Hotel Indigo El Paso Downtown, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness centre, near Paso del Norte International Bridge

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo El Paso Downtown, an IHG Hotel

Outdoor pool, open 8:00 AM to 10:00 PM, free pool cabanas
Property amenity
Property amenity
Exterior
Room amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
The price is S$182
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
TV
2 bedrooms
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
TV
Hairdryer
Private bathroom
Coffee/tea maker
Satellite channels
Iron/ironing board
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
325 N. Kansas Street, El Paso, TX, 79901

What's nearby

  • Plaza Theater - 5 min walk
  • University of Texas at El Paso - 2 min drive
  • Paso del Norte International Bridge - 3 min drive
  • Don Haskins Center - 3 min drive
  • Sun Bowl Stadium - 4 min drive

Getting around

  • El Paso Union Depot - 17 min walk
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • Mamacitas Cafe and Cantina
  • ‪Coffee Box - ‬4 min walk
  • ‪Chiquita's Bar - ‬3 min walk
  • ‪Briar Patch - ‬3 min walk
  • ‪Rockstar Burger Bar - ‬3 min walk

About this property

Hotel Indigo El Paso Downtown, an IHG Hotel

Hotel near Paso del Norte International Bridge
You can look forward to a terrace, a library and dry cleaning/laundry services at Hotel Indigo El Paso Downtown, an IHG Hotel. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • An outdoor pool with free cabanas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a lift
  • A banquet hall, a vending machine and 1 meeting room
  • A porter/bellboy, concierge services and smoke-free property
  • Guest reviews speak highly of the helpful staff, first-rate property condition and location
Room features
All 119 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • TVs with satellite channels
  • Cots/infant beds, coffee/tea makers and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 21 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Free pool cabanas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for USD 25.0 per stay

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 0 to 18 per person
  • Valet parking fee: USD 21 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo El Paso Downtown
Indigo El Paso Downtown
Indigo Paso Downtown, An Ihg
Hotel Indigo El Paso Downtown
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel
Hotel Indigo El Paso Downtown, an IHG Hotel El Paso
Hotel Indigo El Paso Downtown, an IHG Hotel Hotel El Paso

Frequently asked questions

Does Hotel Indigo El Paso Downtown, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Indigo El Paso Downtown, an IHG Hotel?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Indigo El Paso Downtown, an IHG Hotel on 26 Dec,2024 start from S$181.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Indigo El Paso Downtown, an IHG Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Indigo El Paso Downtown, an IHG Hotel?

Valet parking is available for USD 21 per day.

What time is check-in at Hotel Indigo El Paso Downtown, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Indigo El Paso Downtown, an IHG Hotel?

Checkout is at 11 AM.

Where is Hotel Indigo El Paso Downtown, an IHG Hotel located?

Located in Downtown El Paso, this hotel is within 1 mi (2 km) of Plaza Theater and Paso del Norte International Bridge. El Paso Symphony Orchestra and Judson F. Williams Convention Center are also within 10 minutes. El Paso Union Depot is 17 minutes by foot.

Hotel Indigo El Paso Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 611 out of 1009 reviews" "
Rating 8 - Good. 183 out of 1009 reviews" "
Rating 6 - Okay. 74 out of 1009 reviews" "
Rating 4 - Poor. 58 out of 1009 reviews" "
Rating 2 - Terrible. 83 out of 1009 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher, san antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
If you want to be treated like royalty stay here. The concierge, Dave H, made our reception very special. After arriving late, we had dinner at Mamacita’s and were pleasantly surprised with the quality of the dinner. Would give 5 stars but hot water was lukewarm in bath. Maintenance tried to figure it out at 10:30 pm and we were offered another room but we were ready to crash and going to hit the road early. William at the front desk tried to accommodate us but the plumbing is out of his control. We will always stay here when passing through El Paso.
Stayed 1 night in Dec 2024

8/10 Good

Mario, any city

Staff was great valet is mandatory
Stayed 3 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 1 night in Nov 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Glory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect 👌
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views
Stayed 1 night in Nov 2024

8/10 Good

Corinne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is one of my favs in the area. Friendly staff. Great bar area. Only issue was cold shower. Never happened before so it was probably a one off.
Stayed 3 nights in Dec 2024

4/10 Poor

Christopher

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Fire alarm went off at midnight, no explanation. Had to spend an hour in the cold and elevators were out and had to walk 9 flights up the stairs for a day including that night. Super inconvenient. Hotel never brought towels when asked. Bar tender was super rude at hotel bar and never spoke to us. Waitress even tried charging a drink the next night when we went to the restaurant. Super bummer, used to always stay here over the last years and it looks like the plaza will be where we stay during the holidays now.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to night life and restaurants
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Vaioalisi

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design. Dog friendly and the food was delicious
Stayed 1 night in Nov 2024

10/10 Excellent

Betsabee, Commerce City

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

David, Glendale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Angelica

Stayed 2 nights in Oct 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pizza at the bar/restaurant on 5th floor was delicious! Room was great. Staff was always accommodating and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

.
Stayed 1 night in Oct 2024

10/10 Excellent

Ada, EL PASO

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Oct 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Oct 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024