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"Very convenient location, near train station n bus station. Can hear announcements from bus station in room . Room n bath very small. Shower head very small, takes long time to wash hair. Very good breakfast n very friendly helpful staffs🌷"

"As a whole, no big issues there."

"It’s a great place and reasonably priced. Especially as you get a breakfast. Nice staff and helpful. "

"Great hotel, superb service, fabulous lakeview! Only negative is the hard pillows. Dinner and breakfast had many choices, very good quality food. Would stay here again."

"This is a beautiful hotel with great views of the river and countryside. It is quiet and the rooms are very nice. I used the private baths with no waiting. The bar is a great whisky and wine bar. Complimentary ramen was very nice and filling. Other snacks are also given free. Staff were so friendly, and managed around my language barrier with ease and friendliness."

"This property is idealy located if the transportation from the AirPort is Important - it is door to door. The staff were very helpful and room was very clean. Not speaking Japanese made it difficult for me at times. For example there are 3 options for breakfast which staff might have explained to me but i did not understand. It did not matter as normally i like to eat outside hotel but the full breakfast on the last night was very good. "

"Perfect example of not judging based on pictures. While the rooms are dated they are immaculate. Not a stray hair or spec of dust in our room. Excellent service and friendly staff. The AC issue did bother us and the room had a closed off smell. Lovely view and enjoyable breakfast buffet. Plus all their power is sourced from solar and a screen near the elevators shows the solar array power generation which is an added benefit for green energy nerds."

"Hotel staff very friendly and helpful. Breakfast is great"

"Great service, great food, and great Onsen! They even arranged breakfast alternative for giving us access to other Tsuruga hotel to get western style breakfast"

"Close to the Kushiro Washo market. The free breakfast was good and generous; the free lemon water was very refreshing. Staff very helpful."

"チェックインから色んな飲み物が飲めて最高です^_^お酒好きには完璧なホテルです笑 夜ご飯や朝ごはんも素晴らしいですし、飲み物も飲み放題です。 ここのホテルは酒好きに最高の場所です 温泉はもちろん素晴らしいです 酸性の温泉は気持ちが良いです また行きたいです ありがとうございました^_^"

"Very good service, Room is clean"

"Property needs Reno "

"It is an okay hotel but do not expect too much for this hotel."