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"Had an excellent 2 night break. No delays or issues checking in, friendly greeting, everything was explained. Room was clean, tidy and bigger than expected. We ate in the restaurant in the evening - food was delicious, great service made it a lovely relaxing experience. Breakfast the next day was good, no shortage of choice and freshly cooked buffet and continental food. One issue - one of 2 coffee machines was broken (these things happen), the other on a go slow, so there were queues which could have been better managed, worked around"

"Staff were super helpful. Room was perfect for our stay. Cleanliness was at a high standard"

"Hotel is of excellent quality and charm. The bar is great, very intimate and overall location is excellent "

"Great hotel conveniently located steps from the station. The breakfast is particularly good in my opinion and is served promptly. we were given a complimentary room upgrade as well which was very much appreciated."

"lovely boutique style hotel with spacious rooms and city centre location"

"Great stay. "

"Great hotel. Friendly staff. Late breakfasts until 11. Check out at midday. "

"Comfortable and clean facilities with good support staff. Very convenient location for Cheltenham shops and facilities. Lift was not very reassuring but otherwise perfect. "

"The staff were very friendly and welcoming throughout. The room and bathroom very clean and comfortable. The only criticism was that the mattress was a tad too hard for our liking but that's a personal taste. Apart from that, everything was excellent including the breakfast. Can't wait to stay here again. "