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"The resort is beautiful. The beach and water are beautiful too. Great service, beautiful view from my room. Highly recommended. Cons? It’s Cartagena, it means happiness, music, warmth people, smiles. I know it’s a French hotel, but hello, the hotel is in Colombia. Tourists want to feel their culture. Employees are too serious and saying madame all the time sounds ridiculous. Not their fault, obviously it’s what they need to do. Music (of course only from the hotel) at the beach would give a nice Caribbean touch. Also, the cocktails (not cheap at all) had little alcohol) The rest, the hotel is amazing. I will come back."

"Super hotel we enjoy our birthdays thanks!!!!!"

"Staff was very friendly and attentive. Room was very clean and the property is well located with proximity to the walled city. Beautiful pool, and right across from the beach with a private beach area"

"The hotel have excellent customer service, the pool was fantastic, breakfast buffet excellent, front desk employees was great, the bartender and servers at the restaurant lobby bar was great, my room a junior suite is very spacious in wonderful view, is close to downtown and you can call Uber was great the best hotel in Cartagena "

"Great experience, awesome and friendly personal. Location is a plus. "

"EXCELLENT PLEASE FOR VACATION "

"Great location!"

"Needs umbrellas in pool area between recliners "

"The building is beautiful. The rooms are beautiful and comfortable. The cafe in the lobby and rooftop were excellent. The service was fantastic. Everyone was helpful, attentive, and friendly. The only thing was that there was not much to do around there. The beach was okay. Not super clean and the chairs and umbrellas were weathered. I know they didn’t belong to the building but maybe they should. The beach wasn’t the prettiest. "