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Exceeded my expectation

VN [Vietnamese Review Standard — 4.0/5] US [American Review Standard — 3.5/5] **Why I picked these ratings:** - **Cleanliness (2/5):** Housekeeping was inconsistent; some areas were cleaned but others were neglected. - **Staff & Service (5/5):** Exceptional service! The staff were attentive, proactive, and made my visit memorable. - **Property Conditions & Facilities (2/5):** Some facilities were outdated or poorly maintained. - **Area Around the Property (5/5):** Awesome area! Everything I needed was nearby and I felt very comfortable. **My overall impression:** *"Annata Beach Hotel impressed me with outstanding staff service and a fantastic location. However, the cleanliness and some facilities could use improvement to meet higher standards. With some upgrades and more consistent housekeeping, this hotel would be even better."*

Foods good

Phòng đẹp, phù hợp cho gia đình đông người. Phục vụ nhiệt tình dễ thương.

I wrote this email to the property manager, Dear Vias Manager, I regret that I wasn’t able to meet you in person before we left Vung Tau, but I wanted to take a moment to express our family’s deepest gratitude for the truly exceptional service we received during our stay at Vias. From the moment we arrived, we were greeted with warm smiles from the door staff, and the front desk team welcomed us so kindly with drinks as they checked us in. Their positive energy and hospitality made us feel immediately at home. We had originally booked a family room for four, but ended up with an extra guest. Your staff quickly arranged an additional bed for our son without hesitation — a small gesture that made a big difference. The room was spotlessly clean and incredibly comfortable — we were truly impressed. Now, I have to share something special. July 10th was my birthday, and honestly, no one in my family remembered (😂). But your staff did — and that small but thoughtful gesture meant the world to me. I turned to my wife and said, “Next time we’re in Vung Tau, we’re definitely staying here again.” It’s those little things that leave a lasting impression. We travel often, but this was hands down one of the best hotel stays we’ve ever had. And the food? Beyond amazing. The restaurant staff were just as warm and accommodating as the rest of the team, making every meal feel special. We also left a small token of appreciation in the room for the housekeeping staff — their hard work

The hotel is very nice and well cared for along with a very friendly and accommodating staff.

Pocket Size 5 stars Hotel well situated in Centre of the action at Can Tho. This is very well design and managed Hotel, all the amenities of a 5 stars hotel without the excessive size and price tag. Breakfast staffs are exceptional. Only negative was the checkin process could have been better.

This hotel is very cute and beautiful. It is close to the beach and has a very nice breakfast. The room was super comfortable and cozy.

Our room was very spacious and nicely designed as we have a teenage with separate bed. Breakfast buffet was the best of our 5 hotels we stayed at on our month journey.