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The Explorean Cozumel - All Inclusive

4.0 star property
All-inclusive property with marina and full-service spa

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Explorean Cozumel - All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Beach
Ecotours
Ecotours
Kayaking
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • 24/7 front desk
The price is S$422
includes taxes & fees
9 Feb - 10 Feb

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 1 King Bed, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Ceiling fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Lobby

Room, 2 Double Beds, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Casita)

1 bedroom, minibar, in-room safe, blackout curtains

Room, 2 Double Beds, Non Smoking (Casita)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Blackout curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Lobby

Room, 1 King Bed, Non Smoking (Casita Stand Alone)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Blackout curtains
Separate bedroom
Ceiling fan
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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8.4 out of 10, Very good, 1,004 reviews
The price is S$415
includes taxes & fees
7 Feb - 8 Feb
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About the area

Map
Carretera a Chankanaab km 7.5, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Dolphin Discovery - 16 min walk
  • Chankanaab National Park - 19 min walk
  • Chankanaab Beach Adventure Park - 19 min walk
  • Corona Beach - 3 min drive
  • Paradise Beach - 8 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬7 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

The Explorean Cozumel - All Inclusive

Upscale all-inclusive property near Arrecifes de Cozumel National Park
Located close to Chankanaab National Park and Cha'an Ka'an Observatory of Cozumel, The Explorean Cozumel - All Inclusive provides free cooked-to-order breakfast, a marina and a poolside bar. Active travellers can enjoy amenities, such as fitness classes and ecotours, at this property. Treat yourself to reflexology, a manicure/pedicure or a body treatment at Spa Na' Ha', the on-site spa. The on-site Regional cuisine restaurant, Lool Kan, offers breakfast, lunch, dinner and pool views. Yoga classes are offered at the gym; the property also has a terrace, a coffee shop/cafe and a garden. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, an electric car charging station and a computer station
  • Massage treatment rooms, a gift shop and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with rainfall showers and free toiletries
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Snorkelling excursions

Land activities

Cycling

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lool Kan

Things to do

  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,561 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.87 per accommodation, per night
  • Sanitation services: USD 4 per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Explorean Cozumel
Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive All-inclusive property
Explorean All Inclusive All-inclusive property
The Explorean Cozumel - All Inclusive Cozumel
Explorean All Inclusive Hotel
Explorean Cozumel All Inclusive
Hotel The Explorean Cozumel - All Inclusive Cozumel
Cozumel The Explorean Cozumel - All Inclusive Hotel
The Explorean Cozumel All Inclusive
Explorean Cozumel All Inclusive Hotel
Explorean All Inclusive
Hotel The Explorean Cozumel - All Inclusive
The Explorean Cozumel - All Inclusive Cozumel
The Explorean Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does The Explorean Cozumel - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at The Explorean Cozumel - All Inclusive?

As of 30 Jan,2025, prices found for a 1-night stay for 2 adults at The Explorean Cozumel - All Inclusive on 9 Feb,2025 start from S$422.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Explorean Cozumel - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at The Explorean Cozumel - All Inclusive?

Self-parking is free at this property.

What time is check-in at The Explorean Cozumel - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Explorean Cozumel - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at The Explorean Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is The Explorean Cozumel - All Inclusive located?

Situated by the ocean, this all-inclusive property is within 1 mi (2 km) of Arrecifes de Cozumel National Park and Chankanaab National Park. Cha'an Ka'an Observatory of Cozumel and Punta Sur Ecological Park are also within 16 mi (25 km).

The Explorean Cozumel - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 326 out of 529 reviews" "
Rating 8 - Good. 122 out of 529 reviews" "
Rating 6 - Okay. 46 out of 529 reviews" "
Rating 4 - Poor. 26 out of 529 reviews" "
Rating 2 - Terrible. 9 out of 529 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness
Our favorite Cozumel resort. The staff is helpful and friendly. Gabriel at Lo Kaan Restaurant never fails to make you feel special and you never do without something you need. The rooms are beautiful and clean. The jungle balconies are heaven every morning with the beautiful and friendly birds. Being able to use the entire Fiesta Americana property and still having an oasis with few people and a bar and pool almost to yourselves is wonderful. Eduardo is the first person who has greeted us both times when we first arrived and he makes you feel right at home. If you want to go anywhere the doorman at the FA are the best and never had more helpful person with taxi and finding a place. The location is great. Snorkling right out front and a pier in front of you have a boat excursion it picks you up right at resort. Can’t wait to go back!
Stayed 5 nights in Jan 2025

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
This was so amazing. We loved our time there.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tammy Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the jungle feel of this resort. Such nice gestures with the coffee, juice and muffins delivered to our room every morning, Even though we didn't utilize them only because we slept in too late.. The employees were all very polite and nice. We didn't get much hassle about any sales pitch, but we made it clear we were not interested and all was good. Very quiet and relaxing atmosphere and we thoroughly enjoyed. We would stay here again. Food was great. Service was great. Loved accessing the Fiesta Americana as well.
Stayed 7 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Explorian was nice and quiet. The explore trips that were provided were good and bad. The bicycles provided were old and tired. The entrance to the public beach at the end of the bike trip was terrible. It was a service road to a business. Garbage everywhere and no bathrooms available. The trip to the beach also had no bathrooms available. The staff for the excursions were great. The excursions are done on the cheap.
Stayed 7 nights in Jan 2025

10/10 Excellent

Allison

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time and would highly recommend.
Stayed 8 nights in Jan 2025

10/10 Excellent

Silvia, chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel feels like it’s built inside of a rainforest area, peaceful and isolated, but we had access to the amenities of the Fiesta America, a traditional all inclusive hotel. This also included excursions every day. The guides were great, including Armando. Miguel, our server every day at the pool, was very attentive and friendly. Christian, in reception, was very responsive and helpful when our flight home was cancelled. The servers and hostesses were all friendly and attentive at all the restaurants. We had a very nice trip with our teenage kids and would love to come back.
Stayed 5 nights in Jan 2025

8/10 Good

Zita Rose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It is a very small resort, which was nice. It is connected with the fiesta americana hotel so you get to use everything they have as well.. I was disappointed that there wasn't a layout map, given of the other hotel to know where to go for things. Disappointed that the restaurants weren't all available every night, but also we were told they were. So sad to plan for something, just to find out they weren't open. PERK was the excursions included with the Explorean, we were able to take in a snorkel trip, which was fun and had great guides.
Stayed 5 nights in Jan 2025

8/10 Good

Saeko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property that is beginning to age. We had a great time but a few of the amenities were not available and it was difficult to use coupons offered by the resort. Overall the excursion staff was great though and trips to snorkel and bike made it worthwhile.
Stayed 7 nights in Jan 2025

10/10 Excellent

david Espinosa

Liked: Amenities
Good
Stayed 4 nights in Nov 2024

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Elaine Marion

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful spot! Just need to improve the food quality and hot water
Stayed 7 nights in Dec 2024

10/10 Excellent

Timothy F

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and get away from the hustle and bustle. The Explorean does not have TVs in the room (part of the living experience) but has solid wi-fii- throughout the Exlorean and Fiesta Americana resourt areas. Hospitality, food and service were great - all with way from the reception team to the various restaurant experiences ( Asian, Italian, Mexican, Cevecheria, and quick order foods). Highly recommend this all inclusive resort. Also, include with the Explorean package were great daily activities (snorkeling, bike ride to a lagun, tequila tasting, visit to beach park with live seal show, buggy drives around the island, and shopping.
Stayed 6 nights in Dec 2024

6/10 Okay

Christi

Liked: Staff & service
Stayed 5 nights in Oct 2024

4/10 Poor

Kaela Marie

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
We were not warned about the pool being closed prior to our stay. The construction was very noisy and went on during our entire stay. Our group consisted of four couples and no one was notified. We also had to move to the main hotel one night due to weather. They refused to serve alcohol which was included with our stay. We ended up going into town where other places were serving. They kept telling us it was the authorities but when we talked to other people at different resorts they didn’t experience this.any of our excursions were cancelled because of the weather. They told us they would schedule something different but never did. When I spoke with management about our multiple issues they refused to refund or credit us to come back when their amenities were available. We spent most of our time stuck there in our room.
Stayed 5 nights in Sep 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Jungle view roomsfor privacy
Stayed 7 nights in Nov 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One thing I dislike is, they never mention the pools on both hotels were in construction, and they never mentioned that there is no parking lot for rental cars
Stayed 4 nights in Nov 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Oct 2024

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. We had everything we needed for a nice relaxing vacation. Staff were willing to do whatever we asked with a smile.
Stayed 6 nights in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

John joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beautiful. Staff is outstanding.
Stayed 6 nights in Jun 2024

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Normalmente no escribo reviews negativas, pero este hotel lo amerita y lo hago para evitarles el trago amargo a quien quiera visitarlo. Al salir del hotel la sensacion de que fuiste estafado tarda un tiempo en salir de tu cabeza. Primero al recibirte te comentan que la UNICA alberca del hotel está cerrada por remodelación. Se entiende que se necesita dar mantenimiento a las cosas, pero la gente viene a los hoteles a meterse a la alberca y si solo tienes una alberca en el hotel, lo más inteligente y sensato es mandar un correo y avisar para que el huesped sepa y tome su decision en ves de arruinar las vacaciones, nos notificaron eso en el check in. A las 8 am empieza la maquinaria con el ruido. La comida es buena, el servicio de los meseros bien, las recepcionistas con mucha falta de sentido común, nos hicieron pagar la primer noche a pesar de vender un hotel con alberca y no tenerla. No terminé mi estancia en el hotel, me tuve que cambiar. Nota : el hotel no tiene playa, necesitas cruzar una avenida y es mar con rocas , y los cuartos no tienen TV ni room service.
Stayed 4 nights in Sep 2024

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Ronald John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful! Service great. Included excursions so fun! Food at their restaurant so good! Loved having access to the Fiesta Americana for other restaurants, beach beds, beach club, entertainment. The room for King bed was so nice! View of "jungle" So clean. Bright. Good Air. Basket of banana muffins, juice and coffee very nice touch. Mini fridge filled daily with water, drinks, milky ways and chips. There was an umbrella and safe. Never saw our cleaning staff but they were great! Bring bug spray. Loved this place!!!
Stayed 7 nights in Jul 2024

10/10 Excellent

Jocelyn A., San Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family spent 6 nights at the Explorean and had a wonderful time. Staff were kind and helpful especially the manager, Jorge, the head cook, and our favorite tour guide, Julio. The excursions were really fun, especially snorkeling at El Cielo and Punta Sur. We loved the different food options- everything was delicious. We will definitely go back to the Explorean.
Stayed 6 nights in Jul 2024