4/10 Poor
Angela
Travelled with partner
21 Dec,2024
Liked: Staff & service
Disliked: Cleanliness
The location was good. Ever heard of fur coat no knickers? This was that. Looks great from the front and apparently if you had a superior room it was also good. Standard rooms don't count even at 130-150 Euros per night. It is not 4 star. No offer of help with bags.
We were in the back annex which is in need of a refurb. Mouldy ceiling in the bathroom, hairdryer from last century that was hot to hold. A separate toilet with no sink so you had to touch two door handles from loo to sink in bathroom. Not the most hygienic.
No free water in the room. Tea & Coffee facilities but you had to take the kettle across to the desk to plug in. These were the only plugs. No USBs.
Vinyl flooring and poor sound proofing. We could hear next door talking and laughing quite late. Nothing wrong in that, but would have been better to have some sound proofing, like a carpet to soften sound.
If you must stay then upgrade to superior rooms as they must be better. Lovely staff and nice public areas.
Angela
Stayed 2 nights in Dec 2024