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Hotel Casa Real Celaya

3.0 star property
Hotel in Celaya with 24-hour front desk and restaurant

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February 2025

Photo gallery for Hotel Casa Real Celaya

Reception
Bar (on property)
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Parking included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
In-room safe
Desk
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
In-room safe
Desk
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Blvd Adolfo Lopez Mateos 1507 Pte, Renacimiento, Celaya, GTO, 38044

What's nearby

  • Xochipilli Park - 3 min drive - 2.5 km
  • Tresguerras Auditorium - 3 min drive - 2.9 km
  • Miguel Aleman Valdes Stadium - 4 min drive - 3.3 km
  • Plaza Parque Celaya - 5 min drive - 4.6 km
  • Galerias Celaya Mall - 8 min drive - 8.1 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.) - 68 min drive

Restaurants

  • ‪Tacos el Bajito - ‬6 min walk
  • ‪Burgues Urban Grill - ‬4 min walk
  • ‪Alai - ‬2 min walk
  • ‪Italianni's - ‬6 min walk
  • ‪Subway - ‬6 min walk

About this property

Hotel Casa Real Celaya

Property highlights
Consider a stay at Hotel Casa Real Celaya and take advantage of dry cleaning/laundry services, a bar and a business centre. The on-site restaurant, Mokali, offers breakfast, lunch and dinner. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), a front desk safe and luggage storage
  • 1 meeting room, a 24-hour front desk and tour/ticket information
Room features
All 88 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mokali

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200 per pet, per day
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 120 per person
  • Pet fee: MXN 200 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Real Celaya
Hotel Casa Real Celaya
Hotel Casa Real Celaya Hotel
Hotel Casa Real Celaya Celaya
Capital O Hotel Casa Real Celaya
Hotel Casa Real Celaya Hotel Celaya

Frequently asked questions

Is Hotel Casa Real Celaya pet-friendly?

Yes, Hotel Casa Real Celaya allows pets (limit 1 total). There's a fee of MXN 200 per pet, per day.

How much is parking at Hotel Casa Real Celaya?

Self-parking is free at this property.

What time is check-in at Hotel Casa Real Celaya?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Casa Real Celaya?

Checkout is at 1 PM.

Where is Hotel Casa Real Celaya located?

Situated in Celaya, this hotel is within 2 miles (3 km) of Xochipilli Park, Celaya Main Garden and Tresguerras Auditorium. Temple of El Carmen and Big Bola Casinos Celaya are also within 2 miles (3 km).

Hotel Casa Real Celaya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 31 reviews" "
Rating 8 - Good. 15 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 4 out of 31 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Miriam Ever

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La habitación a la que llegué olía tanto a caño que tuve que solicitar que me cambiarán a una más chica, sin ajuste en el costo total de la habitación. Al día siguiente, la habitación a la que me cambiaron también olía a caño. El agua caliente fue escasa
Stayed 1 night in Mar 2020

10/10 Excellent

uriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien
Muy bien el personal atento igual en el restaurante y el bar con karaoke
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Instalaciones comodas y seguras. Buen hambirnte y limpieza.en cada habitación
Stayed 2 nights in Feb 2020

2/10 Terrible

Miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sin Agua caliente ni fría en mi estancia
Hola, eh enviado, mensajes y eh llamado, sin tener respuesta, en el hotel no había agua caliente, porque se descompuso la caldera, dijeron que en una hora quedaría y no fue así, volví a llamar y dijeron que en el transcurso de la noche llegaría o al día siguiente por la mañana, y peor al siguiente día ni agua fría ni agua caliente, ni el WC ni el lavabo, por lo que solicito un reembolso, por esta incomodidad, se le informo al personal quienes pedían disculpa constantemente, pero eso no resolvía la incomodidad
Stayed 1 night in Feb 2020

2/10 Terrible

Miguel Angel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solicito Reembolso, por no haber agua
Mal, no había agua caliente, , Recepción informo que estaban reparando la Caldera y que en cuestión de unos minutos se arreglaba, pasaron horas y volví a llamar y me informaron que más noche o mañana en la mañana y hoy Domingo se continúo sin Agua caliente, pero el colmo que hoy ya sin Agua caliente ni Agua fría, por lo que solicito, el Reembolso, aclaro que la persona de Recepción, pidió muchas veces disculpas, pero eso no me ayudó en Nada. Tuve que ir a hacerme con mi esposa a unos baños Publicos
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Precio beneficio bueno, en general buena atención en todo momento
Stayed 2 nights in Feb 2020

6/10 Okay

S

Liked: Cleanliness, staff & service
Gracias
El recepcionista muy amable, el precio muy accesible, las instalaciones podrían estar mejor
Stayed 1 night in Feb 2020

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bien el hotel limpio aunque ya de algunos años
Stayed 1 night in Jan 2020

8/10 Good

JUAN

Liked: Staff & service
Disliked: Property conditions & facilities
Por un costo muy económico una cama para dormir
El hotel es antiguo y no se ha remodelado desde hace mucho tiempo, se ve que tuvo mejores epocas, los colchones, ropa de cama y de baño se ven percudidos y antiguos, había mucho ruido a las 4 AM en las demás habitaciones y el personal del hotel no se preocupó por revisar y solicitar silencio para comodidad de los demás huespedes, el personal muy amable y listo para recibirte a pesar que la reservación se había realizado recientemente y en la madrugada, el hotel cumple su función por el costo que ofrece.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicacion! el costo por habitacion fue muy accecible
Stayed 1 night in Jan 2020

8/10 Good

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sueño
Descanse de maravilla, sus camas y sábanas muy limpias.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Muy agradable y cuentan con el bar 157 bar karaoke Super bien
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
La atención de sus empleados fue muy buena, al igual que los alimentos, lo que no me gusto es que toallas y colchas necesitan cambiarlas pues ya están muy desgastadas
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nada recomendable, es triste no poder describir.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ofrece pocas comodidades, el personal es atento. Buena ubicación el hotel es un poco anticuado
Stayed 1 night in Dec 2018

6/10 Okay

Eduardo A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
PRECIO BAJO CALIDAD BAJA
Le falta mantenimiento al hotel. Las alfombras sucias, las toallas blancas con manchas, la TV vieja, y el estado en general del hotel se percibe con bajo mantenimiento. El personal amable, buena ubicación, y el restaurante con buen sazón.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntimo
Está accesible al centro de Celaya ya sea caminando o en auto
Stayed 2 nights in Jul 2018

8/10 Good

Mario

Liked: Staff & service
Las instalaciones están un poco viejas y hace falta cambiar los colchones. Pero en general está bien.
Stayed 3 nights in Dec 2017

4/10 Poor

Maria R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetan
Mal... al hacer check-in en recepción tenían otra tarifa diferente a la que yo reservé. Aún mostrándole resumen de la reservación el de recepción dudaba y quería cobrar su tarifa. Finalmente, según el, nos iba a hacer favor de respetarnos nuestra reservación, eso significaría que ya todo tendría costo extra como un ejemplo que quería cobrarnos expedirnos una segunda llave.
Stayed 1 night in Dec 2017