Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500
What's nearby
Hidalgo Park - 20 min walk
Coatepec Market - 4 min drive
Cerro de Culebra - 4 min drive
Parque Miguel Hidalgo - 4 min drive
Cascada Bola de Oro - 4 min drive
Getting around
Xalapa Station - 43 min drive
Xalapa, Veracruz (JAL-El Lencero) - 55 min drive
Restaurants
Arcos de Belem Restaurant - 18 min walk
Mr. Taco - 18 min walk
Antojitos Doña Tere - 18 min walk
La Cabaña del Tio Yeyo - 16 min walk
Taco Sabroso - 14 min walk
About this property
Hotel Spa Shalam
Hotel in the business district
At Hotel Spa Shalam, you can look forward to free continental breakfast, a corner/local shop and a terrace. Treat yourself to a massage at Spa Shalam, the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
You'll also enjoy perks such as:
An indoor pool
Free self-parking
A 24-hour front desk and luggage storage
Room features
All guest rooms at Hotel Spa Shalam offer perks, such as separate sitting areas, as well as amenities, such as free WiFi and free bottled water.
Other conveniences in all rooms include:
Bathrooms with hairdryers and shampoo
32-inch flat-screen TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Onsite parking available only on request
Free self parking on site
Limited on-site parking
Food and drink
Free continental breakfast available daily 7:00 AM to 11:30 AM
A bar/lounge
A restaurant
Things to do
Full-service spa
Indoor pool
Family friendly
Grocery/convenience store
Indoor pool
Laundry facilities
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Outdoors
Terrace
Full-service spa
Deep-tissue massages
Hot stone massages
Sauna
Spa open daily
Spa tub
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Towels provided
Entertainment
32-inch flat-screen TV with satellite channels
Food and drink
Free bottled water
Room service
More
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
We should mention
This property does not have any lifts
There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Property is also known as
Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec
Frequently asked questions
Does Hotel Spa Shalam have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Hotel Spa Shalam?
As of 21 Feb,2025, prices found for a 1-night stay for 2 adults at Hotel Spa Shalam on 24 Feb,2025 start from S$67.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Spa Shalam pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Spa Shalam?
Self-parking is free at this property.
What time is check-in at Hotel Spa Shalam?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Spa Shalam?
Checkout is at 1:00 PM. Late checkout is available for a fee (subject to availability).
Where is Hotel Spa Shalam located?
Located in the heart of Coatepec, this spa hotel is within 1 mile (2 km) of Hidalgo Park, Coatepec Market and Church of San Jeronimo. Church of Guadaloupe and Cerro de Culebra are also within 2 miles (3 km).
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Hotel Spa Shalam Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 28 out of 65 reviews
10 - Excellent
28
Rating 8 - Good. 27 out of 65 reviews
8 - Good
27
Rating 6 - Okay. 6 out of 65 reviews
6 - Okay
6
Rating 4 - Poor. 0 out of 65 reviews
4 - Poor
0
Rating 2 - Terrible. 4 out of 65 reviews
2 - Terrible
4
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
Jorge
15 Nov,2024
Practicality and value
Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
Jorge
Stayed 1 night in Nov 2024
10/10 Excellent
Pablo
20 Dec,2023
All was great . the service, excellent
Pablo
Stayed 1 night in Dec 2023
6/10 Okay
maria del Rosario
1 Jul,2024
The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
maria del Rosario
Stayed 2 nights in Jun 2024
6/10 Okay
Alberto
8 Aug,2023
Liked: Amenities
Not what we expected
Alberto
Stayed 1 night in Jun 2023
10/10 Excellent
Aida
21 Jan,2025
Aida
Stayed 1 night in Jan 2025
8/10 Good
Juan Manuel
24 Dec,2024
Está alejada del centro
Juan Manuel
Stayed 1 night in Dec 2024
10/10 Excellent
RICARDO
17 Nov,2024
.
RICARDO
Stayed 1 night in Nov 2024
8/10 Good
Jose Raul
3 Nov,2024
Jose Raul
Stayed 1 night in Nov 2024
10/10 Excellent
ruth
23 Sept,2024
Falta servicio de alimentos
Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! Sería ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
No sirve el jacuzzi
La alberca nunca se calentó el agua
Quedaron de avisarme horarios para masaje y nunca lo hicieron
Tardaron media hora en abrir la puerta de entrada
Israel
Stayed 2 nights in Jul 2024
2/10 Terrible
Rodrigo
12 Jun,2024
Rodrigo
Stayed 1 night in Jun 2024
8/10 Good
maria de la luz
19 May,2024
Buena opción para quedarse si vas en auto. Habitaciones súper amplias, agua caliente muy bien. Lo único malo es que está un poco alejado del centro y los alrededor no son muy bonitos.
maria de la luz
Stayed 1 night in May 2024
10/10 Excellent
claudia
25 Apr,2024
Un excelente lugar, agradable, el personal muy amable lo recomiendo mucho.
claudia
Stayed 3 nights in Mar 2024
8/10 Good
ceci
16 Mar,2024
ceci
Stayed 1 night in Mar 2024
10/10 Excellent
Paola
12 Feb,2024
Muy bien en general, excelente servicio, lo único difícil es que estaban trabajando en el hotel y hubo mucho ruido de martillazos
Paola
Stayed 2 nights in Feb 2024
10/10 Excellent
Iván
6 Feb,2024
En general bien, atentos en recepción tanto en entrada como salida
Iván
Stayed 1 night in Feb 2024
10/10 Excellent
Eugenia
5 Nov,2023
Hotel limpio y habitación con muy buen espacio, muy amplia.
Lo que no me gustó es que huele un poco a humedad.
Eugenia
Stayed 1 night in Nov 2023
8/10 Good
Ana Laura
14 Oct,2023
Todo muy bien
Ana Laura
Stayed 2 nights in Oct 2023
8/10 Good
Ana Laura
27 Aug,2023
Ana Laura
Stayed 2 nights in Aug 2023
10/10 Excellent
Lorena
13 Aug,2023
Lorena
Stayed 1 night in Aug 2023
10/10 Excellent
Stefanny
13 Aug,2023
Algo retirado del centro pero en automóvil se llega rápido. Excelentes instalaciones, amplia habitación, amplio estacionamiento, agua caliente,hay para planchar la ropa, secadora de cabello…en fin… muy bien, lo único que no me agradó fue el olor de la habitación, a humedad,! Incluido las almohadas, pero se puede arreglar poniendo un poco de atención en esos aspectos. Gracias