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Very good service and food is really amazing

Joetsu is such a beautiful city very rarely visited by foreigners. Go take a walk around the Takada Castle grounds and see all the variety of Giant Lotus flowers. See the amazing art at the museums. Also learn about Samurai history with Kenshin Uesugi!

Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge

This hotel is fairly old-fashioned, but that’s what makes it unique. Despite the fairly decent condition of the room and the smell of smoke, it was alright. The con is we have to walk uphill to the bus terminal.

Very nice staff!! They are very helpful!

Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though.

Excellent facility, even more excellent staff!

This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend

Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a