4/10 Poor
Sarah
5 Aug,2023
Disliked: Staff & service, property conditions & facilities
Left something to be desired!
Not sure why this place has a 4 star rating, a 3-star rating is being nice. While it’s close to the beach and the house keeping staff were amazing, that’s about all the nice things I can say. The check in staff was rude and basically threw us our key and didn’t explain anything. We got yelled at for parking near our room after being told to park there to unload our bags ourselves. While there is a private beach for the hotel, they don’t tell you beforehand hand that you have to pay to use it. $27 euro a day. You get no towels for the beach or the pool and if you ask for one it’s a big deal and they try and charge you $10 euro a day per towel and was a big hassle to even obtain one. The room had no plug ins near the bed to charge phones. The rooms were run down and very outdated. After traveling through many parts of Italy and having the best experience with hotel staff this left something to be desired. I wouldn’t recommend this place to anyone. Also not the place for a couple, it’s more geared toward families with small children.
Sarah
Stayed 2 nights in Aug 2023