8/10 Good
Michelle
Travelled with partner
21 Nov,2024
Liked: Staff & service
Disliked: Property conditions & facilities
This location was perfect as a getaway for couples. However, the online pictures are from when the property was renovated 2 years ago. It appears since that time, there has been limited groundskeepers. Of the three shown beach areas, only one was not over run by grass, weeds and debris making them not usable. The resort didn’t even bother to put chairs out anymore. The beach third area was limited and it was not because of washed up sea grass. Sidewalks, parking areas and other outdoor spaces were overgrown as well.
The staffing was “light” but everyone there was working hard to try to make the property functional. We saw about 10 employees trying to keep the whole thing running. Even with that, the staff was super friendly and helpful. They truly seemed to be happy.
We stayed in a villa on property and it was nice despite the fact that every time it rained water came in under the door.
We spoke with another couple who had been to the resort two years ago at the pool one day and they couldn’t believe the change since their first visit. Additionally we spoke with honeymooners staying who agreed that the pictures online did not match the experience we were having.
Michelle
Stayed 6 nights in Nov 2024