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"Many good thing as about this hotel. The staff are the best from anywhere we have stayed in southeast asia. Specially Flower and Jasmine. There were plenty of sitting areas. The pool looked good but it waa too cold to use. We arrived late and the kitchen waa closed but the cook offered to make pizza for us. The grab was very cheap to old town. The food was good and inexpensive. roomsspacioua and "

"부모님과 같이 가기 좋습니다 조식에 아주 만족하셨어요 직원분들도 아주 친절하십니다"

"Our room was spotless and done everyday. The whole hotel was clean and well maintained. All of the staff was amazing. The breakfast in the restaurant was one of the best we’ve ever had and we appreciated being able to have guests (our kids) join us. The restaurant staff - from servers to the chef’s all did a great job. I wish I had individual names to give. And the reception staff - Giang, Nam, Dat, and the others were always friendly and helpful. Next time we Come to Hanoi (to visit our kids) we will definitely choose Elegant Suites Westland. "

"Great experience "

"The people, the kindness and hospitality. Very clean."

"This cute little hotel in West Lake is perfect for the weary traveller looking for a little peace away from the Hanoi bustle. Located not far from the lake and within easy walking distance of banks and restaurants, it’s a perfect place to get your bearings upon arrival in Hanoi. Great friendly staff, clean hotel with a great breakfast."

"Breakfast "

"Home made breakfast in the morning, staff was extra lovely and he room was spotless. Would recommend this hotel. "

"Staff great. Spring rolls at restaurant were fab. "