Hotels with shuttle in Nagano Prefecture

"The property is very expensive for the area. The service was lovely except for the last day when we needed to leave the hotel and get to the bus station to leave Hakuba. The front desk staff was unable to find a taxi to pick us up and the hotel shuttle could not be sent to the bus station for an 8 am instead of 9 am run. We were not able to make the departure bus that we hoped to get on. We eventually took the hotel's shuttle van 30 minutes after our hoped for departure and caught a bus out of...

"Wonderful hotel and very accommodating to international travelers. Staff was very friendly, room was nice, lounge was comfortable, and the onsen was small but relaxing. Recommend staying here when in Hakuba. "

"Amazing property!! Our room was so peaceful, very spacious, and very renovated. One of the best hotels in Japan that I have stayed in. Onsen was beautiful! Right next to a great outlet mall! Lots to do around the area. We were able to bus and uber around the property."

"Location and staff friendliness was amazing!"

"Staff can communicate in basic english, my traditional room did not disappoint, clean and well done up morning buffet. Can walk to any restaurants, grocery stores and of course the chair lift. "

"Rooms were clean and beds were good for sleeping after a good day skiing. Breakfast was also great. "

"Overall very well kept and lovely staff. Rooms had plenty of rooms for us to open our suitcases etc which was very handy. Food was great, only request that would make it easier for English speaking visitors would be more English labels next to food. Other than that was a very nice place to stay and would return. "

"Wonderful ryokan operated by a friendly couple - they went above and beyond to make our stay enjoyable by letting us borrow boots for the snow and driving us up to the Snow Monkey park. "