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"Hotel was very central for our trip, easy access to Waterloo station. Lobby could have used more sitting areas (chairs). Check in did not provide enough information. They were short with check in. We had a credit for not using room service but were not told it could only be used in the restaurant and not for breakfast which we planned on using it for. That was disappointing. Everything else was good. "

"The bathroom shower was not designed to drain properly.So we were always having to clean up the floor from all the water."

"The property is in a ideal location to access transportation and walking distance to the tourist attractions and shopping. "

"Welcoming."

"Breakfast was spectcular for the price you pay. Competes with any 4 star hotel"

"Clean rooms, nice staff and great location!"

"Very pleasant, very clean, great view of the bridge. "

"Great location for my personal interests. Near to convenient tube station with Picadilly and Central lines. Varied brekky. Kind staf. Modern. Safe. Neat and clean. Surrounded by multiple restaurants. Comfy room on 7th floor. Strong and stable WiFi. Great amenities. Highly recommended. Can't think of anything that went wrong during my stay. "

"Really lovely hotel. Friendly and helpful staff. Rooms were lovely especially with the air con, breakfast was so nice too. Good location loads to do around and everything in a short walking distance. Would go back again ! "