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"Great clean and the staff is amazing "

"So this is priced like the peninsula, however it’s just not there. The mattress is very good, the rooms are large, but the upkeep and standards aren’t there. I had used toiletries in the room and intermittent hot water. (I’m a western traveller) That said. The service is really good. The staff will go whatever mile you need them to. They are patient and kind. Stay here if the location is good for you, and you’re okay with a hotel that’s mostly tolerable, but roughly around the edges. "

"So. If you’re a western traveller heading to Chittagong you’re probably trying for work out to stay at the peninsula or the Radisson. The peninsula is like an older ritz-Carlton property, (yes the mattresses could do with an update, but a firm and okay). The rooms on the smaller side are on par with a New York or London hotel, but perfectly functional. The service and food are exceptional. It’s a nice 3* room with 5* service. (The Radisson is a 4* room with 3* service - I’ve stayed at both.) I’ll pick the peninsula every day. "

"The rooms are very spacious which is the best aspect of the hotel. The bathroom floor around the toilet was dirty and the shower and walls needed a scrubbing. The rugs in the room were filthy. The balcony floor was so dirty I tracked black footprints into the room after walking on it. "

"This is a nice hotel with great free breakfast. I have one big complain. Entire hotel is smoking. I have been in many hotels all over the world. They can make few floors smoking NOT all floors. Expedia please tag this hotel as smoking."