Search Pwani Hotels

"Great place"

"Great Service"

"Restaurant staff are poor for a five star property. No greeting upon arrival. Don’t show where one can sit. Acute shortage of waiters…. I had to inform staff that certain items ran out. Overall service was very poor 5/10. Great improvements needed. Didn’t see any restaurant manager or supervisor "

"The Serena Hotel Dar es Salaam is a great facility with very friendly and hospitable staff. The only recommendation I would offer is that they consider updating their mattresses. Mine was clearly tired. But so was I, so I was able to sleep nonetheless. "

"The property is well suited to business travelers. It is clean, well maintained, and safe. The in house restaurant is good. Check in and check out was easy."

"The staff were amazing except at the breakfast my sister was not well and needed to have her breakfast in the room but we were told it's not possible so she had to walk to the restaurant . which was very bad.. front desk staff was amazing and friendly and the housekeepers were also very nice and friendly .. "