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"It was pretty good stay overall. Excellent staff and property."

"The hotel Manager Juan is extremely knowledgeable, curtious, and cares about the guest experience. The hotel staff is well trained, the rooms are spacious , and the view is outstanding. The breakfast is excellent, especially when comparing it to the competition. Its a pleasure to stay here. "

"Los Lagos is an incredibly beautiful property!"

"Beautiful property and location! The food at the restaurant was delicious and they had a great happy hour! Staff was wonderful! "

"The hospitality was over the TOP. The Property is a must visit, the most relaxed I have been at a hotel in a long time. I would add lighting to the steem room/Sauna. Thanks for a great stay"

"Enjoyed this property and staff was so nice and accommodating. I had emailed them through Expedia app letting them know we were severely delayed bc of our flight. When I arrived at midnight, they had my paperwork and keys laid out for me ( since no one was at desk). That was so helpful because I just needed to crash. Free breakfast was good and tasty. It's not a lush place, but definitely a good value for your money. Would definitely stay here again."

"This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend! "

"We went to celebrate our 30th anniversary and we had an incredibly good time. The service at the restaurant was very nice and the cleaning service was perfect (Selena was very helpful, great job). We recommend this wonderful place."

"Value , in town"