Independent, Cotai hotels

"Nice view and friendly service "

"Everything was good but there was a Chinese lady next door shouting a lot which was disturbing and TV was not working properly "

"good service"

"Really amazing hotel. The service was exceptional, the room was perfect. Everyone was very friendly and so attentive. They seem to have everything you could ever need in the room and the staff where very detail focussed, noticing we had a lot of shoes and had lots of charging cables so a shoe rack and cable ties arrived in an evening. The executive lounge I think is good value for money too, they say you have hors d'oeuvre and cocktails from 6pm but really it’s a buffet dinner and every type of drink. The location is very close to the strip and the Light Rail but being a separate complex (Galaxy) means it’s a bit quieter and easier when you want to step away but still have restaurants and shops available. Honestly, I think when I’m in the region again I’ll probably go for a couple of days just for the hotel. You also have access to some facilities in the Ritz Carlton, which has great restaurants and a super bar which is worth a visit. My thanks to Kayla and Celine at reception, Inga in the executive lounge, Rochelle the room attendant for making our stay so special!"

"I personally prefer hard pillows hence the ones in the room didn’t quite suit me. But overall, I really enjoyed my stay at the hotel. Breakfast is a good spread and a lady staff named Christina or Christine (apologies I didn’t see her name properly), but she’s from Philippines and very fair and slim, she’s very friendly."

"Very well customer service felt very welcome as from Check in. One problem is the carparking. We couldnt find the lift up to the hotel and there are renovation happening in the carpark area but not enough signage. "

"Most excellent service from the guest relations staff and front office counter staff...My family and I thoroughly enjoyed our stay in the Four Seasons Hotel..👍👍 Breakfast at the hotel's Belcancao restn is really special - food, ambience and service are just great..."

"Truly luxurious yet comfortable room and experience!"

"Excellent service! Stuff is the best. "