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"A very nice hotel just next to the famous Nusamai bridge. My only small issue was the our room was quite noisy at night due to big vents on the upper roof. However there was a nice touch for all guests of free wine and curry every night in the lounge."

"Hotel workers, everybody was very nice and kind."

"good"

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"Excellent choice"

"Close to the Kushiro Washo market. The free breakfast was good and generous; the free lemon water was very refreshing. Staff very helpful."

"It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent."

"Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast"

"This property is idealy located if the transportation from the AirPort is Important - it is door to door. The staff were very helpful and room was very clean. Not speaking Japanese made it difficult for me at times. For example there are 3 options for breakfast which staff might have explained to me but i did not understand. It did not matter as normally i like to eat outside hotel but the full breakfast on the last night was very good. "