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Hotel Chino Hills

3.0 star property
Art Deco hotel with 24-hour business centre and 24-hour front desk

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Chino Hills

Lobby lounge
Indoor pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Breakfast area

Reviews

6.0 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is S$129
includes taxes & fees
27 Nov - 28 Nov
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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Microwave
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
15433 Fairfield Ranch Rd, Chino Hills, CA, 91709

What's nearby

  • BAPS Shri Swaminarayan Mandir - 10 min walk
  • Big League Dreams Sports Park - 2 min drive
  • Los Serranos Country Club - 3 min drive
  • Ayala Park - 3 min drive
  • The Shoppes at Chino Hills - 5 min drive

Getting around

  • West Corona Station - 12 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive

About this property

Hotel Chino Hills

Property highlights
Hotel Chino Hills provides a 24-hour business centre and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • A TV in reception, concierge services and a lift
  • A 24-hour front desk, a computer station and a vending machine
Room features
All 99 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from April 9 2024 to December 31 2024 (dates subject to change):
  • Breakfast
  • Meeting facilities
  • Swimming pool
The property will be renovating from 2 February 2024 to 31 December 2024 (completion date subject to change). The following areas are affected:
  • Business centre
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Lobby
  • Parking area
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Fitness facility
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Chino Hills Hotel
Hotel Chino Hills
Holiday Inn Express Hotel And Suites Chino Hills
Express Suites Chino Hills
Hotel Chino Hills Hotel
Hotel Chino Hills Chino Hills
Hotel Chino Hills Hotel Chino Hills

Frequently asked questions

Is Hotel Chino Hills pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Chino Hills?

As of 5 Nov,2024, prices found for a 1-night stay for 2 adults at Hotel Chino Hills on 27 Nov,2024 start from S$129.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Chino Hills?

Self-parking is free at this property.

What time is check-in at Hotel Chino Hills?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Chino Hills?

Checkout is at 11 AM.

Where is Hotel Chino Hills located?

Situated in Chino Hills, this hotel is within 1 mile (2 km) of BAPS Shri Swaminarayan Mandir and Big League Dreams Sports Park. Los Serranos Country Club and Chino Hills State Park are also within 2 miles (3 km).

Hotel Chino Hills Reviews

Reviews

6.0
Rating 10 - Excellent. 239 out of 1019 reviews" "
Rating 8 - Good. 176 out of 1019 reviews" "
Rating 6 - Okay. 189 out of 1019 reviews" "
Rating 4 - Poor. 165 out of 1019 reviews" "
Rating 2 - Terrible. 250 out of 1019 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was CRAP! Do not stay here!!!!! The online pics do no reflect all the renovations taking place, empty rooms missing doorknobs with open windows down the hall. Pounding, pounding, pounding of hammers during my stay. . . both nights and the front desk played dumb saying, "I'll find out where it's coming from"!!!! Coffee maker did not accommodate coffee packets, so no coffee. Gym, spa, pool were nonexistent. T.V. did not work at all. There was no clock. Graffiti etched into elevator doors and wall. Standard pillows were provided, not even queen sized. Comforter was actually a sheet. Plastic sheeting covered the carpet on the 3rd floor. These people would not discount or refund any money. DO NOT STAY HERE. They're only interested in a profit. They do not give a crap about their guests.
Stayed 2 nights in Oct 2024

6/10 Okay

Robin

Liked: Staff & service
Disliked: Property conditions & facilities
Decent price, but our room had issues!
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donnie, Apache junction

Travelled with family
Liked: Cleanliness, staff & service
Nice room. Have stayed there many times. Major remodeling going on right now. So most options were not available this trip. Pool, breakfast etc will be back soon.
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Crystal, Whittier

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thought for the pricing that the room was really awesome. I was not aware that there is a lot of construction being done to the hotel as they are converting it to a Marriott. The pool, spa, and hotel store as well as the continental breakfast are all closed due to the construction. The hotel on the outside and inside is a complete mess due to this but again the staff was very nice and the room itself was really really nice.
Stayed 2 nights in Oct 2024

8/10 Good

Yanet

Liked: Cleanliness, staff & service, property conditions & facilities
The room was excellent! They’re going through renovations so the facilities are closed. Would have loved to know before booking. But the room was updated and clean, beds were comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Honesty

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience
Stayed 4 nights in Oct 2024

10/10 Excellent

Freddy

Stayed 1 night in Oct 2024

10/10 Excellent

Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Jordan

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Rosie

Liked: Cleanliness
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Adriana, Santa Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Nicely renovated room. Brand new furnitures . Construction is a mess. Location next to freeway you can hear all the noise .
Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
STAY AWAY!!! STAY AWAY!!! STAY AWAY!!! Hotel staff Liz and Manager Ruby is very rude! I tried to voice my complaints calmly. But when front desk staff Liz kept making excuses, I was getting tired of it. Blaming the construction that is currently going on. From TV not working, to hotel room phone broken that couldn't even call front desk, bugs in the room then asking hotel staff about it only for them to hand you a can of bug spray, no breakfast as advertised just few snacks left out on the front desk, room key card kept deactivating constantly only for Liz to say its due to construction, wifi also kept disconnected frequently sometimes 1min-10mins i would have to reconnect over and over so forget about it. No free wifi also advertised. hotel fire alarm system also kept going off, daily. BUT the worst of it all. They actually released my room number to another person who is not registered on the room. This was a invasion of my privacy right that a hotel staff violated! Its just pure stupidity. When tried to talk to Manager Ruby, all i got her doing was raising her voice at me, whys its my fault, not taking responsibility for her staff, with no apologies, or empathy. Just pointing the finger at me. I also have her on video walking away not willing to help with anything. But, i wont post it. It was so unbelievable how a guest could be treated this way. I didnt feel safe at Hotel Chino Hills, and i would not recommend or stay here ever again.
Stayed 8 nights in Oct 2024

2/10 Terrible

Danielle

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not only are the amenities not available. The tv did not work, I called front desk and they sent some man to fix it. Guess it was the maintenance man.. he had no badge and looked like a gangster. He fixed it and it worked for 5 minutes and did the same thing. The service was terrible!
Stayed 1 night in Oct 2024

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
We went and it is under construction. We were not told that when we booked. The pool, hot tub and breakfast was not available for the 2 days. The elevator was a bit shady as well.
Stayed 2 nights in Oct 2024

8/10 Good

Mary

Travelled with partner
Liked: Amenities, property conditions & facilities
The room/ bathroom were very modern & clean& comfortable, however two days out of the 5 days we were there the cable tv did not work & we left maid service requested on the door & it was only cleaned once; we threw our own trashes & requested towels twice on our own & trash liners . The first room we got had a non working refrigerator, the second room had no coffee pot & we asked for one & wetr given an incomplete coffee maker
Stayed 5 nights in Oct 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2024

6/10 Okay

Christine, Norwalk

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived to check in - issued key card - didn't work twice - bed was comfortable, noisy outdoors as it's near busy traffic - shower had no warm water whatsoever - other than that it was okay
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Aug 2024

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
While the room was recently renovated, the property was a disaster. Then there were issues with room keys and doors and having to take the long trek back to the desk. I won’t stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Penny

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING DO NOT STAY HERE!!! I recently had reservations from out of state. The pictures on the website were beautiful, but the reality was horrific and I must say, it was a disastrous experience. The hotel advertised itself as undergoing "small renovations," but the reality was far worse. Both the inside and outside were in complete disarray—there was no pool, no spa, no breakfast bar, and absolutely no lobby. It felt more like a construction site than a place to relax. Upon entering, we were greeted by signs warning of loud noises and dust. The noise was unbearable; it sounded like a sledgehammer going off non-stop.They also had a sign stating they were not responsible for any damage to vehicles in the parking lot, which added to our discomfort. My granddaughter was so frightened by the atmosphere that we felt we had no choice but to leave. She felt like she was in a haunted house. To make matters worse, the hotel would not issue any refund or credit for our stay, despite our numerous attempts to speak with the manager, who was never available and the hotel worker was rude and unprofessional. I advise anyone considering this hotel to look elsewhere. It was a truly unsettling experience, and I regret not heeding the warnings. Save yourself the trouble—don't stay here!
Stayed 2 nights in Sep 2024