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Hostellerie D'heloise

3.0 star property
Feel at home by the river where helpful staff will make your stay unforgettable.

Choose dates to view prices

Photo gallery for Hostellerie D'heloise

Desk, free WiFi, bed sheets
Bar (on property)
Exterior
Bar (on property)
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Parking included
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Double or Twin Room

Desk, free WiFi, bed sheets

Classic Double or Twin Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Desk, free WiFi, bed sheets

Superior Triple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room

Desk, free WiFi, bed sheets

Family Quadruple Room

Highlights

Heating
Flat-screen TV
Hairdryer
Private bathroom
Deep-soaking bath
Desk
Daily housekeeping
  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About the area

Map
7, route de Macon, Cluny, BFC, 71250

What's nearby

  • École Nationale Supérieure d'Arts et Métiers - 13 min walk
  • Tour des Fromages - 16 min walk
  • Cluny Abbey - 16 min walk
  • Église Notre Dame - 16 min walk
  • Église Abbatiale - 19 min walk

Getting around

  • Macon-Loche TGV Station - 14 min drive

Restaurants

  • ‪Quebec Burger - ‬14 min walk
  • ‪Le Loup Garou - ‬11 min walk
  • ‪Café-Bar du Centre - ‬16 min walk
  • ‪La Nation - ‬15 min walk
  • ‪La Petite Auberge - ‬12 min walk

About this property

Hostellerie D'heloise

Hotel by the river
Hostellerie D'heloise provides a restaurant and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), meeting rooms and multilingual staff
  • Smoke-free property
Room features
All guest rooms at Hostellerie D'heloise offer amenities, such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with deep-soaking baths and hairdryers
  • Heating, daily housekeeping and desks

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • A restaurant

Restaurants on site

  • La Table d'Heloise

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 6 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie D'héloïse Hotel Cluny
Hostellerie D'héloïse Hotel
Hostellerie D'héloïse Cluny
Hostellerie D'heloise Hotel
Hostellerie D'heloise Cluny
Hostellerie D'heloise Hotel Cluny

Frequently asked questions

Is Hostellerie D'heloise pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per day. Service animals are exempt from fees.

How much is parking at Hostellerie D'heloise?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hostellerie D'heloise?

Check-in start time: 2 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Hostellerie D'heloise?

Checkout is at 11:30 AM.

Where is Hostellerie D'heloise located?

Situated on a river, this hotel is within a 15-minute walk of Église St-Marcel and École Nationale Supérieure d'Arts et Métiers. Tour des Fromages and Cluny Abbey are also within 1 mile (2 km).

Hostellerie D'heloise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sabine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wont go back
The photo of the hotel looks great but our room was at the front of the hotel,at the corner of a very busy road,at the exit of the town,so in summer i bet you cant sleep with an open window. The bathtub has been put the wrong way,so when you are sitting in that very narrow bath,the tap is on your shoulder! A bit dangerous if you want to add some hot water.. Breakfast was very good. Dinner looked great but we were given the menu and nothing happened..Other people who had arrived after us at two different tables were served but not us.I waved to the manager and kindly joked" nobody wants to serve us" she looked at me and said she was surprised i said this.Instead of saying just " sorry" she said, the chap at the table nxt to us ( who arrived after us)has to get up early "!isaid,ok but we have been waiting for 20 mn..she replied" ah well,i am here now,what do you want to order?" Still no sorry...so we left.and went to the Auberge du cheval blanc.excellent food and friendly.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel à recommander !
sympathique étape à Cluny. Personnel accueillant, chambre petite mais en bon état, propre, bien aménagée, restaurant chaleureux. globalement très bonne impression.
Stayed 1 night in Feb 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019