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"Our room was spacious, although the bathroom was a little small. The hotel is located within easy walking distance to the canal and restaurants. We enjoyed our brief stay."

"Entrance building and dining room are part of an old inn building with interesting traditional architecture. Spacious comfortable room for three. Nice soaking tub/shower with lovely toiletries. Super comfy beds but pillows had one really hard side with a loofa like texture under the pillowcase. We got rooms on the first and second floors. Beautiful ceiling to floor windows. BUT Had to keep the blinds closed all the time unless we were ok with having people see in from the neighboring apartment building. Sunny but view was also of the back of the entrance building and some random plants in an unused courtyard. Onsen on fourth/top floor. Nice amenities. Relaxing waters. Sign says the windows with view of Otaru have a one way viewing film so people can’t see in. However one could see the inside ceiling and tops of the walls from the ground outside. Breakfast buffet was delicious and good variety given the size of the hotel. Japanese and western cuisine. Even got to try venison. Short walk to shopping and restaurants but very hilly. Would return but ask for room on upper floors with better views. "

"Rooms are clean and very comfortable. Check-in was seamless"

"Functional room set-up, nice onsen, and a great breakfast buffet. The only thing they're missing is a luggage stand."

"EXPERIENCE EXCELLENT"

"Comfortable stay for family of three. Staff are very nice and hotel was clean. I like the location as well, very close to the Canal and shops. "

"Hotel was clean and convenient "

"Great view of the canal. Conveniently located with access to many food options within walking distance."

"Had an amazing stay! Loved our relaxing time there and the city was beautiful. Went on a lovely hike. Hug and Momo were so sweet and such a great treat! The hosts were so welcoming and also had great recommendations for our trip going forward! Would love to stay again! "