6/10 Okay
Michael
Travelled with family
6 Jan,2025
Liked: Amenities
The property itself lies on a priceless and beautiful view in Da Nang. The rooms are spacious and the patios are beautiful to oversee the property and the ocean.
Unfortunately, the management runs the resort with Little staff. I know the employees are busy and working hard, but for the size Property it is they just don’t have enough staff.. I believe they have over 500 rooms, and only for cleaning ladies to clean the entire resort, just not good. The front desk is horrible. They don’t even treat you unless you walk up to them hiding behind the front desk. On my departure, no one made even an effort to carry my luggage to the vehicle. The breakfast buffet was good for the first two days, but when you stayed there 21 days it gets old because it’s always the same thing. Towards the end, I even noticed that some of the food that I did pick up wasn’t even fresh and that includes the meat. The chances are I will never stay at this resort again and it is unfortunate because it has so much potential. The best thing that could happen to this resort is that it’s been sold to new owners and management so they can maybe make the oasis out of this resort that it probably could be
Michael
Stayed 21 nights in Nov 2024