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"It was value for money. The hotel was a little tired but mostly clean and presentable. We very much appreciated a room upgrade but the chap that checked us in spoke in a robotic manner with little eye contact. The ladies at breakfast were friendly and helpful"

"WOW, from start of my stay till the last minute i can not rate the Marriott highly enough. Big ups to the staff!! You were/ are all absolutely outstanding and amazing humans and a credit to my stay. Enjoy your winter while i head to some warm and sunny weather."

"Had a lovely stay great location for our trip exhibiting at the NEC The restraunt/bar was great could relax no hassle tring to fine somewhere to eat The staff were d friendly polite very helpful. We enjoyed the use of the swimming pool found we could unwind Will definitely book again next year "

"Good hotel overall. Spacious lobby, bar and dining areas, good food, and easy parking (although a bit cheeky charging £8/day for the privilege!). Gym was reasonable. I had one of the new ground floor rooms, but it had no desk (only a small round table which was no good for working on) and practically zero draw space. Also, housekeeping was poor (I came back to find my curtains still closed, lamp still on, wet towel still on vanity sink unit, and only one of the two mugs washed up, with the other...

"I didn’t expect to have to pay £15 for parking my car overnight but otherwise all was perfect "

"Nice stay"

"The staff are always helpful when I check in here "

"Fab all round !"

"Excellent bathroom. Plenty of parking."

"Very quite and relaxing very good amenities and warm and welcoming "

"Conveniant location for a work meeting nearby. Beautiful hotel with friendly and efficient staff. Food was great. The hotel is fascinating with period features and decor at every turn. Reasonably priced."

"Really enjoyed our stay. The ambiance of the bar and the restaurant were fantastic. The food in the restaurant was amazing and the staff were attentive and friendly. The room was clean and cozy, warmed up well considering it was 0° outside! Spacious rooms, very comfy bed and the shower was amazing. Would most definitely recommend. Would suggest the NCP bellgrave plaza parking was literally a 3 minute walk away and paid £11.95 for 25hrs stay. "

"Very clean. Comfortable room. "

"Should have been told that you were housing migrants! I wouldn’t have come! "