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"Staff were very friendly. And always at the desk. Cleaners were friendly too. For the budget price, I was very impressed."

"Had a wonderful experience at the hotel! The hotel manager, Bangin, was extremely kind, helpful, and very hospitable. The property is on a hill (10 min drive from train station) with a beautiful view of the lake."

"Tremendous hotel in the heart of Luzern. Close to many shops, restaurants, bridges and so much more. Incredibly friendly service. The bar was an awesome option after a full day of walking or sightseeing. A beautifully designed and highly functional room. We can't wait to visit the area and stay here again."

"Excellent!"

"First class in everyway."

"Great hotel and location, highly recommend "

"I’ve stayed here many times and you can’t beat the location for visiting Luzern. The hotel as completed renovations on about half of the building and is underway with the rest. Never heard any of the workers or work being done. The new rooms are awesome. The design and cosmetic works are well done. You will enjoy this hotel. Its pricing is great and only an 8 minute walk to the train station. "

"Great location helpful staff"

"Small hotel close to the train station and about an 8-10 minute walk to the old town. The “big room” was spacious with a nice sitting area. I saw the “medium room” and it was big enough for 2 people. You may hear trams go by but it’s not loud and frequent. The area around the hotel is great with several coffee shops and restaurants. I highly recommend this hotel and would stay here again."

"Interesting property with many retained aspects of the old prison. Rooms ate obviously small, with little storage, no hair driers etc. slightly disconcerting obscured glass loo and shower 'box' in the room. Great breakfast, with good choice. "

"This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable...

"Great service, and breakfast "

"We loved it so much. Quiet and beautiful. Staff was amazing. "

"Area is excellent, however driving car is not advisable. "