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Volcano Lodge Hotel & Thermal Experience

4.0 star property
Family-friendly lodge with 4 outdoor pools and free breakfast

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Photo gallery for Volcano Lodge Hotel & Thermal Experience

Terrace/patio
Hot springs
Games room
4 outdoor pools, pool umbrellas, pool loungers
Aerial view
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is S$316
includes taxes & fees
20 Feb - 21 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Double Room, 1 King Bed

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 54 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (Thermal)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite

Highlights

Patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 54 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Thermal)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed (Thermal)

Highlights

Patio
Private pool
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 King Bed

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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9.6 out of 10, Exceptional, (1005)
The price is S$500
includes taxes & fees
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About the area

Map
7 Km West From La Fortuna, La Fortuna, Alajuela, 50-4417

What's nearby

  • Los Lagos Hot Springs - 15 min walk
  • Baldi Hot Springs - 2 min drive
  • Ecotermales Fortuna - 4 min drive
  • Tabacon Hot Springs - 5 min drive
  • La Fortuna Waterfall - 13 min drive

Getting around

  • San JosĂ© (SJO-Juan SantamarĂ­a Intl.) - 131 min drive

Restaurants

  • â€ȘVirgita Ristorante - ‬2 min drive
  • â€ȘGinger Sushi - ‬10 min drive
  • â€ȘLa Saca Restaurant - ‬18 min walk
  • â€ȘAgua Ardiente Pool Bar - ‬5 min drive
  • â€ȘRestaurante Ti-Cain - ‬12 min walk

About this property

Volcano Lodge Hotel & Thermal Experience

Upscale family-friendly lodge near Ecotermales Fortuna
Located close to Ecoglide Arenal Park and Tabacon Hot Springs, Volcano Lodge Hotel & Thermal Experience provides free full breakfast, a swim-up bar and a poolside bar. For some rest and relaxation, visit the 2 hot springs or the sauna. The on-site restaurant, Restaurante Sura, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also find perks such as:
  • 4 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and an electric car charging station
  • A 24-hour front desk, luggage storage and a billiards/pool table
  • Guest reviews speak highly of the dining options, breakfast and pool
Room features
All 66 rooms feature comforts such as free international calls and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch LCD TVs with digital channels
  • Patios, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Arenal Lobby Bar
  • Restaurante Sura

Things to do

  • 2 hot springs
  • 4 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 10:00 AM - 10:00 PM
  • Hot springs water temperature - 40 ÂșC
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Hot springs access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Volcano Lodge & Springs
Volcano Lodge & Springs Fortuna
Volcano Springs
Volcano Springs Fortuna
Volcano Lodge Springs La Fortuna
Volcano Lodge Hotel Thermal Experience La Fortuna
Volcano Springs La Fortuna
Volcano Lodge Hotel Thermal Experience
Volcano Thermal Experience La Fortuna
Volcano Thermal Experience
Volcano & Thermal Experience
Volcano Lodge Hotel & Thermal Experience Lodge
Volcano Lodge Hotel & Thermal Experience La Fortuna
Volcano Lodge Hotel & Thermal Experience Lodge La Fortuna

Frequently asked questions

Does Volcano Lodge Hotel & Thermal Experience have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

How much does it cost to stay at Volcano Lodge Hotel & Thermal Experience?

As of 7 Feb,2025, prices found for a 1-night stay for 2 adults at Volcano Lodge Hotel & Thermal Experience on 20 Feb,2025 start from S$315.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Volcano Lodge Hotel & Thermal Experience pet-friendly?

No, pets are not allowed at this property.

How much is parking at Volcano Lodge Hotel & Thermal Experience?

Self-parking is free at this property.

What time is check-in at Volcano Lodge Hotel & Thermal Experience?

Check-in start time: 3:00 PM; check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Volcano Lodge Hotel & Thermal Experience?

Checkout is at noon.

Does Volcano Lodge Hotel & Thermal Experience provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Volcano Lodge Hotel & Thermal Experience located?

This family-friendly La Fortuna lodge is located in the mountains, within 3 mi (5 km) of Ecotermales Fortuna, Ecoglide Arenal Park and Tabacon Hot Springs. Arenal Volcano National Park and Arenal Adventure World are also within 6 mi (10 km).

Volcano Lodge Hotel & Thermal Experience Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ruslana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful lots of pools
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Wonder stay the hot springs onsite was wonderful a lot of places in the area don’t have onsite hot springs. We spent 3 nights there and enjoyed the stay quite a bit.
Stayed 1 night in Jan 2025

6/10 Okay

john

Car got tampered with on grounds. I had to leave two days early and did not want to work with me to give me any kind of refund. Probably would not stay again.
Stayed 6 nights in Jan 2025

8/10 Good

Karin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area was nice. Rain and clouds did not allow the view of the volcano. Main street a little bit noisy in the early morning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Dominic

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was great. Hot spring area was clean and comfortable.
Stayed 3 nights in Jan 2025

6/10 Okay

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent service! Excellent breakfast. Very close to most activities.
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier, Alajuela

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jan 2025

10/10 Excellent

Heinrich

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to relax
Stayed 3 nights in Jan 2025

10/10 Excellent

JITENDRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was neat and clean, well planned and managed, the people were very helpful and friendly. The service was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

DANIEL, DORAL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hotel Vibe... those views!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 8 nights, 7 days and used this as our "home base" while we explored La Fortuna. We did 4 excursions and 3 rest days. This was the perfect place to come back to after a day of adventure, and the perfect place to relax on our rest days. The staff was lovely and very helpful, especially those in Sura Restaurant. We ate dinner at Sura each night and the food was delicious and beautifully presented. You can tell that they value service and quality. The landscaping on the property is beautiful, and well maintained. The thermal pools were wonderful for soaking after a long hike or adventure. I wiuld highly recommend Volcano Lodge.
Stayed 8 nights in Jan 2025

10/10 Excellent

Gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet convenient good food
Stayed 3 nights in Jan 2025

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks better inside than from Outside
Stayed 2 nights in Jan 2025

10/10 Excellent

Jean, Seattle

Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities
Old rooms especially for the price. Testraunt below average for dinner (ok for breakfast)
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique hotel. Very nice. Good food The thermal spas were excellent Friendly staff and nice room
Stayed 2 nights in Jan 2025

10/10 Excellent

Baimin, Markham

Stayed 1 night in Jan 2025

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great
 awesome location close to everything. Resort was so clean even the pools and floors
 the food was amazing at the restaraunt and pool bar server was great. Front desk was very helpful
Stayed 3 nights in Jan 2025

10/10 Excellent

roberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff was excellent. My only regret is that I never found out that there was an outdoor gym. It was on the map. It would’ve been helpful to get an orientation around the grounds. We were told about the thermal springs and the pool and the restaurant. Had no idea there was an outdoor gym.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jean Yves

Stayed 3 nights in Jan 2025

6/10 Okay

Shankar

Travelled with family
Liked: Cleanliness, staff & service
The staff in this property were very friendly and very nice. And the restaurant was excellent. as where the thermal pools and the swimming pool.. overall the property is good. However, we found the room to be really small and very dated. And the bathroom to be very ordinary. also for the first time, we had a very strange experience where we were told, and there was a sign inside the bathroom that said this, that we should not put the toilet paper into the toilet but into the dustbin next to the toilet. That was really odd
Apart from that, we had a really nice time at the hotel.
Stayed 3 nights in Dec 2024

4/10 Poor

ALYNA N., Glenwood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is too old. The room is too small. Bathroom is old and dirty. Smell. We stayed 4 nights and after 2nd day no one came to cleaning our room or gave us new towels. It's not worth the money. Do not stay here. 2** rated
Stayed 3 nights in Dec 2024

4/10 Poor

Muhammad

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all.
Stayed 1 night in Dec 2024

6/10 Okay

Sajag, Chesterton

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Hot Springs were absolutely incredible. Way better than a lot of the other hotels in the area. For that alone, it’s definitely worth it and would recommend. Main reason for the three star over a four star is that there was no hot water, it lasted less than a few minutes for a shower. I have never stayed at a hotel that runs out of hot water in just a few minutes. Luckily it’s Costa Rica so the cold water is not that bad, but nevertheless not super acceptable. Additionally, the room was super dated and the bathroom did not have any ventilation just windows. AC did not get very cold either.
Stayed 2 nights in Dec 2024