the property to see it hadnt been cleaned from the previous occupants. We were told no cleaner available so we had no choice but to make the long drive back home. Still waiting for our money back. "