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HOSHINOYA Guguan

5.0 star property
Luxury Taichung hotel in Heping with free parking

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Photo gallery for HOSHINOYA Guguan

Down duvets, minibar, in-room safe, desk
Gazebo
Hot springs
Exterior
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi
The current price is S$774
includes taxes & fees
25 Mar - 26 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room (Shui)

Down duvets, minibar, in-room safe, desk

Double Room (Shui)

Highlights

Air conditioning
Heating
Down duvet
Private bathroom
Spring-water bath
Hairdryer
Separate bath and shower
Minibar
  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room (Feng)

Down duvets, minibar, in-room safe, desk

Triple Room (Feng)

Highlights

Balcony
Air conditioning
Heating
Down duvet
Private bathroom
Spring-water bath
Hairdryer
Separate bath and shower
  • 87 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Single Beds

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About the area

Map
No.16, Wenquan Ln., Sec. 1, Dongguan Rd., Heping Dist., Taichung, 424

What's nearby

  • Guguan Hot Springs Park - 8 min walk
  • Guguan - 14 min walk
  • Basianshan National Forest Recreation Area - 11 min drive
  • Huisun Forest Recreation Area - 76 min drive
  • Daxueshan National Forest Recreation Area - 112 min drive

Getting around

  • Taichung Fengyuan Station - 76 min drive
  • Taichung (RMQ) - 91 min drive

Restaurants

  • ‪白冷冰棒 - ‬13 min drive
  • ‪魚之鄉鱘味餐廳 - ‬9 min drive
  • ‪新川生鱘龍鱒魚餐廳 - ‬12 min walk
  • ‪白冷肉包 - ‬13 min drive
  • ‪金谷餐廳 - ‬10 min walk

About this property

HOSHINOYA Guguan

Luxury hotel near Guguan Hot Springs Park
Located close to Guguan and Basianshan National Forest Recreation Area, HOSHINOYA Guguan provides a terrace, shopping on-site and a garden. For some rest and relaxation, visit the 2 indoor hot springs. The on-site Japanese cuisine restaurant, Dining, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Japanese breakfast (surcharge), hot springs on-site and a 24-hour front desk
  • 1 meeting room, a lift and massage treatment rooms
  • Guest reviews say good things about the overall condition
Room features
All guest rooms at HOSHINOYA Guguan feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with spring water baths and free toiletries
  • Heating, daily housekeeping and desks

Awards and affiliations

HOSHINOYA Guguan is listed in the 2020 Condé Nast Traveller Hot List.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: TWD 1,213 for adults and TWD 520 for children
  • A restaurant

Restaurants on site

  • Dining

Things to do

  • 2 indoor hot springs
  • Outdoor pool
  • Shopping

Family friendly

  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 58 ºC
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers High Speed Rail station shuttle pickup service from Taichung High Speed Rail station only.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Renovations and closures

This property is closed from 17 March 2025 to 24 March 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for Japanese breakfast: from approximately TWD 1213 for adults and from TWD 520 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 6:30 PM
Hot springs access available from 4:00 PM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

HOSHINOYA Guguan Hotel Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
Hotel HOSHINOYA Guguan Taichung
Taichung HOSHINOYA Guguan Hotel
Hotel HOSHINOYA Guguan
Hoshinoya Guguan Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
HOSHINOYA Guguan Hotel Taichung

Frequently asked questions

Does HOSHINOYA Guguan have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 6:30 PM.

How much does it cost to stay at HOSHINOYA Guguan?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at HOSHINOYA Guguan on 25 Mar,2025 start from S$773.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is HOSHINOYA Guguan pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOSHINOYA Guguan?

Self-parking is free at this property.

What time is check-in at HOSHINOYA Guguan?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOSHINOYA Guguan?

Checkout is at noon.

Where is HOSHINOYA Guguan located?

Located in Heping, this luxury hotel is within a 15-minute walk of Guguan Hot Springs Park and Guguan. Basianshan National Forest Recreation Area and Eight Immortals Mountain are also within 6 mi (10 km).

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HOSHINOYA Guguan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 143 reviews
Rating 8 - Good. 29 out of 143 reviews
Rating 6 - Okay. 3 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 1 out of 143 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Incredibly beautiful hotel in a lovely part of the world. Service and experience is incredible. A world class stay and experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui Shan Clarissa

It's a good place to rest & relax and do nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peiyu

Love love love the experience. The best hotel I’ve ever stayed. The service is incredible. Both breakfast and dinner services were amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shirley

It was a great experience staying at Hoshinoya. It's expensive but worth every penny. The hotel makes you slow down and relax. The room is extremely comfortable to stay. Love the experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Really peaceful . Great onsen
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Amazing spot for a quick family vacation. Lunch and snack options are lacking, especially compared to other Ryokans in Japan, but excellent breakfast and dinner quality.
Stayed 2 nights in Dec 2023

10/10 Excellent

Dag

A retreat like nowhere else.
What a surprise and delight to arrive at this exclusive and secluded spa- retreat outside the beaten track. Wonderful and attentive service, comfortable rooms with hot-tub, a separate spa with treatments and hot water pool - and not to forget the exquisite japanese inspired cuisine! Thank you, Chef Hitoshi Kagawa.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jimmy

Exceptional services, clean facilities all around, accommodating requests for transportation arrangements. Great experience. Jimmy
Stayed 2 nights in Feb 2024

8/10 Good

Ka Yip Andrew

1. No shuttle bus 2. No pocket with the in-house clothes for inconvenient 3. Provided wooden sandals are too noisy and slippery when walk in outdoor wet wooden floor 4. Too many step ups and down inside the room, dangerous 5. No place to have drink and or watching news at night
Stayed 3 nights in Aug 2023

2/10 Terrible

Tsuey-Ju

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like the hot spring in this property. But there are many areas this property is very poor design and managed. 1. Restaurant is not providing enough foods. As the high priced property, there is no food available while I stayed there. There is only drink in the room, no snack, no food in this property . Restaurant is closed and providing no food at all. I have to wait when they are opened. I will suggest future visitors to bring their own food while stay this property. To be hungry at that rural location is not good vacation at all. 3. Not safe to stay. My husband failed down in the stairs in the room. There are many stairs in the room. The black color make room so dark. The elevator is more like ghost place. In this property, everywhere is dark and black color. I don't like to stay in such dark place in my vacation. Overall we feel it's not good vacation for us at all. We were hungry with no food service and worry to fail in the room all the time.
Stayed 2 nights in Feb 2024

4/10 Poor

Diane

Liked: Amenities, property conditions & facilities
I spent two nights at Hoshinoya Guguan in a Feng room. The hotel was accommodating, converting the beds from three singles to a king and a single for us. Regrettably, despite its stunning location in the mountains, the resort doesn’t justify its high rates. I’ve visited other hot springs resorts, and, unfortunately, Hoshinoya Guguan doesn’t measure up. Additionally, there’s ongoing construction nearby, which is incredibly loud. The noise from the banging and machines disrupted the peaceful setting, forcing us to stay indoors rather than enjoying the outdoors. For those interested in the onsen, it’s worth noting that the public hot spring is open only from 6-10 a.m. and 4-10 p.m. It closes for cleaning daily from 10 a.m. to 4 p.m., which seems impractical. Ideally, cleaning would occur overnight to not disrupt daytime use. The dining options are quite limited. Dinner at the restaurant was underwhelming with bland food, and the courses arrived too quickly, making us feel rushed. Breakfast is available from 7-9:30 a.m. and lunch from 12-2 p.m., offering narrow time frames for meals and very limited menu options. Missing the breakfast window means waiting until noon to eat. We were glad that we did not take the meal plan. In summary, the experience doesn’t live up to the price. Significant improvements are necessary to justify the cost.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Stayed 2 nights in Nov 2024

10/10 Excellent

MASAMI

不便なところにあり、料金はかなりしますが、料金に見合った時間が過ごせると思います。早めに行って、館内をゆっくり過ごすのが良いと思います。いろいろなアクティビティやサービスも用意されていて、追加料金が必要ないものもたくさんあります。日本から行かれる方で、食事付きでないプランを予約された方は、夜は徒歩15分くらいのところに原住民料理店もあり、受付でデリバリーを頼むこともできます。
Stayed 1 night in Sep 2024

10/10 Excellent

Chunchi

Stayed 2 nights in Jul 2024

10/10 Excellent

Francis

貼心服務及欣賞所有員工對 客人 细心
Stayed 2 nights in Jun 2024

10/10 Excellent

Hon Fung

Stayed 1 night in Jun 2024

10/10 Excellent

atsushi

非日常空間
日本語が通じるスタッフがいて助かります。 ホテルも日常を忘れさせてくれる素晴らしさ 最高でした
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Stayed 2 nights in Apr 2024

10/10 Excellent

Samuel

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2024

10/10 Excellent

Oliver

Stayed 2 nights in Jan 2024

10/10 Excellent

wing yan

Stayed 2 nights in Dec 2023