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"Lovely hotel, staff are really friendly and helpful. Rooms spacious and clean. Would highly recommend."

"Xxxxxx"

"Beautiful hotel with amazing hot bath. Great location by shops and castle. Free breakfast had great pastries and dinner was delicious as well. Spa also had steam room and sauna with view of castle. Parking was easy out front and gated. Will stay again for sure!"

"The hotel was lovely and clean and the breakfast was plentiful with so much choice and plentiful. To make this place more green friendly the plastic cups in plastic bags should be replaced with reusable glasses."

"Hotel in a lovely position with excellent views. Staff couldn't be more helpful. Breakfast was ok with plenty of choice. Evening meal buffet style wasn't great but we only ate there the first night. There was loads of choices of restaurants very close. Ask reception for for code to the separate pool down the footpath which also leads to the lake so you can take a dip if it's ridiculously hot like it was when we went. Enjoy."

"Great hotel, lovely staff on reception, good breakfast and great spa/pool "

"We really loved the hotel. We had great stay with amazing memories. Everyone who we met who worked in the hotel was so amazing, friendly and helpful. Ladies on reception quick, efficient, smiley! Breakfast area people always super helpful and welcoming. Shuttle bus lady - always smiling. Guest were also super friendly always happy to exchange a word about experience or plans. Room was big with a very comfortable bed, all facilities were great, and good number of towels!!! room not extremely modern but not old either, actually it didn’t change a thing! Swimming pools amazing! With wonderful view. All plants and trees were beautiful too. Parking super easy and safe. Restaurants nearby! Very clean and everything organised well. We loved it!!! Air con could be stronger but it did the job to provide a cooler space. We loved the hotel and we felt comfortable and welcomed. Thank you to everyone who put a lot of work so everything works smoothly. Also thank you for smiling it makes an amazing difference! "

"We only stayed two nights, however we observed the professionalism and courtesy of the employees. The hotel, the room, the meals and service were beyond our expectations for the price. Lake view from hotel is gorgeous. "

"We absolutely loved our stay at Hotel Serenella, it is in a lovely quiet location but a short walk away from restaurants, shops etc.The staff are amazing and so helpful, our rooms were lovely and clean as was the pool area. The breakfast was amazing! and set us up nicely for each day. I could go on and on!, I picked the best place to stay and would happily go there again we had a wonderful time. Thank you so much Hotel Serenella for a wonderful holiday"