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Matsue New Urban Hotel

3.5 star property
Unwind with a cup of coffee while taking in local art and history steps away from your hotel.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Matsue New Urban Hotel

Exterior
In-room safe, desk, laptop workspace, soundproofing
Exterior
Public bath
In-room safe, desk, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is S$70
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 43 of 43 rooms

View all photos for Deluxe Twin Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room Viewbath - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Viewbath - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Room - Main Building (6 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 3 Single Futons

View all photos for Japanese-Style Room - Main Building (4.5 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Free extra futon mattress
Bidet
Private bathroom
Hairdryer
  • City view
  • Sleeps 4
  • 2 Single Futons

View all photos for Triple Room - Non-smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Triple Room - Non-smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Studio Twin - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Studio Twin - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Bidet
Private bathroom
Hairdryer
  • Lake view
  • Sleeps 2
  • 1 Single Bed

View all photos for Semi Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Run of the House - Non-Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Non-Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Semi Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Semi Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Japanese-Style Room - Main Building (6 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Superior Japanese-Style Room - Main Building (6 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 3 Single Beds

View all photos for Superior Japanese-Style Room - Main Building (4.5 tatami mat)

In-room safe, desk, laptop workspace, soundproofing

Superior Japanese-Style Room - Main Building (4.5 tatami mat)

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Run of the House - Smoking

In-room safe, desk, laptop workspace, soundproofing

Run of the House - Smoking

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 2 Single Futons OR 1 Single Bed

View all photos for Deluxe Double Room Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room - Non-Smoking - Renewed Main Building

In-room safe, desk, laptop workspace, soundproofing

Twin Room - Non-Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Double Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room Lakeview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room Lakeview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Non -Smoking - Renewed Main Building

In-room safe, desk, laptop workspace, soundproofing

Double Room - Non -Smoking - Renewed Main Building

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room  Cityview - Non-Smoking - Annex

In-room safe, desk, laptop workspace, soundproofing

Double Room  Cityview - Non-Smoking - Annex

Highlights

Soundproofed
Air conditioning
Fridge
TV
Bidet
Private bathroom
Hairdryer
Satellite channels
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Building Twin Room Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Building Twin Room Lake View

  • Sleeps 2
  • 2 Double Beds

View all photos for Annex Premium, Japanese-Western Mixed With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Premium, Japanese-Western Mixed With Bath, City View

  • Sleeps 5
  • 2 Double Beds

View all photos for Japanese-Style Superior Room

In-room safe, desk, laptop workspace, soundproofing

Japanese-Style Superior Room

  • Sleeps 3
  • 3 Single Beds

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room with Private External Bathroom

In-room safe, desk, laptop workspace, soundproofing

Twin Room with Private External Bathroom

  • Sleeps 4
  • 2 Single Beds

Japanese-Style Superior Room

  • Sleeps 2
  • 2 Single Beds

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Annex Standard, Semi-Double With Bath

In-room safe, desk, laptop workspace, soundproofing

Annex Standard, Semi-Double With Bath

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Single, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Single, Lake View

  • Sleeps 2
  • 2 Single Beds

View all photos for Annex Regular, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Regular, Twin, City View

  • Sleeps 2
  • 2 Single Beds

Annex Standard City View Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room With Lake View

  • Sleeps 2
  • 1 Double Bed

Twin Room With Lake View

  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room With City View

In-room safe, desk, laptop workspace, soundproofing

Twin Room With City View

  • Sleeps 1
  • 2 Single Beds

Annex Standard, Semi-Double, Lake View

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Superior, Double, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Superior, Double, City View

  • Sleeps 2
  • 1 Double Bed

View all photos for Annex Deluxe, Twin, City View

In-room safe, desk, laptop workspace, soundproofing

Annex Deluxe, Twin, City View

  • Sleeps 4
  • 2 Double Beds

View all photos for Annex Superior, Double, Lake View

In-room safe, desk, laptop workspace, soundproofing

Annex Superior, Double, Lake View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • Sleeps 1
  • 1 Double Bed

Twin Room-Non-Smoking-Main Building

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Semi-Double Room

In-room safe, desk, laptop workspace, soundproofing

Standard Semi-Double Room

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 1
  • 2 Single Beds

Deluxe Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Annex High Floor Deluxe, Triple With Bath, City View

In-room safe, desk, laptop workspace, soundproofing

Annex High Floor Deluxe, Triple With Bath, City View

  • Sleeps 5
  • 3 Double Beds

Similar properties

Exterior

Hotel Route Inn Matsue

Parking included
Free WiFi
Restaurant
Air conditioning
8.2 out of 10, Very good, 274 reviews
The price is S$128
includes taxes & fees
6 Mar - 7 Mar
Hotel Route Inn Matsue
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About the area

Map
40-1 Nishicha-machi, Matsue, Shimane-ken, 690-0845

What's nearby

  • Shinjiko Ohashi Bridge - 3 min walk
  • Matsue Castle - 16 min walk
  • Shimane University Old Okudani Lodging - 20 min walk
  • Tamatsukuri Onsen - 7 min drive
  • Tamatsukuri Hot Spring - 9 min drive

Getting around

  • Matsue Station - 20 min walk
  • Izumo (IZO) - 28 min drive

Restaurants

  • ‪おいでやすおおきに屋 - ‬4 min walk
  • ‪担々麺 ほうさい - ‬4 min walk
  • ‪珈琲館京店店 - ‬4 min walk
  • ‪松江月ヶ瀬 - ‬4 min walk
  • ‪Little Court Coffee - ‬3 min walk

About this property

Matsue New Urban Hotel

Hotel near Matsue Castle
Located close to Matsue Horaenya Denshokan and Shimane Art Museum, Matsue New Urban Hotel provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a body treatment or other spa services. Free in-room WiFi is available to all guests, along with conference space and a restaurant.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Concierge services, a lift and ATM/banking services
  • Luggage storage, a 24-hour front desk and a vending machine
  • Guest reviews say good things about the helpful staff
Room features
All 101 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with bidets and baths or showers
  • TVs with satellite channels
  • Fridges, heating and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 800 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 1,980 for adults and JPY 880 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Spa

  • Body treatments

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1980 for adults and from JPY 880 for children
  • Self-parking fee: JPY 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Matsue New Urban Annex
Matsue New Urban Hotel
Matsue New Urban Hotel Annex
New Urban Annex
New Urban Hotel Annex
Matsue New Urban Hotel Annex
Matsue New Urban Hotel Hotel
Matsue New Urban Hotel Matsue
Matsue New Urban Hotel Hotel Matsue

Frequently asked questions

Is Matsue New Urban Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Matsue New Urban Hotel?

As of 3 Feb,2025, prices found for a 1-night stay for 2 adults at Matsue New Urban Hotel on 4 Feb,2025 start from S$69.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Matsue New Urban Hotel?

Self-parking is available for JPY 800 per night.

What time is check-in at Matsue New Urban Hotel?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Matsue New Urban Hotel?

Checkout is at 10 AM.

Where is Matsue New Urban Hotel located?

Located in Matsue Shinjiko Onsen, this hotel is within a 15-minute walk of Shimane Art Museum and Matsue Horaenya Denshokan. Matsue Castle and Lake Shinji are also within 1 mi (2 km). Matsue Station is 20 minutes by foot.

Matsue New Urban Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 354 reviews" "
Rating 8 - Good. 143 out of 354 reviews" "
Rating 6 - Okay. 62 out of 354 reviews" "
Rating 4 - Poor. 9 out of 354 reviews" "
Rating 2 - Terrible. 12 out of 354 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックインもチェックアウトもスムーズで、温泉も良かったし、朝食も美味しかったです。お部屋も綺麗でスタッフの方々も親切で助かりました。バス停や駅から歩ける距離だったのも良かった。本当にありがとうございました。
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Matsue New Urban Hotel. The location was convenient and I really liked their systems in place for the amenities in the lobby. In addition, the hotel room looked brilliant and the staff were very kind.
Hotel Room
Bathroom in the Hotel Room
Stayed 2 nights in Sep 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice lake views. Convenient for the Castle, loop bus and a nice lakeside walk to the Shimane Art Museum
Stayed 1 night in Jun 2024

10/10 Excellent

TIMOTHY, Westport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Shinjiko Onsen area and great views over the lake. Really convenient for evening walks by the lake to enjoy the sunset from the prefectural art museum.
Stayed 7 nights in Jun 2024

10/10 Excellent

Willy

Liked: Amenities
Amenities 5 star with many varieties of items. Breakfast is delicious and room is newly renovated.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Stayed 2 nights in May 2024

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Mitchie

Stayed 1 night in Oct 2023

10/10 Excellent

Tsutomu

Stayed 1 night in Jun 2022

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Staff & service
For international travelers who are not used to Japanese hotel accommodations outside the major tourist centers of Tokyo, Kyoto, and Osaka, you may find the basic amenities and older construction to be somewhat underwhelming, but as a base for tourism in Matsue city proper, the central location is quite beneficial, being only an 8 minute walk from Matsue Castle. I would caution that the hotel is somewhat distant from the main Matsue Station (JR trains), requiring a bus ride or taxi (or a ~25 minute walk), which can be daunting for those who do not speak Japanese.
Stayed 3 nights in Jul 2020

6/10 Okay

CHARLES, Hong Kong

Travelled with partner
Liked: Staff & service, amenities
Convenient location and within walking distance to major tourist attractions & dining area. Property is a bit rundown. Room space is barely sufficient. The public onsen at the top floor is not attractive and brings "outsiders" to the hotel who crowd the bath area and the elevators. Room rate is a bit high considering the city the hotel situated. There is an overnight parking fee, however, the front desk is nice to allow me to park the car beyond the checkout time till 1pm.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Cramped and Disappointing
Even by Japanese standards, the rooms were small. We reserved two rooms for our family, and the staff would not accommodate us to have the rooms on the same floor. Great location: on the lake and next door to a shrine; a bathhouse (onsen) on the 3rd floor; and a convenience store reachable through the annex lobby. However, overall we were disappointed with the accommodations and did not spend a sufficiently restful night there. Parking was also limited, and we didn't appreciate the requirement that we leave our car key with the front desk (presumably, so they could move cars around, as necessary.)

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kiyonori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝ビュッフェが秀逸至極！ スタッフの気配りも良いですし、大満足の宿泊でした。
Stayed 1 night in Jan 2025

10/10 Excellent

Mika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントのスタッフの方の接客態度が素晴らしく、リニューアルされててお部屋も素敵で子供達もリラックスできました！朝食も種類も多く、特産の物もあり、美味しく、景色も良く、言う事なく最高でした。また泊まりたいと思います♪
Stayed 2 nights in Dec 2024

10/10 Excellent

shigemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
施設が新しく快適でした。朝食も豊富で美味しかったです。
Stayed 1 night in Dec 2024

10/10 Excellent

Yoshihito

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で使いました。立地面等とても満足出来ました。
Stayed 2 nights in Nov 2024

6/10 Okay

Yuzo

Business traveller
Liked: Cleanliness, staff & service, amenities
部屋の広さは普通、施設全体としては清潔感があり、良いホテルだと思います。 良かった点は温泉と展望フロアでの美味しい朝食です。両方とももう少し広いともっとホテルのウリになると思いました。
Stayed 1 night in Dec 2024

6/10 Okay

'Sakiko

駅前ということで，とても便利が良く，移動するには最適でした．
Stayed 1 night in Nov 2024

6/10 Okay

sogabe

Travelled with partner
タクシー予約出来ず 朝食は　朝でも良いですよと言われたので 朝に　朝食を注文したら　断られた 他は　普通ですね
Stayed 1 night in Nov 2024

8/10 Good

Aya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宍道湖を望む景色は良かったです。宍道湖駅からは近いですが、松江駅は遠かったです。
Stayed 1 night in Nov 2024

8/10 Good

shinji

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
空調設備が部屋で出来ずに暑い 暖房では暑いので冷房にしたかったが出来なかった
Stayed 1 night in Nov 2024

10/10 Excellent

yosio

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024