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"It was worth the effort to get here as we could have easily based ourselves in Yonago. The hotel is lovely and the view from our ocean view room was spectacular. The ocean is very clean to swim in. Breakfast was excellent and we dined in the restaurant one evening which was a hilarious experience for us navigating the menu with Google translate and the online ordering system. The menu was diverse and the food good. We look forward to returning."

"The room lacks a closet, and the clothes hangers are positioned awkwardly, making it easy for them to snag on clothing. The air conditioner remote control lacks English labels, which can make it challenging for non-Japanese speakers to operate. The towels provided are quite small; offering larger towels or providing more would be a welcome improvement. A laundry facility is available on the second floor, which is convenient. However, the dryer is underpowered, so drying clothes requires splitting loads and additional time, costing around 800 yen altogether. The laundry machines require detergent, but the hotel does not sell any. This could be inconvenient for guests, especially considering that Tokyo laundromats often include detergent automatically. The room also lacks napkins, which can be inconvenient as the provided toilet paper is unsuitable as a substitute. During breakfast, the bread supply often runs low before 8 a.m., leaving guests to wait or do without, as no additional bread is brought out after this time. 部屋にはクローゼットがなく、ハンガーが不便な位置に設置されているため、衣類が引っかかりやすいです。 エアコンのリモコンには英語のラベルがないため、日本語が分からない方には操作が難しいかもしれません。 タオルはかなり小さいため、もう少し大きなタオルや多めのタオルを提供してもらえるとありがたいです。 2階にはランドリー設備があり便利ですが、乾燥機のパワーが弱いため、衣類を小分けにして追加の乾燥時間が必要で、合計で約800円かかります。 ランドリーマシンには洗剤が必要ですが、ホテルでは販売していないため不便に感じるかもしれません。特に東京のランドリーでは自動で洗剤が追加される場合が多いので、その点がやや不便です。 部屋にはティッシュが置かれておらず、トイレットペーパーは代用に適していないため少し不便です。 朝食の際、パンの量が8時前に少なくなりがちで、追加のパンは提供されないため、ゲストは待つか、パンを諦める必要があります。"

"Very pleasant hotel and good location."

"It was very close to the train station and my restaurants. There was onsite parking for a small fee, which was great as we had hired a car and felt the car was very safe. The breakfast was sensational and included in the price of the room. We were very impressed. "

"I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind. "

"This was our second stay at a Toyoko property in Japan. Rooms were super clean, great amenities from laundry machines to baggage storage and just a short walk to the train station. The best part was the wonderful Japanese breakfast! Lots of variety and very yummy food to fuel up for a day of sightseeing in Matsue. A very comfortable stay."