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"Loved the place but the room we stayed in was on the 3rd floor and not only was there no elevator but the stair case was very narrow and difficult to bring the luggage up. We still loved it and understand the way it is looks better so it’s not a con, just think it’s good to know, specially for people traveling with small children like we did. "

"Really nice, quirky hotel. Polar bear theme is really cool. Room design is fun and very spacious room. Comfortable. "

"Don’t take my rankings for this hotel meaning it is bad. But we have been in Germany for over two weeks and have stayed at 6 other hotels, and this was the one that just didn’t meet the same standards. It is in a great area and the room was pretty clean, but they do need a good amount of maintenance. The coat rack fell out of the wall, there was a missing magnifying mirror in the bathroom (just a post coming out of the wall with nothing attached). I was hoping for better for the price and the...

"HERVORRAGEND"

"A very friendly and well kept hotel with a fantastic kitchen and some lovely wines, as you might expect from a hotel in the Mosel. We dined in on 2 nights out of three and had very well prepared local food. The staff were very friendly and attentive to our needs. My only minor criticism is that their ability to deal with credit and debit cards was iffy. That said, we were able to settle our bill without having to resort to cash. "

"Beautiful location overlooking the Mosel River. Park the car in the public lot and walk about 300 meters to the hotel. Room key is in the lockbox and easy to access once you have the code. We had breakfast at the restaurant located down the street from the hotel and it was fantastic. We enjoyed the Weihnachten Festival just down the street from the hotel (100 meters). "