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Occidental Cozumel - All Inclusive

4.0 star property
Property with private beach and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Cozumel - All Inclusive

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Terrace/patio
Nightclub
Free minibar, in-room safe, desk, blackout curtains
Billiards

Reviews

7.4 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • On private beach
    On private beach
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
The price is S$284
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room (Concierge)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Concierge)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Romance)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Romance)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Royal Level Luxury

Free minibar, in-room safe, desk, blackout curtains

Royal Level Luxury

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Hairdryer
Bathrobes
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Deluxe)

Free minibar, in-room safe, desk, blackout curtains

Deluxe Room (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Ceiling fan
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

5 outdoor pools, pool umbrellas, pool loungers
Allegro Cozumel All Inclusive
On private beach
Pool
Hot tub
Breakfast included
7.8 out of 10, Good, (1003)
The price is S$284
includes taxes & fees
27 Nov - 28 Nov
Allegro Cozumel All Inclusive
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About the area

Map
Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600

What's nearby

  • San Francisco Beach - 11 min walk - 1.0 km
  • Nachi Cocom Beach Club & Water Sport Center - 15 min walk - 1.3 km
  • Mr. Sancho's Beach Club - 2 min drive - 2.2 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 2.3 km
  • Paradise Beach - 2 min drive - 1.9 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive

Restaurants

  • ‪Mr. Sanchos - ‬2 min drive
  • ‪Playa Uvas - ‬14 min drive
  • ‪Topaz Restaurant - ‬9 min walk
  • ‪Occidental Grand Beach - ‬8 min walk
  • ‪Manatees Swim Up Bar - ‬5 min drive

About this property

Occidental Cozumel - All Inclusive

Upscale all-inclusive property near Mr. Sancho's Beach Club
Take advantage of free full breakfast, a nightclub and a beach bar at Occidental Cozumel - All Inclusive. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a massage, a body wrap and aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Enjoy the gym, as well as activities, such as kayaking and boat tours. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
Other perks include:
  • 3 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, motorised watercraft on-site and beach towels
  • A vegetable garden, a porter/bellboy and a billiards/pool table
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All 247 rooms have comforts such as air conditioning and free stocked minibars, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate baths/showers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, coffee/tea makers and ceiling fans

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis

Entertainment

On-site entertainment and activities

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,392 square feet of conference space
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • In a national park
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Cozumel Grand Occidental
Occidental Grand Cozumel
Occidental Grand Cozumel All Inclusive
Grand Cozumel
Grand Occidental Cozumel
Occidental Cozumel
Occidental Grand Cozumel Hotel Cozumel
Occidental Grand Hotel Cozumel
Occidental Grand Cozumel Resort All Inclusive
Occidental Grand Resort All Inclusive
Occidental Cozumel Resort
Occidental Resort
Occidental Grand Cozumel Hotel
Occidental Cozumel All Inclusive
Occidental Cozumel All Inclusive All-inclusive property
Occintal Cozumel Inclusive
Occidental Cozumel - All Inclusive Cozumel
Occidental Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Occidental Cozumel - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Occidental Cozumel - All Inclusive?

As of 21 Nov,2024, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 2 Dec,2024 start from S$284.32, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental Cozumel - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental Cozumel - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental Cozumel - All Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Occidental Cozumel - All Inclusive?

Checkout is at noon. Late checkout is available for a fee.

Are there all-inclusive benefits at Occidental Cozumel - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.

Where is Occidental Cozumel - All Inclusive located?

Located in Cozumel, this beachfront property is in a national park and within 1 mi (2 km) of Arrecifes de Cozumel National Park and Paradise Beach. San Francisco Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mile (2 km).

Occidental Cozumel - All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 333 out of 1003 reviews" "
Rating 8 - Good. 297 out of 1003 reviews" "
Rating 6 - Okay. 191 out of 1003 reviews" "
Rating 4 - Poor. 99 out of 1003 reviews" "
Rating 2 - Terrible. 83 out of 1003 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patrick Joseph

Travelled with family
Liked: Property conditions & facilities
The staff hospitality is wonderful!!!! The rooms were nice and very clean. We had a hot water issue that they tried to fix. The resort reopened the day we arrived and there were still buildings being renovated so it was a bit noisy. The grounds are unbelievably beautiful but the beach area is still being rebuilt. Food was okay, drinks were great! Again, the staff is beyond wonderful!
Stayed 3 nights in Nov 2024

10/10 Excellent

Yesenia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all inclusive resort definitely met my expectations, and more. I traveled with my family and we all had a wonderful experience. We had a bit of a bumpy start because the power was going out in our room, but the staff was quick to move us to a different room. Everyone was very friendly and serviceable. The food was delicious and the drinks were on point. The activities and events were fun for the whole family and everyone had a great time. The sunsets were spectacular. I highly recommend this resort to families as well as for couples.
Stayed 6 nights in Nov 2024

4/10 Poor

Thomas A.

Travelled with partner
Disliked: Staff & service
First of all the Occidental was closed for repair, We were notified that we would be staying at the sister resort, Allegro. We had stayed at the Allegro before a few years back. The service was not what it used to be, We would ask for something such as wash cloths, diet Pepsi and be promised that someone would bring them out. Two days later we finally got them . Waiters gave us poor service, Some times we were not ask if we needed anything, like water or coffee.
Stayed 10 nights in Oct 2024

4/10 Poor

Decata

Disliked: Amenities
First of all the occidental was shut down for repairs they called Me and asked if I wanted to reschedule my vacation about three weeks before hand excuse me I made these reservations back in March and planned this trip around my whole life and they want me to change at the last minute or they would move me to the Allegra. Their sister motel supposed to be in a five star I would give it zero stars very little unless she was a scuba diver or that was about all you could do. The beach was very little. The food was very low quality except for one night also during each time you would eat lunch or supper in one of the places they had the raccoons would invade the café, they even got on our table and ate in our plate every day there was raccoons by the pool and the restaurant, digging trash out of the trashcan and running around very nasty. Who knows what diseases they carried. This will be one place. I will never go again.
Stayed 4 nights in Oct 2024

2/10 Terrible

Christopher

Stayed 4 nights in Sep 2024

2/10 Terrible

Tami Marie

Stayed 5 nights in Sep 2024

4/10 Poor

Christopher Earl

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property did not communicate that they were closing during our stay. Found out that from other guests and had to go ask about it. Only one dining option multiple evenings. Only one bar multiple days. Severely understaffed. They should have notified us in advance and given us the option to change our booking to their sister property-which we were moved to. Totally shady way of doing business.
Stayed 8 nights in Sep 2024

10/10 Excellent

Jeritt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very helpful and attentive. Food was fantastic.
Stayed 22 nights in Aug 2024

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and food were good. The service was good minus an issue with dinner reservations that was resolved. The water was calm and clear. The beach has substantially eroded.
Stayed 3 nights in Aug 2024

6/10 Okay

clint thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hurricane damage at pool, now charge a dock fee, evening buffet is gone, up to an hour and half for a small meal.
Stayed 5 nights in Sep 2024

10/10 Excellent

ANDREA A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed at bigger resorts and this was one of the smaller ones we’ve visited. You really wouldn’t have known it. We felt safe in a very relaxing environment, Concierge service was excellent!
Stayed 4 nights in Aug 2024

6/10 Okay

Julian O

Liked: Cleanliness, staff & service
Location is beautiful , food very poor staff are very nice
Stayed 14 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good was lacking a little , but overall decent place , would go again
Stayed 4 nights in Aug 2024

10/10 Excellent

Eduardo Flores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones y staff amigable regresamos pronto!! , gracias a Abigail y a su equipo de recepción por su apoyo
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay and the staff food was great and wel loved the private beach
Stayed 4 nights in Apr 2024

8/10 Good

Lee Allen

Travelled with family
Liked: Cleanliness, staff & service
Hot water was not working during stay
Stayed 7 nights in Aug 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Francis Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean view.!! Clean!
Stayed 7 nights in Aug 2024

10/10 Excellent

Brad David

Liked: Cleanliness, staff & service
Great folks.
Stayed 4 nights in Aug 2024

6/10 Okay

Roxana Elizabeth

Travelled with family
Disliked: Property conditions & facilities
Had no water for several hours. When the water came back on there was no hot water. Had cold Showers for 2 days
Stayed 3 nights in Aug 2024

8/10 Good

Steven Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay. The property was beautiful, the rooms were great, and staff bent over backwards for you. There were some issues the last day and a half. There was little to no communication about it, so it could have been handled in the best possible manner, but I don't know. Something broke in the water system very early Wednesday morning and there was no running water until evening, and then only cold until we left on Thursday. They also seemed short staffed and short on water bottles Thursday, so I don't know what happened.
Stayed 7 nights in Aug 2024

10/10 Excellent

joann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first time in a while that vacation didn't seem demanding but a true enjoyable experience w all that's not only on the island, but its great if you just stay at the resort
Stayed 4 nights in Aug 2024

6/10 Okay

scott, thousand palms

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs more food options
Stayed 7 nights in Jul 2024

10/10 Excellent

Francisco Rodolfo De Leon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room, food, beach, pools, drinks. Highly recommended
Stayed 4 nights in Jul 2024

6/10 Okay

Stacey Nicole

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bars close too early, pools close too early. Not keeping up with the upkeep of property. A/C leaked in the bathroom of 2 different rooms. Food and drinks not available 24 hrs a day, outside of paid room service.
Stayed 6 nights in Jul 2024